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Should You Choose Compliant Processing? Full Review Inside

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All mentions of rate and fee costs are estimations based on publicly available information and client feedback. Actual costs may vary based on a variety of factors unique to your business.

Compliant Processing

Rating
A
4.8/5
full starfull starfull starfull starempty star

Pros and Cons of Compliant Processing

Pros

Zero-fee processing
POS system offerings
Mobile payment solutions
PCI compliance services
A+ BBB rating

Cons

Contract term concerns
Potential hidden fees
Equipment leasing options
Transparency issues
Potential cancellation fees

Overview

In this review of Compliant Processing, we take a closer look at the company’s credit card processing services. Their offerings include point-of-sale systems, mobile payments, and e-commerce solutions designed for different types of businesses. We’ll highlight which businesses may benefit most from these services. We’ll also review customer feedback to show common trends and concerns. In addition, we’ll cover pricing, contract terms, and what’s included. By the end, you’ll know whether Compliant Processing is the right fit for your business.

About Compliant Processing

Screen Capture of Compliant Processing Homepage
Compliant Processing Homepage

Founded in 2010, Compliant Processing is a merchant account provider that serves merchants of all sizes. Compliant Processing appears to be a DBA or subsidiary of Datainsure, a payment processor based in Arizona.

Products & Merchant Services

Payment Processing

Compliant Processing appears to offer Poynt and Revel point of sale products to its merchants. Compliant processing also offers a zero-fee processing program, called ZERO Compliant Processing. This program allows clients to off-set the cost of standard transaction rates by charging customers making purchases with a credit card a surcharge.

As an Elavon reseller, Compliant Processing was at one point capable of providing CBD merchant accounts, but Elavon’s recent CBD shutdown may have impacted Compliant Processing’s ability to serve CBD businesses. Additionally, the company provides Quickbooks, Apple Pay, and Samsung Pay integration services for its merchant’s POS systems, as well as EMV and mobile processing.

Customer Reviews & Sentiment

Positive Feedback

We couldn’t find any reviews for Compliant Processing, indicating a lack of negative feedback. This suggests the company maintains a reputable and trustworthy operation. It’s noteworthy that despite its nearly decade-long presence, Compliant Processing has managed to maintain a clean record. We interpret this absence of client reports as a positive indication of the company’s ethical operations. If you have your own experience with Compliant Processing, please share it with us in the comments below.

Legal History and Penalties

No class-action lawsuits or FTC complaints have been filed against Compliant Processing. Clients with grievances who prefer a non-litigious approach can explore reporting their concerns to relevant supervisory organizations.

Customer Support Services

Compliant Processing offers general phone and email contact information on its website. However, it lacks live customer support contact details for the general public. While this may not meet the criteria for top-rated payment processors for exceptional customer service, it seems to adequately serve the company’s merchants.

Industry Scores & User Ratings

Online Ratings Summary
PaymentPop5
BBB RatingN/A

PaymentPop Rating for Compliant Processing

Negative Feedback

There are no negative reviews published about Compliant Processing on the PaymentPop website.

Positive Feedback

Compliant Processing is a game-changer for my business! Their exceptional service and transparent pricing have helped me save significantly on processing fees. Plus, they provide top-of-the-line equipment at no extra cost. Their commitment to compliance and security gives me peace of mind, and their ongoing support ensures I can focus on growing my business. Highly recommended!

Compliant Processing BBB Rating

Compliant Processing currently has a “B-” rating from the Better Business Bureau and is not BBB accredited. The company has received 1 complaints in the past 36 months. The company has not received any informal reviews on its profile either.

An “A” Performance

Given the fact that the BBB’s profile for Compliant Processing has not received any complaints, we agree with the BBB’s rating. Business owners should be aware that there are still good reasons to be skeptical of the BBB’s rating system.

Processing Rates & Fees

Three-Year Contract

The standard Compliant Processing contract is set for a three-year term in collaboration with Elavon, featuring automatic renewal for two-year periods. Additionally, it includes an equipment lease agreement through Ladco Leasing. The company’s rates and fees may significantly differ based on the specific business type, location, and transaction history. It is noted that Compliant Processing engages in long-term, non-cancellable equipment leases, advising businesses to consider purchasing their equipment upfront to avoid such binding agreements.

Compliant Processing CBD Pricing

Compliant Processing previously offered CBD merchant accounts with conditions such as a uniform transaction fee of 3.95% plus $0.25, a monthly charge of $9.95, a one-time setup fee of $49.00, without requiring a cash reserve or imposing an early termination fee. However, these terms might have changed following Elavon’s widespread termination of CBD merchant accounts.

No Red Flags

There are no discernible complaints concerning Compliant Processing’s pricing, suggesting overall client satisfaction with their cost structure to date. Nevertheless, the presence of long-term equipment leases is a consideration that slightly impacts the company’s evaluation in this area. Business owners should meticulously examine their agreements for any unfavorable terms to prevent entering disadvantageous contracts.

Business owners looking for competitive offerings are recommended to explore our curated selection of the top merchant services.

Employee Reviews & Sales Practices

In-House Sales Team

Compliant Processing appears to rely in an in-house sales team and inbound marketing to advertise its services. There is no evidence that the company employs independently contracted sales agents, and we have not found any Compliant Processing reviews that mention deceptive conduct or misrepresented fees. We will therefore assume for the time being that the company’s sales approach is transparent and ethical.

This compares favorably to our list of best credit card processors.

Compliant Processing Rate Quotes

Compliant Processing does not list any misleading rate quotes or unrealistic guarantees on its website. If you suspect that a Compliant Processing sales agent has misled you about your rates, you can double-check your monthly bill with a third-party statement audit.

Compliant Processing Competitors

Compare Compliant Processing to competitors that earned top marks.

Bottom Line

Compliant Processing is rated as a dependable credit card processing provider according to our evaluation criteria. The company has maintained a clean complaint record, indicating a consistent dedication to customer satisfaction. Furthermore, Compliant Processing may be able to accommodate high-risk businesses, offering a level of flexibility that isn’t always available from standard providers.

However, it’s important to note the current lack of detailed information regarding the company’s pricing and fee structure. This lack of transparency makes it essential for business owners to conduct a careful comparison with other top-rated all-purpose payment processors. We will continue to keep a close eye on the company and revise this review as more information becomes available. For now, merchants should remain vigilant, ensuring they fully understand Compliant Processing’s terms before committing and that these terms align well with their specific business needs.

Read Actual User Reviews

All user reviews have been moved to our partner, PaymentPop.com

Contact Compliant Processing

Contact & Customer Support
Owner and CEOBrian Sachs
Headquarters1600 38th St #201, Boulder, Colorado 80301
Toll-Free Support(877) 497-5677
Fax(888) 887-5487
Additional Support ChannelsOnline Contact Form
Websitecompliantprocessing.com