Updated 1/16/2019: The Expect Payment Solutions website (expectps.com) is currently inactive. There is no evidence that is has been active since October 2016, and a May 2017 comment below this review states that “[t]heir ‘customer service’ phone number has been disconnected for more than 6 months.” It appears to have a new website currently under construction (connectwithexpect.com), but based on merchant complaints, it may be that Expect Payment Solutions is no longer an active business. We cannot find any evidence that the company has rebranded under a different name. If you have any information about the current status of Expect Payments Solutions (including any new DBAs or brands created by Derek Garvin), please share it in the comment section below this review.
Founded in 2007, Expect Payment Solutions (expectps.com) is a merchant account provider that serves most standard-risk business types. The company resells First Data products and services. Expect Payment Solutions is a registered ISO/MSP of Wells Fargo Bank, N.A., Walnut Creek, California, and is headquartered at 11805 NE 99th Street Suite 1300, Vancouver, Washington 98682.
Brandon Skinner, the current CEO of a Portland, Oregon-based company called Riverside Payments, served as the president and CEO of Expect Payment Solutions from the company’s inception until June 2014. The current CEO of Expect Payment Solutions, Derek Garvin, has stated that there is no current relationship between Expect Payment Solutions and Riverside Payments. We will note, however, that the header of the Expect Payment Solutions website currently mentions Portland, Oregon, as a region in which the company operates.