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Is Florida Merchant Services Right for Your Business? A Full Review

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Florida Merchant Services

Rating
C
3/5
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Pros and Cons of Florida Merchant Services

Pros

Low complaint rate
Mobile payment options
Flexible contract terms

Cons

Rate transparency concerns
Founder legal history
Potential review manipulation

Overview

In this review of Florida Merchant Services, we give you a clear overview of the company’s credit card processing solutions. We cover the services they offer, including POS systems, mobile payment tools, and e-commerce features. The review also looks at the legal history of the company’s owner and examines customer feedback to highlight common themes and concerns. In addition, we explain the company’s pricing, rate plans, and contract terms. By the end, you’ll know whether Florida Merchant Services is the right fit for your business.

About Florida Merchant Services

Screen Capture of Florida Merchant Services Homepage
Florida Merchant Services Homepage

Founded in 2016, Florida Merchant Services is a merchant account provider that serves most standard-risk business types. The company is a reseller of Paysafe contracts, and its president is a former employee of Merchant Lynx Services, Banc Certified Merchant Services, and iPayment. The company also advertises Clover and Poynt as POS solutions.

Products & Merchant Services

Payment Processing

Florida Merchant Services handles major debit and credit card processing for various business types.

Clover POS Solutions

Clover POS solutions offer businesses a platform for managing sales, inventory, and customer interactions. Designed to meet the needs of various industries, Clover systems combine intuitive hardware and software, allowing businesses to process transactions quickly and efficiently.

EMV Readers and Card Swipers

EMV readers and card swipers are essential for businesses that prioritize secure and reliable payment processing. EMV readers are designed to read the chip embedded in modern credit and debit cards, offering enhanced protection against fraud compared to traditional magnetic stripe technology.

E-Commerce Options with Access to Virtual Terminals

E-commerce options with access to virtual terminals provide businesses with the flexibility to manage online and remote transactions effectively. Virtual terminals allow merchants to manually process payments by entering customer information, making them ideal for phone orders, email transactions, or any situation where the customer is not physically present.

Customer Reviews & Sentiment

No Public Complaints

Currently, there are no negative Florida Merchant Services reviews available, and no evidence suggests that the company engages in deceptive practices. While many online Florida Merchant Services reviews are overwhelmingly positive, it’s important to note that such reviews, although beneficial, require careful consideration as their authenticity can sometimes be influenced by reputation management strategies.

Industry Scores & User Ratings

Online Ratings Summary
PaymentPop5
BBB Rating4.33
Google Maps5
Average Rating4.77

PaymentPop Rating for Florida Merchant Services

Negative Feedback

There are no negative reviews published about Florida Merchant Services on the PaymentPop website.

Positive Feedback

There are no positive reviews published about Florida Merchant Services on the PaymentPop website.

Florida Merchant Services BBB Rating

Florida Merchant Services currently has an “A+” rating with the Better Business Bureau and has had no complaints in the last 3 years. Florida Merchant Services has a 4.33 out of 5 star rating based on 6 user reviews on the Better Business Bureau website.

What Merchants Say

Florida Merchant Services has received 1 informal review through the BBB, which was positive in tone. The review mentioned excellent handling of problems:

These guys are problem solvers, had an issue and they help so fast, thank you for whoever is running this company.

If Florida Merchant Services continues to receive such stellar reviews, they may soon join our list of best merchant account providers for customer service.

An “A” Performance

We see no reason to disagree with the BBB’s rating at this time.

Google Maps Rating for Florida Merchant Services

Florida Merchant Services has a 5 out of 5 star rating based on 273 user reviews on Google Maps.

Positive Feedback

When you need great rates, and customer service, I highly recommend Florida Merchant Services! They have been a huge help to my business.

Processing Rates & Fees

Multi-Year Contract

Florida Merchant Services does not publicly disclose any information about its standard contract, and there aren’t any Florida Merchant Services complaints that mention specific contract terms through the company. It is likely that Florida Merchant Services customizes its pricing according to each merchant’s business type, location, and processing history. The company’s partnership with Paysafe means that the standard Florida Merchant Services contract is likely similar to the standard Paysafe contract, which is usually a one to three-year agreement with a $495 early termination fee.

Pricing Plans

Florida Merchant Services does not openly disclose its rate plans or pricing. This likely indicates that pricing is subject to a prospective client’s knowledge of pricing options and negotiation. If you suspect that Florida Merchant Services is overcharging you, we are currently offering free statement audits to use for this review. You can submit your statement for review here to get a free audit.

Lawsuits & Legal History

Founder Legal History

In 2011, the president of Florida Merchant Services, Jamaar Manlove along with his wife, were charged and later convicted of two felony theft counts and three misdemeanor counts that included falsification of business records and tax evasion in relation to an alleged mortgage fraud scam that targeted distressed homeowners.

Prosecutors alleged that Manlove promised nine people who were facing foreclosure that he would “get them cash from the sale of their homes, allow them to continue to live there as tenants, repair their credit, and give them the opportunity to purchase their homes back.” Instead, he allegedly “strip[ped] out the equity homeowners had built in their properties — from $10,000 to $100,000 — through fees at closing which were paid to either himself, his associates or entities he controlled.”

Our Policy on Fraud Convictions

To date, neither Jamaar Manlove nor Florida Merchant Services appears to have been the subject of any legal actions related to their payment processing services. However, it is the belief of this author and publication that anyone convicted of financial crimes, especially fraud, should not be involved in merchant services or payment processing. Therefore, we have awarded a cautionary rating on this company.

Employee Reviews & Sales Practices

Inside/Outside Sales Team

Florida Merchant Services appears to hire both in-house and independent sales agents to market its services. The use of outside agents is commonly linked to elevated complaint rates, but we are currently unable to locate any Florida Merchant Services reviews that accuse the company of nondisclosure or misrepresentation.

 

Florida Merchant Services Competitors

Compare Florida Merchant Services to competitors that earned top marks.

Bottom Line

Florida Merchant Services has a clean complaint record and no signs of deceptive sales practices. However, we have issued a cautionary rating due to the founder’s fraud conviction and because the company appears to have engaged in a reputation management campaign to artificially improve is online ratings.

Prospective clients are encouraged to carefully scrutinize the terms of any contract they are asked to sign, ensuring clarity around fees, terms, cancellation conditions, and the actual processor servicing your payment processing.

Read Actual User Reviews

All user reviews have been moved to our partner, PaymentPop.com

Contact Florida Merchant Services

Contact & Customer Support
PresidentJamaar Manlove
Headquarters3662 Avalon Park E. Blvd, Orlando, Florida 32828
Toll-Free General Customer Service(888) 490-7480
Office Number(407) 286-5522
Additional Support ChannelsOnline Contact Form
Websitefloridamerchant1.com