Established in 1996
Banc Certified Merchant Services, founded in 1996, is a merchant account provider focusing on web-based credit card processing platforms for small to mid-sized businesses. Banc Certified Merchant services is a reseller of Elavon contracts, although documents can be found online that also link the company to Sage Payment Solutions. Banc Certified Merchant Services prominently markets a service offered by a separate company called CardX that advertises the ability for merchants to effectively pay 0% on credit card processing fees by adding surcharges to customers’ transactions. The CEO of Banc Certified Merchant Services is an investor in CardX and shares a last name with CardX’s CEO. The company also partners with Talech for POS solutions.
Headquartered in Ohio
Banc Certified Merchant Services is located at 5006 Cemetery Rd, Hilliard, Ohio 43026-1640 and is a registered MSP/ISO of Elavon, Inc., Georgia. Ali Razi is listed as the founder and CEO of Banc Certified Merchant Services.
Banc Certified Merchant Services Review Table of Contents
- Costs & Contract: Banc Certified Merchant Services typically offers a month-to-month contract through Elavon with interchange-plus pricing.
- Complaints & Service: Banc Certified Merchant Services has received fewer than 10 public complaints.
- BBB Rating: Banc Certified Merchant Services has an “A+” rating and has received 0 complaints and 9 reviews in the past 3 years. The company has been accredited by the Better Business Bureau since 2002.
- Sales & Marketing: Banc Certified Merchant Services appears to hire independently contracted agents but has received only one complaint about its sales team.
- Rates & Fees: How Merchants Got The Best Rates With Banc Certified Merchant Services
I am owner of SemBro Outlet and sign up with BCMS about 3-4 month ago. We had several trouble with processing, some fees was not explained, and when spoken with representative – two times they gave us wrong answer. We are on the line right now, thinking to switch to different merchant service.
Leo,
I am not an employee of BCMS nor am I authorized to speak on their behalf.
Speaking as a veteran ISO in this industry, I noticed that you’ve only been with BCMS 3 to4 . Honestly, your account is still within the “ramp-up” window. This means, there are probably integrated services such as online invoicing, ecommerce and other services that a processor may not get perfect to your liking until the 3rd or 4th invoice.
The bottom line is, you may have wasted your time looking for a different processor. BCMS has been around for decades and has a solid reputation. Based on their website they “white label” the services of Elavon, Sage and several other big boys. Service doesn’t get any better than what BCMS brings to the table.
Good luck.
Kevin, i agree with you. i am not a merchant, but an independent agent. I do have a relationship with the owner and staff at BCMS, but I work for another company. If I ever made a change in my career it would be to work with those guys. They are very transparent with the shortest customized merchant application Ive seen in the industry. The last time I checked they have over 90% of their clients PCI compliant. They have a gal who calls hundreds if not thousands of merchants to help complete their PCI questioannaires as well as performing their quarterly scanning. If there are fees that dont make sense, i would take a guess its interchange not BCMS causing the confusion. As we all know interchange is much more than a “rate and a per item fee”.