In this review of High Risk Pay, we will provide a detailed overview of the company's credit card processing services tailored for high-risk businesses. We will cover the range of services they offer, including point-of-sale (POS) systems, mobile payment solutions, and e-commerce capabilities. The review will identify the types of high-risk businesses that might benefit from these services. Additionally, we will examine client and customer reviews to highlight common trends and potential concerns. The article will also address the company's pricing structure, contract terms, and specific services provided. By the end of this review, you will understand whether High Risk Pay meets your payment processing needs.
About High Risk Pay
High Risk Pay is a merchant account provider that focuses primarily on serving high-risk business types. High Risk Pay claims to have been founded in 1997, but it is unclear which of its alternate brand names was founded in 1997. There is no record of HighRiskPay.com as an active website prior to 2008. The company has been linked to multiple other business names, including the following brands and URLs:
S & A Global, Inc.
Netpay Bankcard
High Risk Experts, LLC
Global Payment Services
Merchant Account Providers
Global Payment Services lists the same address as High Risk Pay and displays branding at the top of its website for Group ISO. This could mean that High Risk Pay is a DBA or sub-ISO of Group ISO.
High Risk Pay specializes in processing major debit and credit cards for high-risk businesses. They cater to various industries, including e-commerce, travel, e-cigarettes, CBD, high-volume businesses, startups, companies with bad credit, international operations, MLM, and adult businesses. Their services encompass payment gateway access, virtual terminals, mobile solutions, fast approval, POS terminals and swipers, e-commerce solutions, chargeback protection, fraud protection, B2B and B2C processing, data reporting and analytics, recurring billing, and continuity subscription.
ACH Processing
High Risk Pay provides ACH (Automated Clearing House) processing for electronic check transactions, facilitating immediate payment transfers verified and processed shortly after receipt. This service requires only a routing and account number for transactions, with fees being a fixed amount per transaction instead of a percentage fee.
Chargeback Prevention
The Chargeback Prevention Program at High Risk Pay aims to reduce chargebacks, which occur when cardholders dispute transactions without contacting the merchant first. This program provides merchants with alerts to address disputes proactively before they escalate.
“Instant” Approval
High Risk Pay offers an instant approval service for high-risk merchant accounts, boasting a 99% approval rate. They aim to get businesses operational quickly, charging no application or setup fees and requiring no contractual obligations. Applications are approved within 24 hours, even for those with bad credit, and the service includes next-day funding and chargeback prevention.
Some of the business types High Risk Pay services
High Risk Pay Customer Reviews
Here's What Their Clients Say
Customer Reviews Summary
Total Online Complaints
<10
Live Customer Support
No
Most Common Complaint
N/A
Recent Lawsuits
No
Low Complaint Total
Our research identified only a limited number of High Risk Pay reviews. None label the company as a ripoff or scam, but some issues were noted, including a complex signup process and abrupt account closures. A particularly concerning complaint on the BCA suggested potential misrepresentation of banking relationships and unusual application requests, including demands for personal PayPal login credentials and unorthodox home visits for photo documentation. This specific allegation, if true, raises serious concerns, but no further evidence or similar allegations have surfaced to corroborate this claim. If you have experiences with High Risk Pay, please share your review in the comments below to enhance our understanding of their practices.
High Risk Pay Lawsuits
We have found no outstanding class-action lawsuits or Federal Trade Commission (FTC) complaints against High Risk Pay. However, due to the company’s generic name, detailed information is challenging to locate. Clients seeking non-litigious ways to address their issues with High Risk Pay are advised to report them to relevant supervisory organizations.
High Risk Pay Online Ratings
Here's How They Rate Online
Online Ratings Summary
BBB Reports
1
Clean Complaint Record
The Better Business Bureau currently assigns High Risk Pay an “A+” rating and has granted the company accreditation since 2014. The company has received 0 complaints in the last 36 months.
What Merchants Say
High Risk Pay currently has 1 reviews on its BBB profile, which is positive. A previous negative review described a lengthy signup process:
Very deceptive advertising. The ’24 Hour Approval’ in particular. I’m 6 weeks in so far and have completed a very invasive screening process (giving logins to personal financial accounts, having ‘inspectors’ visit my home, etc …) and have all but given up at this point. It’s gotten to the point where they rarely even reply to my emails.
Given the company’s clean complaint record, we agree with the BBB’s rating at this time.
High Risk Pay Fees, Rates & Costs
A Closer Look at The Contract
Rates & Fees Summary
Cancellation Penalties
Unclear
Monthly & Annual Fees
Yes
Processing Rates
Variable
Equipment Leasing
Unclear
Variable Contract Terms
As a specialist in high-risk accounts, High Risk Pay tailors its pricing to the specific needs of each business, considering factors such as industry type, geographic location, and processing history. The Rates & Fees section of its website reveals a starting swipe rate of 1.79% plus $0.25 for clients with favorable credit histories and a starting keyed-in rate of 2.19% plus $0.25. High-risk clients see starting rates of 2.95% plus $0.25, with potential for higher rates. A unique fee of $0.50 per transaction is applied to international and adult entertainment merchants, setting their starting rates from 3.50% to 6.95% plus $0.50, and 9.95% plus $0.50, respectively.
The website also mentions a monthly fee of $10 and specific per-transaction fees for particular business categories. It highlights the absence of application or setup fees and does not mention other common fees like early termination fees and PCI compliance fees.
Virtual Terminal and Payment Gateway Pricing
High Risk Pay extends its offerings to include virtual terminal and payment gateway services. Rates for virtual terminal services start at 2.95% plus $0.25, along with a $0.10 gateway transaction fee per purchase. Additionally, a monthly gateway fee of $10 is applicable.
High Risk Means High Fees
Businesses classified as high-risk should prepare for above-average fees and possible cash reserves on their accounts, a common industry practice to mitigate the risk of chargebacks. High-risk companies can minimize fund-holds and chargebacks by providing High Risk Pay with detailed information about their business and products upfront.
No Red Flags
High Risk Pay offers pricing that is consistent with industry standards for high-risk processors. While not the lowest, the company’s rates are competitive within its niche. For insights into the typical High Risk Pay agreement, reader contributions are welcome in the comments section below.
High Risk Pay Employee Reviews & Sales Tacitcs
Should You Work For Them?
Jobs & Marketing Summary
Uses Independent Resellers
Yes
Telemarketing
Unclear
Misleading Marketing
Yes
Discloses All Important Terms
No
Inside/Outside Sales Team
High Risk Pay appears to market itself primarily through affiliate partnerships and independent resellers. We have not found any negative High Risk Pay sales reviews, but we have seen one complaint filed against Merchant Account Providers that mentions deceptive sales conduct. This lone complaint mentioned an undisclosed $149 fee charged after account activation, but the fact that it was posted in 2011 limits its usefulness in evaluating the company’s current practices.
High Risk Pay Rate Quotes
High Risk Pay lists multiple per-transaction rates ranging from 1.79% plus $0.25 to 6.95% plus $0.50. Each quoted rate applies to a different business type. However, the company only lists the qualified rate for each client type without mentioning the higher mid-qualified and non-qualified rates that clients will pay on most transactions. We consider this type of rate quoting to be deceptive because it could give clients an unrealistic expectation of the rates they will pay.
A “B” Rating
For now, High Risk Pay is only showing a few minor issues with its sales approach. However, if you believe that the company has misrepresented itself to you, you can double-check your monthly bill with a third-party statement audit.
High Risk Pay’s rates page
Our High Risk Pay Review Summary
Our Final Thoughts
High Risk Pay currently rates as a reliable credit card processing provider for high-risk businesses. The company maintains a relatively clean complaint record, and some of its contract terms are competitive within the high-risk space. However, the company’s use of various business names and its unclear corporate structure raise some questions about its management team.
High-risk businesses are encouraged to thoroughly compare High Risk Pay’s pricing and services with those offered by top-rated high-risk payment processors before making a commitment. By conducting this due diligence, businesses can ensure they are securing the most favorable terms and pricing available, ultimately making a well-informed decision that aligns with their financial and operational needs.
Contact High Risk Pay
Contact & Customer Support
Vice President
Ami Cohen
Office Manager
David Anderson
Address
27702 Crown Valley Pkwy Ste D4-120, Ladera Ranch, CA 92694
Toll-Free Support
(800) 956-1277
Additional Support Channels
Online Contact Form
Testimonials & Complaints
How Did High Risk Pay Treat You?
1 User Reviews
Jeremiah Anne
High Risk Pay has been an absolute game-changer for my business! As an entrepreneur operating in a high-risk industry, finding a reliable payment processing solution was always a major challenge. However, since partnering with High Risk Pay, those worries have become a thing of the past.
Their team’s expertise and understanding of our unique needs have been remarkable. From the get-go, they swiftly set up a secure and seamless payment gateway, ensuring our transactions are smooth and hassle-free. The customer support is top-notch too; they’re always there to address any concerns promptly and professionally.
Thanks to High Risk Pay, we’ve seen a significant boost in our sales and customer satisfaction. It’s refreshing to work with a company that truly values its clients and goes above and beyond to deliver results. I wholeheartedly recommend High Risk Pay to any business seeking a trustworthy payment processing partner. They’ve earned our trust, and we look forward to a long-lasting partnership!
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Jeremiah Anne
High Risk Pay has been an absolute game-changer for my business! As an entrepreneur operating in a high-risk industry, finding a reliable payment processing solution was always a major challenge. However, since partnering with High Risk Pay, those worries have become a thing of the past.
Their team’s expertise and understanding of our unique needs have been remarkable. From the get-go, they swiftly set up a secure and seamless payment gateway, ensuring our transactions are smooth and hassle-free. The customer support is top-notch too; they’re always there to address any concerns promptly and professionally.
Thanks to High Risk Pay, we’ve seen a significant boost in our sales and customer satisfaction. It’s refreshing to work with a company that truly values its clients and goes above and beyond to deliver results. I wholeheartedly recommend High Risk Pay to any business seeking a trustworthy payment processing partner. They’ve earned our trust, and we look forward to a long-lasting partnership!