Offering First Data (Fiserv) and Chase Merchant Services Contracts
Indigo Payments resells contracts from First Data (Fiserv) and Chase Merchant Services, providing a range of potential rates and fees. Businesses may encounter a PCI Compliance fee of $19.95 per month with First Data (Fiserv), while Chase Merchant Services does not levy this fee. Both Chase Merchant Services and First Data (Fiserv) enforce non-cancellable equipment leases, spanning 24 and 48 months, respectively.
Virtual Terminal and Payment Gateway Pricing
Aside from in-store payment processing, Indigo Payments promotes its virtual terminal and payment gateway services on its website. However, pricing for these services is not disclosed in the Indigo Payments e-commerce program guide. Indigo Payments relies on various gateway providers, including Payeezy, First Data Global Gateway, USAePay, and Authorize.Net, leading to variable pricing based on the chosen provider. Additional fees, such as gateway fees, technical support fees, batch fees, and transaction rates, are applicable to these e-commerce services.
No More Early Termination Fees
In October 2014, Indigo announced the cessation of early termination fees, alongside prior promotion of interchange-plus pricing on its website. According to a company representative, Indigo does not lease equipment; however, it offers a four-month interest-free payment plan for all equipment. The representative also indicated that the company’s PCI compliance fee stands at $3.95 per month.
Minimal Contract Complaints
Currently, there are only 2 complaints referencing Indigo Payments’ contract terms. One complaint, concerning an unexpected termination fee, is no longer applicable following the company’s policy change. The other complaint pertains to withheld funds, without indicating broader service issues. If you possess specific insights into Indigo’s contract terms, kindly share them in the comment section below this review. We also encourage business owners to review our list of the top-rated merchant accounts.
