Thinking of Using Merrick Bank for Payments? Read This First

Merrick Bank Corporation, a subsidiary of CardWorks Inc., was founded in 1997 and specializes in payment clearing and settlement of credit card transactions.

Payment Processing

Merrick Bank Corporation uses TSYS for its backend processing network and markets its processing services mainly through Independent Sales Organizations (ISOs) and partnered banks. Despite the “bank” in its name, Merrick Bank is not a direct processor in the traditional sense of the industry.

Personalized Service and Risk Management

Merrick Bank provides personalized services with a dedicated support team and distinct risk management services.

Review of Complaints Volume

As of our latest review, we have found a singular Merrick Bank Merchant Services complaint detailed in the comments of a review article. This specific grievance does not label Merrick Bank as a scam or ripoff. Instead, the customer voices frustration over the bank’s billing practices, accusing Merrick Bank of deliberately mishandling automated payments to levy multiple late fees. If you have experiences or reviews related to Merrick Bank Merchant Services, we encourage you to share them in the comments below.

Evaluating the Scope of Complaints

Identifying specific Merrick Bank Merchant Services complaints can be challenging, as they may be intermixed with grievances about Merrick Bank’s card-issuing operations or attributed to its extensive network of ISOs and its processor, TSYS. Given the difficulty in distinguishing the source and nature of complaints, and the absence of a significant volume of negative feedback directly associated with Merchant Services, we currently assign Merrick Bank an “A” rating in this category. Service quality may vary depending on the reseller, but Merrick Bank itself is not yet recognized as a leading merchant account provider for customer service.

Customer Support Offerings of Merrick Bank Corporation

Merrick Bank has not specified a dedicated customer service email or telephone contact for its Merchant Services division on its official website. It provides a customer support form and executive contact numbers, though the scope of assistance through these channels remains unclear. Business owners are advised to contact TSYS for customer service inquiries, as TSYS manages Merrick Bank Corporation’s processing services.

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