Moolah Overview
In this review of Moolah, we provide a clear overview of their credit card processing services, including point-of-sale systems, mobile payment solutions, and e-commerce tools. We’ll examine which types of businesses can benefit from their offerings, along with insights from customer reviews that highlight common experiences and concerns. The review also covers pricing, contract terms, and specific features to give readers a full picture of how Moolah operates. By the end, you’ll have a balanced understanding of Moolah’s strengths and drawbacks, helping you decide whether their services are the right fit for your business.
Leadership
About Moolah
Founded in 2011, Moolah is a merchant account provider that sells mobile and desktop payment processing apps integrated with Authorize.Net’spayment gateway and Poynt terminals.
Merchant Services & Product Offerings
Payment Processing
Moolah Poynt terminals are compatible with EMV, NFC, magnetic strip, gift card, EBT, credit, and debit transactions. The company also offers Quickbooks integration for its payment gateways and terminal services. While Moolah acts as a payment processor, its software relies on to facilitate payment acceptance through computers and mobile devices. It is important to note that Moolah is not associated with a similarly named cashback service, despite potential confusion.
Customer Reviews & Sentiment
"Employees are not paid by the company. The employer fails to pay the employee's salary! WARNING! A SCAMMER!!!!!! They initially said that the first payroll would be held, but in reality, they owed me a full month's income. They then gave a number of reasons for the second payout, including..."
Low Complaint Total
Our search finds only two negative Moolah reviews, with neither labeling the company as a scam. One review mentions a delayed payment, and the other cites poor customer service. These appear to be isolated cases and haven’t significantly impacted Moolah’s overall rating. If you’ve had an experience with Moolah, feel free to share your review in the comments below.
Moolah Lawsuits
No class-action lawsuits or FTC complaints have been reported against Moolah. Merchants looking for non-litigious ways to resolve disputes might find it useful to report their concerns to supervisory organizations.
Client Satisfaction Ratings
| BBB Rating | N/A |
|---|
No Profile
The Better Business Bureau does not maintain a profile for Moolah at this time. We therefore will not factor a BBB rating into this review.
Card Processing Rates & Fees
Month-to-Month, No Termination Fee
Moolah offers a flexible month-to-month merchant account contract with competitive rates of 2.69% plus $0.29 per transaction. For e-commerce accounts utilizing the Authorize.net payment gateway, there is a monthly minimum fee of $19.95, while in-store accounts equipped with a complimentary Poynt terminal have a monthly minimum of $99.95. Additionally, a chargeback fee of $25 is applicable. Moolah also assures that there are no PCI compliance or early termination fees involved.
Virtual Terminal and Payment Gateway Pricing
Through its partnership with Authorize.Net for online payments, Moolah states that its merchants are exempt from Authorize.Net’s standard $49 setup fee and $25 monthly gateway fee. The transaction rate provided by Moolah, 2.69% plus $0.29, presents a modest savings compared to Authorize.Net’s usual rate of 2.90% plus $0.30.
Save On Rates, Pay More Fees
While Moolah’s transaction fees are slightly below the industry standard, the monthly minimum fees may offset these benefits for merchants with lower transaction volumes. For businesses processing a moderate to high volume of sales each month, Moolah’s cost efficiency improves, potentially offering more savings than some budget merchant accounts for those exceeding the monthly minimum requirement.
No Contract Complaints
There have been no discovered complaints regarding Moolah’s rates or fees, indicating a general merchant satisfaction with their service terms. For those with firsthand experience or specific details about Moolah’s contracts, your insights are welcome in the comments section below this review.
Employee Reviews & Sales Practices
In-House Sales Team
Moolah appears to primarily market its services via strategic partnerships and traditional advertising. There is no indication at this time that the company employs a large number of independently contracted sales agents, and we cannot find any Moolah reviews that mention unethical conduct by company representatives. If you suspect that Moolah is charging you hidden fees, we recommend seeking a third-party statement audit.
Clearly Listed Rates
Moolah advertises a flat rate of 2.69% plus $0.29 for all transactions as well as three possible monthly minimum Moolah fees, and these costs appear to be accurately quoted. In light of the company’s total disclosure, we have given the company an “A” rating in this category.
Bottom Line
Moolah is recognized as a reliable merchant services provider based on available information. The company’s per-transaction pricing is marginally more affordable than industry averages, and it’s notable that it has only garnered two complaints across consumer protection websites. While this is encouraging, merchants evaluating Moolah for in-store payments should compare its offerings with those of top-rated mobile processors to see if cost savings can be found elsewhere. Our overall rating of Moolah remains subject to change once the Better Business Bureau establishes a profile for the company, providing further insight into its performance and customer satisfaction.
Moolah Rating
Pros and Cons of Moolah
Pros
Cons
Contact Moolah
| Managing Partners | Darrin Ginsberg, Mark Rasmussen and Kevin Weel |
|---|---|
| Headquarters | 34700 Pacific Coast Highway, Suite 200, Capistrano Beach, California 92624 |
| Toll-Free General Customer Service | (800) 625-1670 |
| Additional Support Channels | Online Contact Form |
| Website | moolah.cc |