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Payment Processing Consultants, Inc. Review

Phillip Parker

I built this website to expose unethical credit card processors who charge excessive fees and trap unsuspecting people into absurd contracts. I support it by teaching business owners how to stop wasting money on processing fees. Contact me if you would like help permanently cutting your fees.

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Payment Processing Consultants, Inc. Overview

PPC Logo
5/5

Industries Served

  • Retail
  • E-commerce
  • Mobile
  • MOTO

Products & Services Offered

5/5
PPC Logo

Industries Served

  • Retail
  • E-commerce
  • Mobile
  • MOTO

Products & Services Offered

A Full-Service Merchant Account Provider

Founded in 1998, Payment Processing Consultants, Inc. (PPC – ppcsales.com) is a merchant account provider that serves most standard-risk business types. The company is a reseller of First Data products and services, specifically Clover point-of-sale solutions.

Payment Processing Consultants, Inc. Location and Ownership

Payment Processing Consultants, Inc. is headquartered at 67 Monroe Ave. Pittsford, New York 14534, and is a is a registered ISO/MSP of Wells Fargo Bank NA, Walnut Creek, CA, and of Woodforest National Bank, The Woodlands, TX. Mike DiNardo is the CEO of Payment Processing Consultants, Inc.

Payment Processing Consultants, Inc. Review Table of Contents

  • Costs & Contract: Payment Processing Consultants, Inc. offers variable contract terms depending on each merchant’s business type and processing history.
  • Complaints & Service: Payment Processing Consultants, Inc. has received fewer than 10 public complaints.
  • BBB Rating: Payment Processing Consultants, Inc. currently has an “A+” rating with the Better Business Bureau and has received zero complaints in the last three years.
  • Sales & Marketing: Payment Processing Consultants, Inc. does not hire independent sales agents and has not received any complaints about its sales practices.
  • Rates & Fees: How Merchants Got The Best Rates With Payment Processing Consultants, Inc.

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How to Fight Chargebacks and Win

September 10, 2018 13 Comments

Find out how to successfully dispute customer chargebacks. You can contest chargebacks by supplying evidence that counters the customer’s chargeback claim and then submitting the following evidence to your merchant account provider. Learn more about how to fight chargebacks in this article.

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Payment Processing Consultants, Inc. Rates, Fees, and Costs

Payment Processing Consultants, Inc. Contract Terms

There is no publicly available information about the standard Payment Processing Consultants, Inc. contract at this time. The company claims that it does not enforce long-term contracts, does not charge annual fees, and does not charge early termination fees, but it does not supply documentation in support of these claims. It is likely that the company customizes its pricing and terms according to each merchant’s business type, location, and processing history.

No Red Flags

The total absence of complaints about the company’s contract terms merits an “A” in this category, but it should be noted that we are assigning this grade without any verified knowledge of specific pricing. It is difficult to assess at this time whether PPC’s contract terms are competitive with the cheapest merchant accounts.

Payment Processing Consultants, Inc. Rates, Fees, and Costs

Key Points

Swiped Rate
1.00% - 4.99%
Keyed-In Rate
1.00% - 4.99%
Early Termination Fee
Variable
PCI Compliance Fee
Variable
Equipment Lease Terms
Variable
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Payment Processing Consultants, Inc. Complaints & Customer Reviews

Low Complaint Total

We are currently able to locate only one negative Payment Processing Consultants, Inc. complaint, and this complaint does not accuse the company of being a ripoff or a scam. This lone complaint claims that the company shut off the merchant’s account abruptly and without warning after a period of inactivity. It appears to be an isolated incident and does not seem to reflect a broader issue at PPC.

Payment Processing Consultants, Inc. Lawsuits

We have not found any outstanding class-action lawsuits or FTC complaints filed against Payment Processing Consultants, Inc. Dissatisfied merchants who wish to pursue a non-litigious course of action against the company should consider reporting it to the relevant supervisory organizations.

Payment Processing Consultants, Inc. Customer Support Options

The Payment Processing Consultants, Inc. website provides general phone and email contact information but does not list a dedicated customer support number. We will award Payment Processing Consultants, Inc. an “A” rating in this category, but the company’s current customer support options do not qualify it as a top-rated customer service processor.

Payment Processing Consultants, Inc. Complaints & Customer Reviews

Key Points

Total Online Complaints

<10

Live Customer Support

No

Most Common Complaint

N/A

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Payment Processing Consultants, Inc. BBB Rating Summary

Clean Complaint Record

Payment Processing Consultants, Inc. has an “A+” rating with the Better Business Bureau and has been BBB accredited since 1999. The company has not received any complaints in the past three years. It also has received exclusively positive informal reviews.

An “A” Performance

Given the company’s clear complaint record, we agree with the BBB’s rating at this time. Merchants should note, however, that there are good reasons to be skeptical of the BBB’s rating system.

Payment Processing Consultants, Inc. BBB Rating Summary

Key Points

Product & Service Complaints

0

Billing & Collection Complaints

0

Advertising & Sales Complaints

0

Guarantee & Warranty Complaints

0

Delivery Complaints

0

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Truth In Marketing & Advertising

Inside Sales Team

Payment Processing Consultants, Inc. appears to rely on a combination of referrals and in-house staff to market its services. There is no evidence at this time indicating that the company employs independent sales agents, and we are unable to locate any Payment Processing Consultants, Inc. complaints that report unethical behavior by the company’s sales staff.

No Misleading Quotes

Payment Processing Consultants, Inc. does not appear to engage in any deceptive advertising strategies in its official materials. If you suspect that PPC is charging you undisclosed fees, we recommend seeking a third-party statement audit to eliminate hidden charges.

Sales & Marketing Example

Truth In Marketing & Advertising

Key Points

Employs Independent Resellers

No

Advertises Deceptive Rates

No

Discloses All Important Terms

No

Our Opinion Of Payment Processing Consultants, Inc.

PPC Logo

A Reliable Option for Most Merchants

According to all available information, Payment Processing Consultants, Inc. rates as a dependable merchant services provider. There is not a lot of specific information available about the company’s sales tactics or contract terms at this time, but its nearly clean complaint record is a very positive sign. Even when dealing with companies that rate highly by our standards, we urge merchants to thoroughly examine the terms of any contract they are given and to compare its pricing to top-rated merchant account providers.

Phillip Parker - Creator of CardPaymentOptions.com
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Why I'm Qualified to Write About Credit Card Processing

I’m a former credit card processing sales director who left the industry to start my own small business. From the time that I starting working in the merchant services industry to when I left to write about it, I’ve been on the pulse of payments for nearly 15 years. It didn’t seem fair to keep this insider knowledge to myself, so built this website to expose unethical processors as well as to educate business owners. I’ve reviewed hundreds of companies, read thousands of user reviews, and learned the pricing tricks of every provider. If you would like to learn how to stop wasting money on processing fees, contact me.

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