Payment Processing Consultants, Inc. Review: Fees, Complaints & Lawsuits

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Payment Processing Consultants, Inc.
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Payment Processing Consultants, Inc.

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PhonePhone(888) 282-5384 View Pricing

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A Full-Service Merchant Account Provider

Founded in 1998, Payment Processing Consultants, Inc. is a merchant account provider that serves most standard-risk business types. The company is a reseller of First Data (now Fiserv) products and services, specifically Clover point-of-sale solutions.

Payment Processing Consultants, Inc. Payment Processing

Payment Processing Consultants, Inc. processes all major debit and credit cards for most business types.

Payment Processing Consultants, Inc. Location & Ownership

Payment Processing Consultants, Inc. is headquartered at 67 Monroe Ave. Pittsford, New York 14534, and is a registered ISO/MSP of Wells Fargo Bank NA, Walnut Creek, CA; and of Woodforest National Bank, The Woodlands, TX. Mike DiNardo is the CEO of Payment Processing Consultants, Inc.

Payment Processing Consultants, Inc. Review Table of Contents

  • Costs & Contract: Payment Processing Consultants, Inc. offers variable contract terms depending on each merchant’s business type and processing history.
  • Complaints & Service: Payment Processing Consultants, Inc. complaints number fewer than 10 on public complaints forums.
  • BBB Rating: Payment Processing Consultants, Inc. currently has an “A+” rating with the Better Business Bureau and has received 0 complaints in the last three years.
  • Sales & Marketing: Payment Processing Consultants, Inc. does not hire independent sales agents and has not received any complaints about its sales practices.
Payment Processing Consultants payment processing

Payment Processing Consultants offers standard payment processing services

Should You Trust Payment Processing Consultants, Inc.?

Lawsuits, Reviews & Complaints

Here's Who We Trust.

Complaint Summary

Total Online Complaints
Live Customer Support
Most Common Complaint

Low Complaint Total

We are currently able to locate only one negative Payment Processing Consultants, Inc. review, and this complaint does not accuse the company of being a ripoff or a scam. This lone Payment Processing Consultants, Inc. complaint claims that the company shut off the merchant’s account abruptly and without warning after a period of inactivity. It appears to be an isolated incident and does not seem to reflect a broader issue at PPC. If you have your own Payment Processing Consultants, Inc. review to make, please do so in the comments below.

Payment Processing Consultants, Inc. Lawsuits

We have not found any outstanding class-action lawsuits or FTC complaints filed against Payment Processing Consultants, Inc. Dissatisfied merchants who wish to pursue a non-litigious course of action against the company should consider reporting it to the relevant supervisory organizations.

Payment Processing Consultants, Inc. Customer Service Options

The Payment Processing Consultants, Inc. website provides general phone and email contact information but does not list a dedicated customer support number.

We have located a single Payment Processing Consultants, Inc. customer service number:

(888) 282-5384 – Toll-Free General Customer Service

Payment Processing Consultants also offers a customer service email at [email protected]

We will award Payment Processing Consultants, Inc. an “A” rating in this category, but the company’s current customer support options do not qualify it as a top-rated customer service processor.

Is the BBB Rating for Payment Processing Consultants, Inc. Accurate?

Better Business Bureau Profile

See Which Processors Offer No Monthly Fees And No Contracts.

BBB Summary

Total Complaints
Resolved Complaints

Clean Complaint Record

Payment Processing Consultants, Inc. has an “A+” rating with the Better Business Bureau and has been BBB accredited since 1999. The company has not received any complaints in the past 3 years. It also has received exclusively positive informal reviews.

An “A” Performance

Given the company’s clear complaint record, we agree with the BBB’s rating at this time. Merchants should note, however, that there are good reasons to be skeptical of the BBB’s rating system.

How Expensive is Payment Processing Consultants, Inc. Service?

Rates, Fees, and Contract Terms

Don't Fall Into An Expensive Trap. See Who The Worst Processors Are.

Cost Summary

Swiped Rate
1.00% - 4.99%
Keyed-In Rate
1.00% - 4.99%
Early Termination Fee
PCI Compliance Fee
Equipment Lease Terms

Payment Processing Consultants, Inc. Contract Terms

There is no publicly available information about the standard Payment Processing Consultants, Inc. contract at this time. The company claims that it does not enforce long-term contracts, does not charge annual fees, and does not charge early termination fees, but it does not supply documentation in support of these claims. It is likely that the company customizes its pricing and terms according to each merchant’s business type, location, and processing history.

No Red Flags

The total absence of complaints about the company’s contract terms merits an “A” in this category, but it should be noted that we are assigning this grade without any verified knowledge of specific pricing. It is difficult to assess at this time whether PPC’s contract terms are competitive with the cheapest merchant accounts.

We also encourage merchants to check out our list of the providers of the best merchant accounts.

Does Payment Processing Consultants, Inc. Use Deceptive Marketing?

Advertising & Sales Strategy

Audit Your Current Statement To Find Its Hidden Fees

Processing statements are intentionally complicated so that they can overcharge you. Get clarity before you switch.

Key Points

Employs Independent Resellers
Advertises Deceptive Rates
Discloses All Important Terms

Inside Sales Team

Payment Processing Consultants, Inc. appears to rely on a combination of referrals and in-house staff to market its services. There is no evidence at this time indicating that the company employs independent sales agents, and we are unable to locate any Payment Processing Consultants, Inc. reviews that report unethical behavior by the company’s sales staff. This compares favorably to our list of best credit card processors.

No Misleading Quotes

Payment Processing Consultants, Inc. does not appear to engage in any deceptive advertising strategies in its official materials. If you suspect that PPC is charging you undisclosed fees, we recommend seeking a third-party statement audit to eliminate hidden charges.

Does Payment Processing Consultants, Inc. Deserve Your Business?

Review Summary & Our Thoughts

A Reliable Option for Most Merchants

According to all available information, Payment Processing Consultants, Inc. rates as a dependable merchant services provider. There is not a lot of specific information available about the company’s sales tactics or contract terms at this time, but its nearly clean complaint record is a very positive sign. Even when dealing with companies that rate highly by our standards, we urge merchants to thoroughly examine the terms of any contract they are given and to compare its pricing to top-rated merchant account providers.

Customer & Employee Reviews

What Others Are Saying About Payment Processing Consultants, Inc.

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Phillip Parker
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