Payment Processing Consultants, Inc. Review

Payment Processing Consultants, Inc. Contract Terms

There is no publicly available information about the standard Payment Processing Consultants, Inc. contract at this time. The company claims that it does not enforce long-term contracts, does not charge annual fees, and does not charge early termination fees, but it does not supply documentation in support of these claims. It is likely that the company customizes its pricing and terms according to each merchant’s business type, location, and processing history.

Virtual Terminal and Payment Gateway Pricing

In addition to its storefront payment processing services, Payment Processing Consultants, Inc. also dedicates a portion of its website that advertises its virtual terminal and payment gateway services. However, pricing on either of those services is not disclosed. Additional rates and fees, including gateway fees, technical support fees, batch fees, and additional transaction rates typically apply to these e-commerce services.

No Red Flags

The total absence of complaints about the company’s contract terms merits an “A” in this category, but it should be noted that we are assigning this grade without any verified knowledge of specific pricing. It is difficult to assess at this time whether PPC’s contract terms are competitive with the cheapest merchant accounts.

Low Complaint Total

We are currently able to locate only one negative Payment Processing Consultants, Inc. complaint, and this complaint does not accuse the company of being a ripoff or a scam. This lone complaint claims that the company shut off the merchant’s account abruptly and without warning after a period of inactivity. It appears to be an isolated incident and does not seem to reflect a broader issue at PPC.

Payment Processing Consultants, Inc. Lawsuits

We have not found any outstanding class-action lawsuits or FTC complaints filed against Payment Processing Consultants, Inc. Dissatisfied merchants who wish to pursue a non-litigious course of action against the company should consider reporting it to the relevant supervisory organizations.

Payment Processing Consultants, Inc. Customer Support Options

The Payment Processing Consultants, Inc. website provides general phone and email contact information but does not list a dedicated customer support number. We will award Payment Processing Consultants, Inc. an “A” rating in this category, but the company’s current customer support options do not qualify it as a top-rated customer service processor.

Clean Complaint Record

Payment Processing Consultants, Inc. has an “A+” rating with the Better Business Bureau and has been BBB accredited since 1999. The company has not received any complaints in the past three years. It also has received exclusively positive informal reviews.

An “A” Performance

Given the company’s clear complaint record, we agree with the BBB’s rating at this time. Merchants should note, however, that there are good reasons to be skeptical of the BBB’s rating system.

Inside Sales Team

Payment Processing Consultants, Inc. appears to rely on a combination of referrals and in-house staff to market its services. There is no evidence at this time indicating that the company employs independent sales agents, and we are unable to locate any Payment Processing Consultants, Inc. complaints that report unethical behavior by the company’s sales staff.

No Misleading Quotes

Payment Processing Consultants, Inc. does not appear to engage in any deceptive advertising strategies in its official materials. If you suspect that PPC is charging you undisclosed fees, we recommend seeking a third-party statement audit to eliminate hidden charges.