Payment Processing Consultants Reviews & Complaints

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How did they treat you? ▼

A Full-Service Merchant Account Provider

Founded in 1998, Payment Processing Consultants, Inc. is a merchant account provider that serves most standard-risk business types. The company is a reseller of First Data (now Fiserv) products and services, specifically Clover point-of-sale solutions.

Payment Processing Consultants, Inc. Payment Processing

Payment Processing Consultants, Inc. processes all major debit and credit cards for most business types.

Payment Processing Consultants, Inc. Location & Ownership

Payment Processing Consultants, Inc. is headquartered at 67 Monroe Ave. Pittsford, New York 14534, and is a registered ISO/MSP of Wells Fargo Bank NA, Walnut Creek, CA; and of Woodforest National Bank, The Woodlands, TX. Mike DiNardo is the CEO of Payment Processing Consultants, Inc.

Payment Processing Consultants payment processing
Payment Processing Consultants offers standard payment processing services

Payment Processing Consultants, Inc. Customer Reviews

Here's What Their Clients Say

Customer Reviews Summary
Total Online Complaints <10
Live Customer Support No
Most Common Complaint N/A

Low Complaint Total

We’ve only found one negative review of Payment Processing Consultants, and it doesn’t accuse the company of fraudulent behavior. According to this singular complaint, the company abruptly shut off the merchant’s account due to inactivity. While concerning, it appears to be an isolated incident rather than a systemic problem at PPC. If you have your own experience with Payment Processing Consultants, we encourage you to share it below.

Payment Processing Consultants Lawsuits

No class-action lawsuits or FTC complaints have been found against Payment Processing Consultants. Merchants seeking alternative resolutions for their concerns can report them to relevant supervisory organizations.

Payment Processing Consultants Customer Service Options

The Payment Processing Consultants website provides general phone and email contact information but does not specify a dedicated customer support number.

Payment Processing Consultants Customer Service Number

  • (888) 282-5384 – Toll-Free General Customer Service

Other Support Options

While Payment Processing Consultants receives an “A” rating for its customer service options, they do not meet the criteria for being a top-rated customer service processor.

Payment Processing Consultants, Inc. Online Ratings

Here's How They Rate Online

Online Ratings Summary
Total Complaints 0
Resolved Complaints 0

Clean Complaint Record

Payment Processing Consultants, Inc. has an “A+” rating with the Better Business Bureau and has been BBB accredited since 1999. The company has not received any complaints in the past 3 years. It also has received exclusively positive informal reviews.

An “A” Performance

Given the company’s clear complaint record, we agree with the BBB’s rating at this time. Merchants should note, however, that there are good reasons to be skeptical of the BBB’s rating system.

Payment Processing Consultants, Inc. Fees, Rates & Costs

A Closer Look at The Contract

Cost & Fees Summary
Swiped Rate 1.00% - 4.99%
Keyed-In Rate 1.00% - 4.99%
Early Termination Fee Variable
PCI Compliance Fee Variable
Equipment Lease Terms Variable

Payment Processing Consultants, Inc. Contract Terms

Currently, detailed information regarding the standard contract for Payment Processing Consultants, Inc. (PPC) is not disclosed to the public. The company positions itself against long-term contracts, annual fees, and early termination fees, although it stops short of providing formal documentation to substantiate these positions. It’s presumed that PPC tailors its pricing and terms based on individual merchant requirements, including factors such as business type, geographic location, and transaction history.

No Red Flags

The absence of complaints specifically related to PPC’s contract terms contributes to a favorable assessment, receiving an “A” rating in this context. However, this rating is given with the acknowledgment that specific contract details remain unverified. Without concrete information, it’s challenging to directly compare PPC’s terms with those offered by the industry’s most cost-effective merchant accounts.

Merchants seeking competitive services are encouraged to explore our curated list of the best merchant accounts for more options.

Payment Processing Consultants, Inc. Employee Reviews & Sales Tacitcs

Should You Work For Them?

Jobs & Marketing Summary
Employs Independent Resellers No
Advertises Deceptive Rates No
Discloses All Important Terms No

Inside Sales Team

Payment Processing Consultants, Inc. appears to rely on a combination of referrals and in-house staff to market its services. There is no evidence at this time indicating that the company employs independent sales agents, and we are unable to locate any Payment Processing Consultants, Inc. reviews that report unethical behavior by the company’s sales staff. This compares favorably to our list of best credit card processors.

No Misleading Quotes

Payment Processing Consultants, Inc. does not appear to engage in any deceptive advertising strategies in its official materials. If you suspect that PPC is charging you undisclosed fees, we recommend seeking a third-party statement audit to eliminate hidden charges.

Our Payment Processing Consultants, Inc. Review Summary

Our Final Thoughts

A Reliable Option for Most Merchants

According to all available information, Payment Processing Consultants, Inc. rates as a dependable merchant services provider. There is not a lot of specific information available about the company’s sales tactics or contract terms at this time, but its nearly clean complaint record is a very positive sign. Even when dealing with companies that rate highly by our standards, we urge merchants to thoroughly examine the terms of any contract they are given and to compare its pricing to top-rated merchant account providers.

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Which is Most Important for You?

If you had to pick one, which quality would you say will be the most important with your next credit card processor? Tap or click your selection to register your vote:

  1. Low Transaction Fees
  2. No Monthly Fees
  3. No Contract
  4. Reliable Customer Support
  5. Quick Signup

Testimonials & Complaints

How Did Payment Processing Consultants, Inc. Treat You?

1 User Reviews

  • Elliott Erica

    Payment Processing Consultants, Inc. has been an absolute game-changer for our business! Their top-notch expertise in payment solutions has streamlined our financial operations like never before. We couldn’t be happier with their service.

    From the moment we engaged with them, their team demonstrated a deep understanding of our needs and goals. They effortlessly tailored a custom payment processing strategy that perfectly aligned with our unique requirements. Their seamless integration and efficient support have saved us valuable time and resources.

    With Payment Processing Consultants, Inc., we now have peace of mind knowing that our transactions are secure and our customers’ data is in safe hands. Their commitment to excellence and professionalism is truly commendable.

    If you’re looking for a reliable and dynamic payment processing partner, we wholeheartedly recommend Payment Processing Consultants, Inc. Working with them has been an absolute pleasure, and we can’t imagine running our business without them!

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