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Payment Processing Consultants, Inc. Review: Fees, Complaints & Lawsuits
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A Full-Service Merchant Account Provider
Founded in 1998, Payment Processing Consultants, Inc. is a merchant account provider that serves most standard-risk business types. The company is a reseller of First Data (now Fiserv) products and services, specifically Clover point-of-sale solutions.
Payment Processing Consultants, Inc. Payment Processing
Payment Processing Consultants, Inc. processes all major debit and credit cards for most business types.
Payment Processing Consultants, Inc. Location & Ownership
Payment Processing Consultants, Inc. is headquartered at 67 Monroe Ave. Pittsford, New York 14534, and is a registered ISO/MSP of Wells Fargo Bank NA, Walnut Creek, CA; and of Woodforest National Bank, The Woodlands, TX. Mike DiNardo is the CEO of Payment Processing Consultants, Inc.
Payment Processing Consultants, Inc. Review Table of Contents
- Costs & Contract: Payment Processing Consultants, Inc. offers variable contract terms depending on each merchant’s business type and processing history.
- Complaints & Service: Payment Processing Consultants, Inc. complaints number fewer than 10 on public complaints forums.
- BBB Rating: Payment Processing Consultants, Inc. currently has an “A+” rating with the Better Business Bureau and has received 0 complaints in the last three years.
- Sales & Marketing: Payment Processing Consultants, Inc. does not hire independent sales agents and has not received any complaints about its sales practices.
Payment Processing Consultants, Inc. Customer Reviews
Here's What Their Clients Say
|Total Online Complaints||<10|
|Live Customer Support||No|
|Most Common Complaint||N/A|
Low Complaint Total
We are currently able to locate only one negative Payment Processing Consultants, Inc. review, and this complaint does not accuse the company of being a ripoff or a scam. This lone Payment Processing Consultants, Inc. complaint claims that the company shut off the merchant’s account abruptly and without warning after a period of inactivity. It appears to be an isolated incident and does not seem to reflect a broader issue at PPC. If you have your own Payment Processing Consultants, Inc. review to make, please do so in the comments below.
Payment Processing Consultants, Inc. Lawsuits
We have not found any outstanding class-action lawsuits or FTC complaints filed against Payment Processing Consultants, Inc. Dissatisfied merchants who wish to pursue a non-litigious course of action against the company should consider reporting it to the relevant supervisory organizations.
Payment Processing Consultants, Inc. Customer Service Options
The Payment Processing Consultants, Inc. website provides general phone and email contact information but does not list a dedicated customer support number.
We have located a single Payment Processing Consultants, Inc. customer service number:
(888) 282-5384 – Toll-Free General Customer Service
Payment Processing Consultants also offers a customer service email at [email protected].
We will award Payment Processing Consultants, Inc. an “A” rating in this category, but the company’s current customer support options do not qualify it as a top-rated customer service processor.
Payment Processing Consultants, Inc. Online Ratings
Here's How They Rate Online
Clean Complaint Record
Payment Processing Consultants, Inc. has an “A+” rating with the Better Business Bureau and has been BBB accredited since 1999. The company has not received any complaints in the past 3 years. It also has received exclusively positive informal reviews.
An “A” Performance
Given the company’s clear complaint record, we agree with the BBB’s rating at this time. Merchants should note, however, that there are good reasons to be skeptical of the BBB’s rating system.
Payment Processing Consultants, Inc. Fees, Rates & Costs
A Closer Look at The Contract
|Swiped Rate||1.00% - 4.99%|
|Keyed-In Rate||1.00% - 4.99%|
|Early Termination Fee||Variable|
|PCI Compliance Fee||Variable|
|Equipment Lease Terms||Variable|
Payment Processing Consultants, Inc. Contract Terms
There is no publicly available information about the standard Payment Processing Consultants, Inc. contract at this time. The company claims that it does not enforce long-term contracts, does not charge annual fees, and does not charge early termination fees, but it does not supply documentation in support of these claims. It is likely that the company customizes its pricing and terms according to each merchant’s business type, location, and processing history.
No Red Flags
The total absence of complaints about the company’s contract terms merits an “A” in this category, but it should be noted that we are assigning this grade without any verified knowledge of specific pricing. It is difficult to assess at this time whether PPC’s contract terms are competitive with the cheapest merchant accounts.
We also encourage merchants to check out our list of the providers of the best merchant accounts.
Payment Processing Consultants, Inc. Employee Reviews & Sales Tacitcs
Should You Work For Them?
|Employs Independent Resellers||No|
|Advertises Deceptive Rates||No|
|Discloses All Important Terms||No|
Inside Sales Team
Payment Processing Consultants, Inc. appears to rely on a combination of referrals and in-house staff to market its services. There is no evidence at this time indicating that the company employs independent sales agents, and we are unable to locate any Payment Processing Consultants, Inc. reviews that report unethical behavior by the company’s sales staff. This compares favorably to our list of best credit card processors.
No Misleading Quotes
Payment Processing Consultants, Inc. does not appear to engage in any deceptive advertising strategies in its official materials. If you suspect that PPC is charging you undisclosed fees, we recommend seeking a third-party statement audit to eliminate hidden charges.
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