A Shift4 Company
Founded in 1987, Restaurant Manager is an on-site and cloud-based point-of-sale product intended for merchant accounts in the restaurant and bar industries. Restaurant Manager offers traditional POS systems as well as tablet-based systems that run on proprietary hardware configurations. The company offers a built-in merchant account service called “RM Payments”, but merchants can also purchase Restaurant Manager’s POS hardware and pair it with their own third-party payment processing. Restaurant Manager was acquired by Shift4 Payments in 2018 and currently operates as “a Shift4 Company”.
Shift4 Structure and History
Shift4 Payments (shift4.com) is a merchant account provider that currently functions as the parent company of Harbortouch. Shift4 Payments was created in January 2018 when Lighthouse Network (Harbortouch’s former parent organization) acquired Shift4 Corporation, a payment gateway provider based in Nevada. In February 2018, Shift4 Payments proceeded to acquire 3 POS providers focused on the hospitality industry called Restaurant Manager, POSitouch, and Future POS. Restaurant Manager currently operates as a distinct brand within the Shift4 brand lineup, but it may eventually be folded into the Shift4 name.
Restaurant Manager Location and Ownership
Restaurant Manager is a registered ISO of Citizens Bank, Providence, RI, and is headquartered at 12401 Prosperity Drive, Admin Zone 4, Silver Spring, MD 20904. Jay Shavitz is the CEO of Restaurant Manager.
Restaurant Manager Review Table of Contents
- Costs & Contract: Restaurant Manager offers a three-year contract with a liquidated damages-style early termination fee.
- Complaints & Service: Restaurant Manager has received fewer than 10 public complaints.
- BBB Rating: Restaurant Manager does not have a profile with the Better Business Bureau.
- Sales & Marketing: Restaurant Manager appears to use independent resellers and has not received any complaints about its sales practices.
- Rates & Fees: How Merchants Got The Best Rates With Restaurant Manager