Looking for Reliable Merchant Services? A Close Look at TransGlobal Payment Systems

TransGlobal Payment Systems is a merchant account provider based in Houston, Texas. The company formerly operated under the name of Five Star Merchant Services. TransGlobal is a reseller of First Data contracts, although the company’s website lists other partners including TSYS, Global Payments, and Chase Merchant Services. The company advertises Clover and its own proprietary model of POS solutions named Trans POS.

Payment Processing

TransGlobal Payment Systems offers processing services for all major debit and credit cards, catering to various business types.

EMV Card Readers and Swipers

EMV card readers and swipers are tools for businesses that prioritize secure payment processing. These devices are designed to read the embedded chip in EMV cards, offering a higher level of security compared to traditional magnetic stripe readers.

POS Systems

Point of Sale (POS) systems are the backbone of efficient retail and service operations. These systems allow businesses to manage sales transactions, inventory, and customer data all in one integrated platform. Modern POS systems are equipped with features such as real-time reporting, employee management, and multi-payment processing options, ensuring a seamless checkout experience for customers.

E-Commerce Solutions

E-commerce solutions are for businesses looking to thrive in the digital marketplace. These platforms enable businesses to set up online stores, manage product listings, process payments, and fulfill customer orders efficiently. Integrated payment gateways and virtual terminals ensure that online transactions are secure and seamless, providing customers with a smooth shopping experience. E-commerce solutions also offer tools for inventory management, customer relationship management, and analytics.

Gift and Loyalty Programs

Gift and loyalty programs are tools for businesses aiming to increase customer retention and drive repeat business. Gift cards offer a flexible purchasing option, often encouraging recipients to visit the store, while loyalty programs reward customers for their continued patronage through points, discounts, or special offers.

ACH and E-Check Processing

ACH (Automated Clearing House) and e-check processing provide businesses with a secure and cost-effective way to handle electronic payments directly from customers’ bank accounts. These payment methods are particularly advantageous for recurring transactions, such as subscriptions or bill payments, due to their lower processing fees compared to credit cards.

Low Complaint Total

Our search reveals a limited number of TransGlobal Payment Systems reviews. One particular review, found in the comments below, labels the company as a scam or ripoff, citing undisclosed fees of $200 and difficulty in reaching customer support. Other reviews for TransGlobal Payment Systems occasionally mention unexpected higher fees and challenges in canceling services. Your experiences and feedback about TransGlobal Payment Systems are valuable; please feel free to share them in the comments section below.

TransGlobal Payment Systems Lawsuits and Fines

We have not identified any outstanding class-action lawsuits or Federal Trade Commission (FTC) complaints against TransGlobal Payment Systems. Clients who prefer a non-litigious method for addressing issues with the company are advised to report their concerns to relevant supervisory organizations.

TransGlobal Payment Systems Customer Support Options

TransGlobal provides standard customer support through phone and email, which aligns with the basic expectations from top-rated payment processors recognized for excellent customer service. Given TransGlobal’s partnerships with multiple payment processors, there is a possibility that customer service might be partially outsourced, potentially leading to complaints being directed more towards these larger entities rather than TransGlobal. In the absence of definitive evidence of such outsourcing, we currently award TransGlobal an “A” rating for their customer support.