Turnkey Processing Overview

In this review of Turnkey Processing, we take a closer look at the company’s payment processing solutions, including credit card processing, point-of-sale systems, and e-commerce services. We examine their pricing, contract terms, and customer feedback to provide a clear understanding of what the company offers. The review also considers fee transparency, the quality of customer support, and overall merchant satisfaction. By the end, you will know whether Turnkey Processing is the right choice for your business’s payment processing needs.

About Turnkey Processing

screen capture of the turnkey processing homepage
Turnkey Processing Homepage

Founded in 2008, Turnkey Processing is a merchant account provider that offers credit card processing for most standard-risk business types. The company resells the products and services of First Data (now Fiserv), placing a particular emphasis on the CloverPOS system.

Merchant Services & Product Offerings

Payment Processing

Turnkey Processing offers payment processing services for major debit and credit cards. This service allows businesses to accept payments from a variety of card networks.

POS Systems – Linga and Clover

Turnkey Processing provides Point of Sale (POS) systems, including Linga and Clover. These systems are designed to streamline business operations by managing sales transactions, inventory, and customer interactions efficiently.

Mobile Payments

Turnkey Processing supports mobile payment solutions, enabling businesses to accept payments via smartphones and other mobile devices.

e-Commerce Solutions

Turnkey Processing offers e-commerce solutions to facilitate secure online transactions.

Software Integrations

Turnkey Processing provides software integration services, allowing businesses to seamlessly integrate payment processing with their existing software systems.

Customer Reviews & Sentiment

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"Jan was helpful, knowledgeable and friendly as he quickly walked me through the fix. He called back promptly to continue the process. Very fine customer service."

— Mark Foster, October 8, 2024

Low Complaint Total

At present, only a few Turnkey Processing reviews are available, indicating that the company is not associated with scam or ripoff allegations. In fact, Turnkey Processing boasts a significant amount of positive feedback across various social media and search platforms. Many commendations highlight the company’s “flexibility,” suggesting that Turnkey Processing’s sales agents prioritize accommodating merchants with suitable pricing. If you have your own Turnkey Processing review to share, please contribute in the comments below.

Turnkey Processing Lawsuits and Fines

No ongoing class-action lawsuits or FTC complaints have been found against Turnkey Processing. Dissatisfied clients seeking recourse against the company may consider reporting their concerns to relevant supervisory organizations.

Turnkey Processing Customer Support Options

While negative complaints about Turnkey are sparse, those available generally cite issues with customer service. Although Turnkey provides phone and email contact information on its website, it’s uncertain whether these channels are dedicated solely to customer support. Despite this, Turnkey’s largely clean complaint record earns it an “A” rating in this category, though it falls short of being considered a top-rated provider for exceptional customer service.

Client Satisfaction Ratings

Online Ratings Summary
PaymentPop5
BBB Rating5
Trustpilot4.6
Google Maps5
Average Rating4.86

PaymentPop Rating for Turnkey Processing

Negative Feedback

There are no negative reviews published about Turnkey Processing on the PaymentPop website.

Turnkey Processing BBB Rating

Turnkey Processing has been accredited with the Better Business Bureau since September 2017 and is currently showing an “A+” rating. The company has received 0 complaints through the BBB in the past 36 months. It also has not received any negative informal reviews, although it should be noted that these reviews are not always subject to verification by the BBB. Turnkey has a 5 out of 5 star rating based on 35 user reviews on the Better Business Bureau website.

What Merchants Say

Turnkey Processing has received 6 reviews on its BBB profile from the past 36 months. Satisfied clients laud the company’s rates and overall experience with the company. Feedback this positive is a sign of Turnkey Processing being rated among top-rated credit card processors.

An “A” Performance

Given the fact that the company has not received any complaints, we agree with the BBB’s rating. Business owners should note, however, that there are good reasons to be skeptical of the BBB’s rating system.

Trustpilot Rating for Turnkey Processing

Turnkey Processing has a 4.6 out of 5 star rating based on 22 user reviews on Trustpilot.

Negative Feedback

There are no negative reviews published about Turnkey Processing on Trustpilot.

Google Maps Rating for Turnkey Processing

Turnkey Processing has a 5 out of 5 star rating based on 343 user reviews on Google Maps.

Employee Reviews & Sales Practices

No Sales Complaints

Turnkey Processing appears to market its services through telemarketing, independently contracted sales representatives, and traditional advertising. The combination of telemarketing and independent reps is usually tied to elevated complaint rates within the credit card processing industry, but Turnkey Processing appears to be an exception. We are currently unable to locate any Turnkey Processing reviews that describe unethical conduct by sales reps.

This compares favorably to our list of best credit card processors.

No Deceptive Quotes

Furthermore, the company does not promote any misleading rate quotes or unrealistic guarantees on its website. However, if you suspect that Turnkey Processing is charging you undisclosed fees, we recommend seeking a third-party statement audit to eliminate hidden costs. Due to the company’s clean complaint record and seemingly transparent marketing, we will assign it an “A” in this section.

Bottom Line

According to all available information, Turnkey Processing rates as an excellent credit card processing provider. The company has received mostly positive feedback and does not appear to engage in deceptive marketing tactics. However, business owners should thoroughly inquire about their specific contract terms, as individual savings may vary depending on the agents they interact with.

To secure the best possible deal, readers should also compare Turnkey Processing’s pricing and terms with those of the top-rated credit card processors. This comparison ensures businesses receive competitive rates and terms that best suit their unique needs.

Turnkey Processing Rating

A
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Pros and Cons of Turnkey Processing

Pros

Diverse payment solutions
Customizable POS systems
Transparent pricing
Flexible contract terms
Strong industry reputation

Cons

Potential termination fees
Possible equipment leasing
Variable pricing structures
Unclear contract terms
Potential hidden fees

Contact Turnkey Processing

Contact & Customer Support
CEOSteven Martorelli
Headquarters546 S Broad St 3D, Meriden, CT 06450
Toll-Free Support(800) 722-3390
Local Office(203) 238-4636
Additional Support ChannelsOnline Contact Form
Websiteprocesswithturnkey.com