Unique Merchant Solutions Review

Unique Merchant Solutions Overview

Unique Merchant Solutions May Have Overcharged You

If you accepted credit cards through Unique Merchant Solutions or any other credit card processing company between 2017 and 2019, recent changes to the law may entitle you to refunds of certain debit card and credit card processing errors and overcharges. See this post to find out if your were among the businesses affected and to learn how you can get your money back.

Specializing in CBD Merchant Accounts

Launched in 2019, Unique Merchant Solutions is a merchant account provider that serves both standard and high-risk businesses. The company appears to be a subsidiary or DBA of Quantum Merchant Services, but we are unable to verify the connection between the two entities at this time. It also resells Clover point of sale products. Unique Merchant Solutions is one of only a small number of U.S.-based companies that actively advertises its ability to offer CBD and hemp merchant accounts.

Unique Merchant Solutions Location and Ownership

Unique Merchant Solutions is headquartered at 8251 NW 8th St, Miami, Florida 33126, and does not list its acquiring bank. Yesenia Medrano is the registered agent for Unique Merchant Solutions.

Unique Merchant Solutions Review Table of Contents

  • Costs & Contract: Unique Merchant Solutions appears to offer variable contract terms depending on each merchant’s business type, size, and processing history.
  • Complaints & Service: Unique Merchant Solutions has received fewer than 10 public complaints.
  • BBB Rating: Unique Merchant Solutions currently does not have a profile with the Better Business Bureau.
  • Sales & Marketing: Unique Merchant Solutions does not appear to hire independent sales agents and has not received any complaints about its sales practices.
  • Rates & Fees: How Merchants Got The Best Rates With Unique Merchant Solutions
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Products & Services Offered

Types of Businesses Served

  • Retail
  • MOTO
  • Mobile
  • Restaurant
  • CBD

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Unique Merchant Solutions Rates, Fees, and Costs

Key Points

Swiped Rate 1.00% - 4.99%+
Keyed-In Rate 1.00% - 4.99%+
Early Termination Fee Undisclosed
PCI Compliance Fee Undisclosed
Equipment Lease Terms Undisclosed

Unique Merchant Solutions Contract Terms

There is no publicly available information about the standard Unique Merchant Solutions contract at this time. It is likely that the company customizes its pricing and terms according to each merchant’s business type, location, and processing history. The company’s wide range of preferred merchant types means that it could offer long-term equipment leases for certain merchants’ needs.

Quantum Merchant Services Contract Terms

Although we are unable to verify that Unique Merchant Solutions has a connection to Quantum Merchant Services, it is worth including Quantum’s standard pricing to give the most comprehensive coverage possible. According to the company’s merchant agreement, Quantum Merchant Services offers a standard contract of three years with a $445 early termination fee, a $99 annual fee, a monthly minimum fee of $25, and a $10 statement fee. These terms are slightly more expensive than industry averages, but there may be some room for negotiation depending on the agent setting up the account.

Higher Risk, Higher Fees

Companies that process payments for CBD vendors often charge higher rates due to the elevated risk of chargebacks in the CBD sector. CBD merchants who work with Unique Merchant Solutions should therefore expect to pay higher per-transaction rates compared to standard-risk merchants. There is also a chance that Unique Merchant Solutions may require a cash reserve in order to shield itself from chargeback losses.

No Red Flags

The total absence of complaints about the company’s contract terms merits an “A” in this category, but it should be noted that we are assigning this grade without any verified knowledge of specific pricing. It is difficult to assess at this time whether Unique Merchant Solutions’ contract terms are competitive with the cheapest merchant accounts.

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Response from Unique Merchant Solutions

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Unique Merchant Solutions Complaints & Customer Reviews

Key Points

Total Online Complaints <10
Live Customer Support No
Most Common Complaint N/A

No Public Complaints

We are currently unable to locate any Unique Merchant Solutions complaints that accuse the company of being a ripoff or a scam. In fact, the credit card processor is showing only positive reviews across various consumer protection websites. This seems to indicate that Unique Merchant Solutions employs a proactive and available customer support team.

Unique Merchant Solutions Lawsuits

We have not found any outstanding class-action lawsuits or FTC complaints filed against Unique Merchant Solutions. Dissatisfied merchants who wish to pursue a non-litigious course of action against the company should consider reporting it to the relevant supervisory organizations.

Unique Merchant Solutions Customer Support Options

The Unique Merchant Solutions website provides a customer support email address but does not list a dedicated customer support number. We will award Unique Merchant Solutions an “A” rating in this category, but the company’s current customer support options do not qualify it as a top-rated customer service processor.

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Response from Unique Merchant Solutions

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Unique Merchant Solutions BBB Rating Summary

No Profile Available

The Better Business Bureau does not maintain a profile for Unique Merchant Solutions at this time. We therefore will not factor a BBB rating into this review.

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Response from Unique Merchant Solutions

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Truth In Marketing & Advertising

Key Points

Employs Independent Resellers No
Advertises Deceptive Rates No
Discloses All Important Terms No

Inside Sales Team

Unique Merchant Solutions appears to rely entirely on its in-house staff to market its services. There is no evidence at this time indicating that the company employs independent sales agents, and we are unable to locate any Unique Merchant Solutions complaints that report unethical behavior by the company’s sales staff.

No Misleading Quotes

Unique Merchant Solutions does not appear to engage in any deceptive advertising strategies in its official materials. If you suspect that Unique Merchant Solutions is charging you undisclosed fees, we recommend seeking a third-party statement audit to eliminate hidden charges.

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Response from Unique Merchant Solutions

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Unique Merchant Solutions Logo

Our Opinion of Unique Merchant Solutions

A Reliable Option for Most Merchants

According to all available information, Unique Merchant Solutions rates as a dependable merchant services provider. There is not a lot of specific information available about the company’s sales tactics or contract terms at this time, but its clean complaint record is a positive sign. Even when dealing with companies that rate highly by our standards, we urge merchants to thoroughly examine the terms of any contract they are given and to compare its pricing to top-rated merchant account providers.

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Thank you for reading my review. I hope that it has helped you with your research.

Why I'm Qualified to Write About Credit Card Processing and Merchant Account Services

I'm a former credit card processing sales director who left the industry because I didn't like how it takes advantage of small business owners. It feeds like a leech on businesses and thrives by imposing fees that are nearly impossible to comprehend. Seeing a need for change, I left and built this website help business owners better understand the industry, research merchant services providers, and get refunds of excessive merchant account fees. My experience of working "behind the curtain" in the industry, and using that knowledge for good, has resulted in millions of dollars returned to hard-working small business owners as well as enterprise-level companies.

From the time that I starting working in the merchant services industry to when I left to create this website, I've been on the pulse of payments for nearly 15 years. It didn't seem fair to keep this "insider" knowledge to myself. To lift the fog, I've reviewed hundreds of companies, read thousands of user reviews, and learned the pricing tricks of every provider. If you have questions about credit card processing, you can find the answers on this website.

How I Can Help You

I specialize in helping businesses get refunds of excessive fees and have recovered $1,567,184 this year alone! Submit a recent statement below to find out if you are getting overcharged. I'll take a look at it for free. If I find fees that can be refunded, hire me on contigency. I only get compensated if I put money back into your pocket.

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