UPDATE – 3/8/2018: Flint has been discontinued. If you are seeking a mobile alternative to Flint, we recommend contacting Fattmerchant (866-397-9826) or Host Merchant Services (888-727-4538) to inquire about their mobile processing options.
According to several sources, Flint Mobile is permanently discontinuing its services and is directing merchants to transition to Stripe if they wish to continue processing credit card transactions. Merchants who make the transition to Stripe will be subject to Stripe’s standard processing fees, which are more expensive than that which Flint was charging. Due to the nature of Flint’s extremely poor management of this situation and complete disregard for clear communication or transparency surrounding it, we feel compelled to caution merchants against continuing with Flint’s services until such time the company demonstrates stability and open dialogue regarding these circumstances.
In the continuing saga that has become Flint, the company announced in February 2016 that it now has more “runway” for Flint’s operations. What exactly is meant by this cryptic message is anyone’s guess as we have yet to receive a response to any of our queries; however, those who have taken the time to transition their Flint account to Stripe will be able to continue accepting payments into March and “hopefully beyond” according to the company. Flint claims that “thousands” have made the transition and that “All of you can continue to use your Flint app and your merchant portal without interruption.” Thanks Flint, I’m sure that all the users you’ve left in a lurch over the last couple weeks are elated to have your permission to use your app for an indefinite and likely finite time-frame.
Flint (flint.com) was a mobile payment processing service offered by Flint Mobile, a startup headquartered in Redwood City, California. Flint’s smartphone-based processing app places it in direct competition with popular services like Square and GoPayment, but there are a few significant differences between this service and its rivals. Most notably, Flint eschews a dongle or card reader in favor of enabling merchants to scan credit card numbers with the cameras built into their iPhones and Android smartphones. The payments are securely processed and are never stored in a merchant’s phone, and Flint advertises one- to two-day depositing of funds. Merchants can also key in a customer’s credit card number with no increase in fees.
Merchants who sign up for service through Flint may establish a merchant account with Flint or link their existing merchant accounts to the Flint app. Flint released App2App Connect, a simple way for app developers to add a “Take Payment” button to sales-oriented apps, in early 2015 and released support for Android tablets in April 2015. As one final note, Flint previously supported only Visa and MasterCard, but it is now able to accept American Express and Discover cards as well. Greg Goldfarb is the CEO and co-founder of Flint.