Integrated Card Service Review

This is a Terrible company i had several issues that they were not willing to resolve and gave me several issues. would not recommend this company to anyone

Very bad experience, I closed my account Return my credit card machine and they keep charging me over $130.00 a month I called customer service they said you have 3 accounts you didn’t close all three of them which I don’t know about it after I return the machine I thought everything thing will be closed, when I told him to close all my accounts that means he should close everything, now over a year they charge me over $2800.00 dollars without using the machine at least all the charges before I return the machine maybe it’s my fault after I return the machine they keep charging me.
I ask him at least return the money after I return the machine he said no, ok let me talk to supervisor he said no, you need to close the phone now that’s what he said, his name is Anthony Herrera. I don’t know who do I have to speak.

The worst hidden fee’s and customer service I have ever experienced in my 25 years as a business retail owner. Refused to release me from contract. Double charged me every month for over a year and will not finalize investigation into account. Will not allow me to discontinue even outside of 2 year contract and continues to charge me and deduct from business account even though we have not processed one card with them or their equipment in over a year.

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DO NOT USE MERCHANT ACCOUNT SOLUTIONS. This company is based out of Thousand Oak California they are a very dishonest company. The last 3 months they have been pulling payments out of my account and each month my payments have done up. I called to cancel it and they said i couldn’t because of a contract i had with them i asked them if they could mail me a copy of the contract its been a month now and i haven’t received anything except more payments getting pulled out of my account. I talked to Anthony, Courtney, and Bryne who were not helpful at all. So now i’m dealing with charges for a service i don’t use.

I got in to Merchant account solutions for a card reader. before we process my application I ask the guy if I want to cancelled my account is there any fees he said no that was less then 2 days before my application was process so I called them in the 3day to cancelled they said yes no problem with fees unfortunately my business wasn’t I accepted I close my business. the next month I see they charged 35.00 two time I wasn’t checking my account when I told them to cancelled the account with them, in April there was a charged of 35.00 again I call my bank account to cancelled the pending so they did, in five days they send me to collection, they charging me 60.00 when is 35.00, I talked to a man whom is charged cancellation he was rude and unfair he told me to cancelled I have to pay 545.00 for termination I told I close my business I’m not using the card reader it’s new and haven’t used it,he said he well give one until next year March my account it will be close,I’m paying something to that I don’t even use.

This is very worst credit card company and I will not recommend anyone to do business with. First, I signed up with this company because the salesman provide very good deal for credit card service such as monthly fees, rates, terminal set up, etc. But actually I was charged more that what suppose to be, I got stuck with 2 years agreement if I want to cancel. I closed my business due to loss since January 2014 I called customer service then was transferred to several operator before I was told that I have to pay penalty and they advise me to keep the account until October 2014 to cancel. October 2014 I called to close my account and I was happy because I trust the matter was resolved but actually nothing happen. I called again in November when I received bank statement showing monthly charge continue posting to my account. Again, I was told that she will take care of closing the account and refund the charge. That was wrong when nothing happen again: bank account is still being charged for monthly service, account still not cancel. I called again in December 2014, January 2015 and today February 12, 2015, Each time I keep getting a promise to close account and refund the fee but nothing happen. The company knows that my terminal was pulled out of service since January 2014 but why they don’t want to close the account per customer’s request??? This company is not honest to its customers why we trust them?? DON’T DO BUSINESS WITH ICS (Integrated Card Service)

Dealing with ics was a nightmare for me as well. The agent made false promises about the low fees. He said there would be no hidden for yearly fees. After I got tired of them charging excessive fees, I went to my bank and put a stop payment on the account. They duped my bank by using a different id code and took out an additional $250.00. I called ics to complain and they keep talking about a mysterious contract that I had signed with them and the $250.00 was for early termination. I never saw or signed a contract. I had to close out my bank account to make sure that they couldn’t steal anymore of my money. This company is lies, trickery and thieves. I don’t understand how a business like this can still operate. Where is the accountability?

This is a worst company I ever met! They are liar!
I found them online year ago, I called a agent, the name is Colt, he said there was no contract, then I started use their service, after 1 year I found I have three years contract! I didn’t sign anything , I didn’t know I have contract! I asked them to show me the document to me, they show me one and the signature line was a IP address! It wasn’t my signature ! I don’t know who filled this form for me !
I want to cancel my account but they said they will charge me $350 cancelation fee! Is there anything I can believe ?!
Who can help me? This company shouldn’t exist ! Is here any lawyer can help me?

People don’t take these reviews lightly. This is not only the worst credit card processor ive ever dealt with but company period. They have this salesman “Byron” that has all the answers until he gets you hooked up. Then he forgets everything.I ran a credit a credit card through his company for 4000.00. They took the 4000.00 out of my customers account, one problem they forgot to put the in mine. So I call trying to explain this. Oh you gave us your wrong bank acc. # . Come on I say its the same one you been charging ever month. Oh you went over your limit he says. Well why did you take it out of my customers account then. They Finally put the money back in my customers acc. after many phone calls. They still charge my acc. 62.90 every month even though I have ran another card since that day almost a year ago. I AM going to see if I have any legal action. People stay away from this company…or you will be sorry!!!! Owner Affordable Truck Repair Inc.

this is the worst company possible they cost me thousands of dollars and took money out of my bank account and over drew me many times causing over draft costs of thousands, plus the scam what they told me was a lie.
this is a boiler room company with about 3 persons working it on the phones that steal everything and lie as much as they can. I had to close my bank account and close my company from the bank to stop them from taking fees and fees and fees that i was not told would happen and had no control over my own account. I plan to sue them if they give me one more peep of trouble. this company is dishonest and thieves at most. Get a square do not go here,