Meramak Business Solutions Reviews & Complaints

Meramak Business Solutions Logo
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Overview

In this review of Meramak Business Solutions, we provide a comprehensive overview of the company's merchant account services. We will discuss the services offered, including EMV card readers, mobile solutions, POS systems, ATMs, e-commerce payments, and gift and loyalty programs. We will also examine customer reviews to identify common trends and potential concerns. Additionally, we will cover Meramak's pricing structure, contract terms, and the specific services included. By the end of this article, you will have a clear understanding of whether Meramak Business Solutions meets your payment processing needs.

About Meramak Business Solutions

Meramak Business Solutions is a merchant account provider serving small businesses nationwide. There is some evidence that Meramak Business Solutions was a reseller of iPayment contracts, but a company representative has informed us that the company terminated its relationship with iPayment prior to its acquisition by Paysafe. The representative also stated that Meramak refunded thousands of dollars to merchants who were charged excessive fees by iPayment, but he did not provide the identity of the company's current processor.

Meramak Business Solutions Payment Processing

Meramak Business Solutions processes all major debit and credit cards for most business types. Their services include EMV card readers and swipers, mobile solutions, POS systems, ATMs, e-commerce payments, and gift and loyalty programs. According to the company's website, Meramak Business Solutions focuses on offering merchants zero-fee processing. This means that merchants will not be charged swiped or keyed-in transaction fees. However, merchants should be aware of the specifics of this pricing plan to determine if they fit their business.

Meramak Business Solutions' POS Systems

Meramak Business Solutions provides its clients with advanced POS systems that streamline the checkout process. In addition to processing transactions, these systems can assist businesses with inventory management, sales tracking, and other retail operations.

Online Payment Gateway by Meramak Business Solutions

For businesses operating online, Meramak Business Solutions offers a robust online payment gateway. This service enables e-commerce merchants to process credit card transactions securely and swiftly, enhancing the overall online shopping experience.

Mobile Payment Processing of Meramak Business Solutions

Meramak Business Solutions caters to on-the-go businesses by offering mobile payment processing solutions. Their mobile card readers connect to smartphones or tablets, enabling businesses to process credit card transactions anytime, anywhere.

Security Measures Undertaken by Meramak Business Solutions

Security is a high priority for Meramak Business Solutions. The company adopts strict security protocols and uses advanced encryption technologies to safeguard sensitive cardholder data, ensuring that all transactions are processed securely.

Unrelated to Maramak of California

It is worth noting that the Meramak Business Solutions logo could potentially be confused with Meramak of California in search results, but these 2 companies are unaffiliated. Meramak of California is owned by Mark Lapotaire and is not related to Meramak Bankcard.

Meramak Bankcard Customer Reviews

Here's What Their Clients Say

Customer Reviews Summary
Total Online Complaints <10
Live Customer Support Yes
Most Common Complaint N/A
Recent Lawsuits No

Low Complaint Total

We’ve only been able to locate very few negative Meramak Business Solutions reviews, and none of them accuse the company of being a ripoff or a scam. This low complaint total is surprising, especially considering Meramak’s previous involvement in selling iPayment contracts. While it’s possible that complaints about Meramak Business Solutions are being directed to the online profiles of its current payment processor, there’s no evidence to support this. Nonetheless, the company has managed to maintain an impressively low overall complaint count. This could be attributed to the capable and responsive customer service offered by Meramak Business Solutions. If you have your own review of Meramak Business Solutions to share, please feel free to do so in the comments below.

Meramak Business Solutions Lawsuits and Fines

We have not found any outstanding class-action lawsuits or FTC complaints filed against Meramak Business Solutions. Dissatisfied clients seeking non-litigious resolution should consider reporting their concerns to the relevant supervisory organizations.

Meramak Business Solutions Customer Support Options

The company provides a general phone line and a contact form on its website. However, these channels alone are not sufficient to qualify Meramak Business Solutions as a top-rated merchant account provider for customer service.

Meramak Business Solutions Customer Service Number

  • (800) 597-3140 – Toll-Free Customer Support

Other Support Options

Meramak Bankcard Online Ratings

Here's How They Rate Online

Online Ratings Summary
BBB Reports 0

Clean Complaint Record

Meramak Business Solutions currently has an “A+” rating with the Better Business Bureau and has been BBB-accredited since 2010. The company has received 0 complaints or informal reviews in the past three years.

An “A” Performance

Given its clean complaint record, we agree with the BBB’s rating at this time. Business owners should note, however, that there are reasons to be skeptical of BBB ratings.

Meramak Bankcard Fees, Rates & Costs

A Closer Look at The Contract

Cost & Fees Summary
Cancellation Penalties Yes
Monthly & Annual Fees Yes
Processing Rates Unclear
Equipment Leasing Yes

Original Contract Terms

Previously, Meramak Business Solutions used a tiered pricing system. As per the iPayment contract, their standard agreement included a three-year term through iPayment with an early termination fee of $250-$350, an unspecified annual PCI Compliance fee, annual fees ranging from $49.95 (retail) to $99.95 (non-retail), a $10 monthly statement fee, a $25 monthly minimum fee, a varying iAccess fee of $14.95-$30, a $25 chargeback fee per incident, among other charges. A company representative has noted that Meramak no longer offers iPayment contracts and has transitioned to a zero-fee processing approach, though details on other current pricing models remain undisclosed.

Virtual Terminal and Payment Gateway Pricing

Meramak Business Solutions provides virtual terminal and payment gateway services, but specific pricing for these offerings is not listed on their website. It’s probable that additional fees like gateway fees, technical support fees, and batch fees are applicable to these e-commerce services.

No Contract Complaints

Currently, there are no significant online reviews that criticize Meramak Business Solutions’ rates, suggesting an improvement in their contract terms compared to the previous iPayment agreements. This change may position Meramak’s current pricing in line with or better than low-cost merchant account providers. If you have specific insights into the latest Meramak Business Solutions contracts, sharing them in the comments would be valuable.

We recommend business owners also explore our compilation of the best merchant accounts.

Meramak Bankcard Employee Reviews & Sales Tacitcs

Should You Work For Them?

Jobs & Marketing Summary
Uses Independent Resellers Yes
Telemarketing Possible
Misleading Marketing No
Discloses All Important Terms No

No Sales Complaints

Meramak Business Solutions appears to primarily market its services through the use of ISOs and independent sales agents. This hiring strategy usually results in elevated complaint rates for the companies that use it, but we are currently unable to locate any Meramak Business Solutions reviews that mention unethical conduct by the company’s sales team.

This compares favorably to our list of best credit card processors.

No Deceptive Quotes

Additionally, the Meramak Business Solutions website does not list deceptive rates or make unsubstantiated claims. We are therefore assigning the company an “A” rating in this category for the time being. If you suspect, however, that Meramak Business Solutions is overcharging you, you can double-check your monthly bill with a third-party statement audit.

Our Meramak Bankcard Review Summary

Our Final Thoughts

Despite its past affiliation with iPayment, Meramak Business Solutions stands out as a reliable credit card processing provider according to our standards. The company has only one complaint outside of the BBB, a noteworthy statistic considering its industry-standard hiring practices and potentially expensive contract terms. This low complaint rate leaves room for further clarification to understand the cause of this disparity. Even when working with highly rated providers, business owners should meticulously review all contract terms and compare their quotes with those offered by top-rated credit card processors.

Location & Ownership

Established in 1992, the company’s corporate address is located at 360 Central Ave, Suite 800, St. Petersburg, Florida 33701. Previously, we recorded Meramak Inc. as a registered ISO/MSP for First National Bank of Omaha, Omaha, Nebraska, and Wells Fargo Bank, N.A. of Walnut Creek, California, though its website currently only lists “Several Financial Partners And Processors”. Richard Ward is listed as the president and CEO of Meramak Business Solutions.

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Which is Most Important for You?

If you had to pick one, which quality would you say will be the most important with your next credit card processor? Tap or click your selection to register your vote:

  1. Low Transaction Fees
  2. No Monthly Fees
  3. No Contract
  4. Reliable Customer Support
  5. Quick Signup

Testimonials & Complaints

How Did Meramak Bankcard Treat You?

2 User Reviews

  • Michael Trading

    I have account with Meramak for 6 or 7 years,
    In Feb. 2013 We changed the Company name got new tax ID#, so we opened new acct with them, Mark Lapotaire ( with Meramak) Supposed to CLOSED the OLD Acct. But He didn’t , He Debited My bank acct. for the fees every month until December 2013 when He finally Canceled the Old Acct, & Stopped debited my checking acct. In that period he withdraw Hundreds of dollars Fee for the acct. that suppose to Closed, Called and Email to them every month, They promised to refund the Fees, AS of Today (02-05-2014) We haven’t recd any refund, We end up Canceled the New Acct that Opened in 02-2013 in Dec. 2013, As of today, that acct. still open,
    DO not do business with Meramak,

    • Lucy

      Reply to Michael Trading: Just an FYI: That comment should not be under Meramak Bankcard. Mark Lapotaire is not affiliated with Meramak Bankcard. We are a NJ based company. Mark Lapotaire is Meramak of California; totally different company.

      (Mark Lapotaire) Meramak of California:
      website: http://www.meramak.com

      Meramak Bankcard:
      website: http://www.meracard.com
      BBB rating:

      I apologize for your unfortunate experience. We at Meramak Bankcard value our customers give us a call if you are still in search of a merchant services provider.

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