How Reliable Is Nationwide Merchant Solutions For Your Business?

Founded in 2006, Nationwide Merchant Solutions is a merchant account provider that serves most standard-risk business types within the U.S. The company should not be confused with Nationwide Payment Solutions, an unrelated Maine-based payment processor. Nationwide Merchant Solutions is a reseller of First Data (now Fiserv) and Elavon products and services.

Payment Processing

Nationwide Merchant Solutions facilitates the processing of all major debit and credit cards for a wide range of businesses. Their service offerings include EMV card readers and swipers, POS solutions, mobile payments, ACH processing, gift and loyalty programs, Level 3 processing, and virtual terminals and payment gateways. They also collaborate with various POS partners such as Aldelo, Aloga, Clover, Micros, PAX S300, Petroleum System, Squirrel, and Talech.

POS Systems

Nationwide Merchant Solutions provides Point of Sale (POS) systems suited for various business needs. These systems help manage in-person transactions, inventory, staff, and sales data.

Credit Card Terminals

The company offers a range of credit card terminals capable of accepting multiple payment types, including chip, swipe, and contactless.

E-Commerce Payment Processing

For businesses operating online, Nationwide Merchant Solutions provides tools and integrations for secure payment processing on websites and online stores.

Mobile Payment Solutions

Nationwide offers mobile payment solutions that enable businesses to process transactions using tablets or smartphones. This is particularly useful for events, pop-up stalls, or service-based businesses operating outside traditional storefronts.

Check Processing Services

In addition to card transactions, Nationwide also provides check processing services. This allows businesses to electronically accept and process checks, reducing fraud risk and streamlining the deposit process.

Loyalty and Gift Card Programs

To support customer engagement and retention, Nationwide Merchant Solutions offers customizable loyalty and gift card programs. These programs are designed to fit specific business needs, helping to drive repeat sales and enhance brand loyalty.

Minimal Complaints Found

Currently, we’ve only located one negative Nationwide Merchant Solutions review, and there’s no evidence suggesting any fraudulent activity or scam behavior by the company. Although one complaint mentions issues related to fund holds, Nationwide Merchant Solutions maintains a commendably clean complaint record, especially considering its decade-long presence in the industry. It’s noteworthy that confusion with a similarly named company, Nationwide Payment Solutions, hasn’t significantly impacted Nationwide Merchant Solutions’ reputation. If you have your own experience with Nationwide Merchant Solutions, feel free to share it in the comments below.

Nationwide Merchant Solutions Legal Standing and Penalties

There are no ongoing class-action lawsuits or FTC complaints against Nationwide Merchant Solutions. Customers seeking recourse against the company can consider reporting their concerns to relevant regulatory bodies.

Nationwide Merchant Solutions Customer Support Channels

While the company’s website lacks dedicated contact information for customer support, it does provide general email and phone contacts. Despite the absence of publicly available support lines, Nationwide Merchant Solutions seems effective in handling complaints internally before they escalate to public forums. Its approach to customer service aligns with that of top payment processors in the industry.