Payswipe Reviews & Complaints

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Overcharges Reported

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In this review of PaySwipe, we will provide a detailed overview of the company's payment processing solutions, including credit card processing, point-of-sale systems, and e-commerce services. We will discuss the pricing structure, contract terms, and customer feedback to give you a clear understanding of what PaySwipe offers. Additionally, we will examine the transparency of their fees, the quality of their customer support, and the overall satisfaction levels reported by their clients. By the end of this article, you will have a comprehensive understanding of whether PaySwipe meets your business's payment processing needs.

About Payswipe

Founded in 2004, Payswipe is a merchant account provider that serves most standard business types. The company distinguishes itself from its competitors by openly advertising that it can process payments for CBD and hemp vendors through its “SYMPLEhemp” solution.

Payswipe Payment Processing

Payswipe processes all major debit and credit cards for most business types. Their services include EMV card readers and swipers, POS solutions, mobile payments, business loans, e-commerce solutions, NFC payments, ACH payments, and loyalty and rewards programs.

Overcharges Reported

Getting the lowest costs with Payswipe?
Probably not.
>>> See what we are finding <<<

Payswipe Customer Reviews

Here's What Their Clients Say

Customer Reviews Summary
Total Online Complaints <10
Live Customer Support No
Most Common Complaint N/A
Recent Lawsuits No

Clean Complaint Record

At present, we cannot locate any Payswipe reviews, and there’s no indication to suggest that the company is involved in any scams or ripoffs. This impeccable complaint record is commendable for a company that has been in operation since 2004. It’s particularly noteworthy in the high-risk space, where processors often accumulate complaints regarding fund holds or account cancellations. If you have your own Payswipe review to share, please feel free to do so in the comments below.

Payswipe Lawsuits and Fines

As of now, there are no outstanding class-action lawsuits or FTC complaints filed against Payswipe. Dissatisfied clients looking to take non-litigious action against the company should consider reporting it to the relevant supervisory organizations.

Payswipe Customer Support Options

While Payswipe doesn’t provide dedicated support contact information on its website, it does offer a general contact number and email address. However, this falls short of our expectations for top-rated payment processors offering exceptional customer service.

Payswipe Customer Service Number

  • (800) 407-7803 – Toll-Free Support

Other Support Options

Overcharges Reported

Getting the lowest costs with Payswipe?
Probably not.
>>> See what we are finding <<<

Payswipe Online Ratings

Here's How They Rate Online

No Profile Available

The Better Business Bureau does not maintain a profile for Payswipe at this time. We therefore will not factor a BBB rating into this review.

Payswipe Fees, Rates & Costs

A Closer Look at The Contract

Cost & Fees Summary
Cancellation Penalties Possible
Monthly & Annual Fees Yes
Processing Rates 1.00% - 4.99%+
Equipment Leasing Likely

Payswipe Contract Terms

Detailed information about Payswipe’s rates and contract terms is not readily available to the public. It’s possible that Payswipe’s pricing and fees might differ between merchants. Common industry practices suggest that businesses, particularly standard-risk ones, might incur monthly minimum fees, PCI compliance fees, and early termination fees with their agreements.

Virtual Terminal and Payment Gateway Pricing

Payswipe, in partnership with City Hive, offers various plans for virtual terminal and payment gateway services. These include the Starter, Growth, Professional, and Enterprise plans. All plans are month-to-month with no long-term contract requirements.

The Starter plan, targeting businesses with up to 1,000 customers, costs $49 monthly with a 2.50% transaction fee. The Growth plan, for up to 2,500 customers, is priced at $99 per month, also with a 2.50% transaction fee. The Professional plan, catering to businesses with as many as 5,000 customers, is available for $149 monthly at a 2.40% transaction fee rate. Finally, the Enterprise plan, designed for businesses with up to 10,000 customers, costs $249 monthly with a transaction fee of 2.30%.

High-Risk, High Fees

In the CBD industry, which is considered high-risk, payment processors like Payswipe may impose higher rates, mandate six-month rolling reserves, and set strict chargeback limits. CBD and hemp businesses partnering with Payswipe might face more stringent pricing and contractual conditions compared to standard-risk businesses.

No Red Flags

Currently, there are no widespread complaints about Payswipe’s contract terms, indicating a general satisfaction among its users. However, CBD and hemp businesses should be aware that Payswipe’s pricing may not be as competitive as the most affordable merchant accounts. Readers with insights into Payswipe’s standard agreement are encouraged to share their experiences in the comments section.

We also recommend checking out our selection of the top merchant account providers.

Overcharges Reported

Getting the lowest costs with Payswipe?
Probably not.
>>> See what we are finding <<<

Payswipe Employee Reviews & Sales Tacitcs

Should You Work For Them?

Jobs & Marketing Summary
Uses Independent Resellers No
Telemarketing No
Misleading Marketing No
Discloses All Important Terms No

In-House Sales Team

Payswipe appears to market itself primarily through web advertising and referrals. There is no evidence that the company hires independent sales agents, and we have seen no Payswipe reviews that mention deceptive sales conduct or misleading rate quotes.

This compares favorably to our list of best credit card processors.

Limited Disclosure

The Payswipe website does not list any misleading rate quotes or unrealistic guarantees. For now, we don’t see any reason to warn businesses against Payswipe. However, if you believe that the company has misrepresented itself to you, you can double-check your monthly bill with a third-party statement audit.

Overcharges Reported

Getting the lowest costs with Payswipe?
Probably not.
>>> See what we are finding <<<

Our Payswipe Review Summary

Our Final Thoughts

Payswipe currently rates as a solid credit card processing option for CBD merchants. The company’s clear willingness to serve hemp and CBD vendors indicates that it has strong banking partnerships for handling these transactions. However, our rating may change as more feedback is received about the company’s performance. Businesses should carefully review Payswipe’s terms and compare them to other providers specializing in CBD processing to ensure they’re getting the best possible rates and service for their specific needs.

Location & Ownership

Payswipe is a registered MSP/ISO of Elavon, Inc. Georgia, and is headquartered at 30 Hempstead Ave, Suite 154J Rockville Centre, NY 11570. Gil Abir is the CEO of Payswipe.

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Overcharges Reported

Getting the lowest costs with Payswipe?
Probably not.
>>> See what we are finding <<<

Testimonials & Complaints

How Did Payswipe Treat You?

Overcharges Reported

Getting the lowest costs with Payswipe?
Probably not.
>>> See what we are finding <<<

1 User Reviews

  • Giovanni Sheila

    Payswipe has been an absolute game-changer for my business! As a small business owner, managing payments used to be a hassle, but not anymore. Their user-friendly platform and seamless integration with our existing systems have made transactions a breeze.

    From the start, Payswipe’s exceptional customer support team has been there to guide us every step of the way. They truly understand our needs and offer tailored solutions that fit perfectly. With their secure payment processing, I feel confident that my customers’ data is protected, which is paramount in today’s business landscape.

    Thanks to Payswipe, we’ve experienced a noticeable increase in customer satisfaction and loyalty. The efficiency and reliability of their service have allowed us to focus more on growing our business and less on payment-related headaches. I can’t recommend Payswipe enough to fellow entrepreneurs looking to streamline their payment processes. It’s been a pleasure doing business with them!

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Overcharges Reported

Getting the lowest costs with Payswipe?
Probably not.
>>> See what we are finding <<<