What You Should Know About PaySwipe’s Pricing & Contracts

We take our role in providing guidance and education regarding the card payment industry very seriously. At our own expense, we have vigorously defended our right to continue expose unethical and predatory practices in the industry, successfully defeating every attempt to silence us. However, fending off frivolous lawsuits is costly. To sustain these efforts, one of the ways we generate revenue is through affiliate partnerships with ethical providers. This means that some of our outgoing links connect business owners to trustworthy, low-cost payment processors, which is what most of our readers seek. We see this revenue channel as a win-win-win for everyone involved. Business owners find good processors, processors get good clients, and we are able to continue to provide a valuable service to the small business community. We also recommend and link to many services that do not compensate us. Our priority is to guide you to the best solutions for your needs, regardless of potential revenue. If you have questions, please feel free to contact us.

All mentions of rate and fee costs are estimations based on publicly available information and client feedback. Actual costs may vary based on a variety of factors unique to your business.

Payswipe

Rating
A
5/5
full starfull starfull starfull starfull star

Pros and Cons of Payswipe

Pros

Diverse payment solutions
Mobile payment options
ACH payment processing
E-commerce integration
Business loan offerings

Cons

Potential high-risk fees
Possible cancellation fees
Unclear contract terms
Potential equipment leasing
Possible rolling reserves

Overview

In this review of PaySwipe, we take a closer look at the company’s payment processing solutions, including credit card processing, point-of-sale systems, and e-commerce services. We examine their pricing, contract terms, and customer feedback to give you a clear picture of what the company provides. The review also evaluates fee transparency, the quality of customer support, and overall merchant satisfaction. By the end, you will know whether PaySwipe is the right fit for your business’s payment processing needs.

About Payswipe

Screen Capture of Payswipe Homepage
Payswipe Homepage

Founded in 2004, Payswipe is a merchant account provider that serves most standard business types. The company distinguishes itself from its competitors by openly advertising that it can process payments for CBD and hemp vendors through its “SYMPLEhemp” solution.

Products & Merchant Services

Payment Processing

Payswipe processes all major debit and credit cards for most business types.

EMV Card Readers and Swipers

For businesses requiring physical transaction equipment, Payswipe offers EMV card readers and swipers. These devices are compatible with the latest security standards.

POS Solutions

The company also provides point-of-sale (POS) solutions tailored to meet the needs of different business environments. These systems integrate with other services, allowing for streamlined operations.

Mobile Payments

Mobile payment options are another offering from Payswipe. These solutions enable businesses to accept payments on the go, for businesses operating outside of traditional storefronts.

Business Loans

In addition to payment processing, Payswipe offers business loans. These financial services are designed to support business growth and help companies manage cash flow challenges.

e-Commerce Solutions

For those engaged in online retail, Payswipe provides e-commerce solutions. These tools facilitate secure online transactions.

NFC Payments

Payswipe also supports NFC payments, allowing for contactless transactions.

ACH Payments

ACH payments are another service offered by Payswipe. These payments allow businesses to process electronic transfers directly from bank accounts, providing an alternative to card-based transactions.

Loyalty and Rewards Programs

Payswipe offers loyalty and rewards programs. These programs are designed to help businesses retain customers and encourage repeat business.

Customer Reviews & Sentiment

Clean Complaint Record

At present, we cannot locate any Payswipe reviews, and there’s no indication to suggest that the company is involved in any scams or ripoffs. This impeccable complaint record is commendable for a company that has been in operation since 2004. It’s particularly noteworthy in the high-risk space, where processors often accumulate complaints regarding fund holds or account cancellations. If you have your own Payswipe review to share, please feel free to do so in the comments below.

Payswipe Lawsuits and Fines

As of now, there are no outstanding class-action lawsuits or FTC complaints filed against Payswipe. Dissatisfied clients looking to take non-litigious action against the company should consider reporting it to the relevant supervisory organizations.

Payswipe Customer Support Options

While Payswipe doesn’t provide dedicated support contact information on its website, it does offer a general contact number and email address. However, this falls short of our expectations for top-rated payment processors offering exceptional customer service.

Industry Scores & User Ratings

Online Ratings Summary
PaymentPop5
BBB RatingN/A

PaymentPop Rating for Payswipe

Negative Feedback

There are no negative reviews published about Payswipe on the PaymentPop website.

Positive Feedback

Payswipe has been a reliable partner for our growing business. From the beginning, their team was responsive and walked us through every step. Our payments are processed smoothly, and their virtual terminal makes handling remote orders much easier. It’s been a dependable setup with no hassle.

No BBB Profile Available

The Better Business Bureau does not maintain a profile for Payswipe at this time. We therefore will not factor a BBB rating into this review.

Processing Rates & Fees

Payswipe Contract Terms

Detailed information about Payswipe’s rates and contract terms is not readily available to the public. It’s possible that Payswipe’s pricing and fees might differ between merchants. Common industry practices suggest that businesses, particularly standard-risk ones, might incur monthly minimum fees, PCI compliance fees, and early termination fees with their agreements.

Virtual Terminal and Payment Gateway Pricing

Payswipe, in partnership with City Hive, offers various plans for virtual terminal and payment gateway services. These include the Starter, Growth, Professional, and Enterprise plans. All plans are month-to-month with no long-term contract requirements.

The Starter plan, targeting businesses with up to 1,000 customers, costs $49 monthly with a 2.50% transaction fee. The Growth plan, for up to 2,500 customers, is priced at $99 per month, also with a 2.50% transaction fee. The Professional plan, catering to businesses with as many as 5,000 customers, is available for $149 monthly at a 2.40% transaction fee rate. Finally, the Enterprise plan, designed for businesses with up to 10,000 customers, costs $249 monthly with a transaction fee of 2.30%.

High-Risk, High Fees

In the CBD industry, which is considered high-risk, payment processors like Payswipe may impose higher rates, mandate six-month rolling reserves, and set strict chargeback limits. CBD and hemp businesses partnering with Payswipe might face more stringent pricing and contractual conditions compared to standard-risk businesses.

No Red Flags

Currently, there are no widespread complaints about Payswipe’s contract terms, indicating a general satisfaction among its users. However, CBD and hemp businesses should be aware that Payswipe’s pricing may not be as competitive as the most affordable merchant accounts. Readers with insights into Payswipe’s standard agreement are encouraged to share their experiences in the comments section.

We also recommend checking out our selection of the top merchant account providers.

Employee Reviews & Sales Practices

In-House Sales Team

Payswipe appears to market itself primarily through web advertising and referrals. There is no evidence that the company hires independent sales agents, and we have seen no Payswipe reviews that mention deceptive sales conduct or misleading rate quotes.

This compares favorably to our list of best credit card processors.

Limited Disclosure

The Payswipe website does not list any misleading rate quotes or unrealistic guarantees. For now, we don’t see any reason to warn businesses against Payswipe. However, if you believe that the company has misrepresented itself to you, you can double-check your monthly bill with a third-party statement audit.

Payswipe Competitors

Compare Payswipe to competitors that earned top marks.

Bottom Line

Payswipe currently rates as a solid credit card processing option for CBD merchants. The company’s clear willingness to serve hemp and CBD vendors indicates that it has strong banking partnerships for handling these transactions. However, our rating may change as more feedback is received about the company’s performance. Businesses should carefully review Payswipe’s terms and compare them to other providers specializing in CBD processing to ensure they’re getting the best possible rates and service for their specific needs.

Read Actual User Reviews

All user reviews have been moved to our partner, PaymentPop.com

Contact Payswipe

Contact & Customer Support
CEOGil Abir
Headquarters30 Hempstead Ave, Suite 154J Rockville Centre, NY 11570
Toll-Free Support(800) 407-7803
Websitepayswipe.com