A UK-Based Elavon Reseller
Retail Merchant Services is a European ISO of Atlanta, Georgia-based merchant account provider Elavon. Founded in 2007, RMS claims to provide retail, mobile, and e-commerce payment processing to over 27,000 merchants in the UK and Ireland.
Retail Merchant Services Payment Processing
RMS offers payment processing on all major debit and credit cards for most types of businesses. For in-person payments, they offer Ingenico and Verifone card readers in portable, mobile, and countertop options, which include their EPOS terminal. For online payments, they offer e-commerce shops, their own payment gateway, and the ability to pay by email. They also offer integration with major digital wallets and 140+ currencies. They boast a product called SmartBridge for integrating different payment channels (such as online and in-person), and they offer a virtual terminal for payments over phone.
Retail Merchant Services Location & Ownership
RMS’s headquarters can be found at Matrix House, North Fourth St, Milton Keynes, MK9 1NJ. Kevin O’Keefe is listed as the CEO of Retail Merchant Services. On February 28, 2017, it was announced that Retail Merchant Services had been acquired by capital market company TCV.
Retail Merchant Services Review Table of Contents
- Costs & Contract: Retail Merchant Services appears to offer a three-year contract with an early termination fee of £180.
- Complaints & Service: Retail Merchant Services has received more than 185 public complaints.
- BBB Rating: Retail Merchant Services does not have a profile with the Better Business Bureau.
- Sales & Marketing: Retail Merchant Services hires independent sales representatives and has received a high number of complaints about its sales practices.