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Is Unique Merchant Solutions Worth Working With?

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Unique Merchant Solutions

Rating
A
5/5
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Note: Unique Merchant Solutions has changed its name to Unique Payment Tech. There may be more changes in addition to the name change, so we will be producing a new review for Unique Payment Tech soon.

Specializing in CBD Merchant Accounts

Launched in 2019, Unique Merchant Solutions (uniquemerchantsolutions.com) is a merchant account provider that serves both standard and high-risk businesses. The company appears to be a subsidiary or DBA of Quantum Merchant Services, but we are unable to verify the connection between the two entities at this time. It also resells Clover point-of-sale products. Unique Merchant Solutions is one of only a small number of U.S.-based companies that actively advertises its ability to offer CBD and hemp merchant accounts.

Customer Reviews & Sentiment

No Public Complaints

We are currently unable to locate any Unique Merchant Solutions reviews that accuse the company of being a ripoff or a scam. In fact, the credit card processor is showing only positive reviews across various consumer protection websites. This seems to indicate that Unique Merchant Solutions employs a proactive and available customer support team. If you have your own Unique Merchant Solutions review to make, please do so in the comments below.

Unique Merchant Solutions Lawsuits

We have not found any outstanding class-action lawsuits or FTC complaints filed against Unique Merchant Solutions. Dissatisfied merchants who wish to pursue a non-litigious course of action against the company should consider reporting it to the relevant supervisory organizations.

Unique Merchant Solutions Customer Service Options

The Unique Merchant Solutions website provides a customer support email address but does not list a dedicated customer support number. We will award Unique Merchant Solutions an “A” rating in this category, but the company’s current customer support options do not qualify it as a top-rated customer service processor.

Industry Scores & User Ratings

No Profile Available

The Better Business Bureau does not maintain a profile for Unique Merchant Solutions at this time. We therefore will not factor a BBB rating into this review.

Processing Rates & Fees

Unique Merchant Solutions Contract Terms

There is no publicly available information about the standard Unique Merchant Solutions contract at this time. It is likely that the company customizes its pricing and terms according to each merchant’s business type, location, and processing history. The company’s wide range of preferred merchant types means that it could offer long-term equipment leases for certain merchants’ needs.

Quantum Merchant Services Contract Terms

Although we are unable to verify that Unique Merchant Solutions has a connection to Quantum Merchant Services, it is worth including Quantum’s standard pricing to give the most comprehensive coverage possible. According to the company’s merchant agreement, Quantum Merchant Services offers a standard contract of three years with a $445 early termination fee, a $99 annual fee, a monthly minimum fee of $25, and a $10 statement fee. These terms are slightly more expensive than industry averages, but there may be some room for negotiation depending on the agent setting up the account.

Higher Risk, Higher Fees

Companies that process payments for CBD vendors often charge higher rates due to the elevated risk of chargebacks in the CBD sector. CBD merchants who work with Unique Merchant Solutions should therefore expect to pay higher per-transaction rates compared to standard-risk merchants. There is also a chance that Unique Merchant Solutions may require a cash reserve in order to shield itself from chargeback losses.

No Red Flags

The total absence of complaints about the company’s contract terms merits an “A” in this category, but it should be noted that we are assigning this grade without any verified knowledge of specific pricing. It is difficult to assess at this time whether Unique Merchant Solutions’ contract terms are competitive with the cheapest merchant accounts. Still, we also encourage merchants to check out our list of the providers of thebest merchant accounts.

Employee Reviews & Sales Practices

Inside Sales Team

Unique Merchant Solutions appears to rely entirely on its in-house staff to market its services. There is no evidence at this time indicating that the company employs independent sales agents, and we are unable to locate any Unique Merchant Solutions reviews that report unethical behavior by the company’s sales staff. This compares favorably to our list ofbest credit card processors.

No Misleading Quotes

Unique Merchant Solutions does not appear to engage in any deceptive advertising strategies in its official materials. If you suspect that Unique Merchant Solutions is charging you undisclosed fees, we recommend seeking a third-party statement audit to eliminate hidden charges.

Unique Merchant Solutions Competitors

Compare Unique Merchant Solutions to competitors that earned top marks.

Bottom Line

A Reliable Option for Most Merchants

According to all available information, Unique Merchant Solutions rates as a dependable merchant services provider. There is not a lot of specific information available about the company’s sales tactics or contract terms at this time, but its clean complaint record is a positive sign. Even when dealing with companies that rate highly by our standards, we urge merchants to thoroughly examine the terms of any contract they are given and to compare its pricing to top-rated merchant account providers.

Read Actual User Reviews

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