Note: As of September 2021, it appears this company is no longer active. Their website has been down for an extended time, no activity from the company was found online, and the Better Business Bureau has added a note saying the company is out of business. We will therefore no longer be updating this review.
A Subsidiary of The Federated Group
Founded in 2013, Volt Payments is a merchant account provider that is active in both the U.S. and Canada. Volt is a subsidiary of The Federated Group, a network of payment processing companies that includes Federated Payments, National Debit Card Network, MSI Canada, U.S. Bankcard Center, and Wholesale Merchant Services Canada. As of this update, the website for Volt Payments does not appear to be active. We speculate the company may no longer be in operation. We will therefore no longer be updating this review. It should be noted that
Headquartered in New York
Volt Payments is a registered ISO/MSP of Deutsche Bank AG, New York, and shares its headquarters with Federated Payments at 1 Huntington Quadrangle Suite 4C01, Melville, New York 11747. We have also come across the address 440 Laurier Ave West – Ste 200, Ottawa, Ontario, K1R 7X6, Canada, for the company. The Volt Payments website does not disclose the identities of its executive leadership team, but third-party resources list Jon Levitt, the CEO of Federated Payments, as the CEO of Volt. In addition, the only author to have posted on the site’s blog is Greg Slote, the vice president of marketing and corporate communications at Federated Payments. It therefore seems very likely that the two companies share at least some employees, offices, and resources.
Volt Payments Review Table of Contents
- Costs & Contract: Volt Payments appears to offer a three-year contract with an early termination fee of up to $395.
- Complaints & Service: Volt Payments has received more than 10 public complaints.
- BBB Rating: Volt Payments has no rating with the BBB and has received 0 complaints and 0 reviews in the past 3 years. The company was formerly accredited by the Better Business Bureau since 2016, but the BBB has removed their accreditation.
- Sales & Marketing: Volt Payments appears to hire independently contracted agents and has received a handful of complaints about its sales team.
- Rates & Fees: How Merchants Got The Best Rates With Volt Payments
Daniel Love
bad company.usbankcard was bad.then same sales rep promised things from volt.it just as bad as usbankcard.they were doing what first review said. keep taking money.stay out of my account.stay 100%away from these people
Rhoades Law Office
First they charged us fees that they said would be waived since we’re such a small office. This caused checks to bounce. Then charges started coming into our account that weren’t made to us. When we complained, they took more money out that was put in by mistake. Now we’re having to change our bank accounts to protect them from our (former) card processor. The money they took still hasn’t been returned. It’s “in review” for days.
Eli Khodja
If you are small business owner and got phone call from Volt Merchant Services and promised to save a lot of money on your merchants, than you are just about to get screwed. BIG TIME SCREWED. Philip Joy was our sales rep and he played it nice. He was all smiling and nice. The one big question was if there any hidden fees that we were not informed and he said no fees. After some researches we made on paperwork after he left we were finding more and more fees. Than we didn’t want to go along with them and got charged a “termination fee ‘ for an account that hasn’t been even opened yet. SO STAY AWAY! BIG LIES!
M cannon
Very high fees and they lie about their wholesale rates