Square’s Mobile App for Money Transfers
Square Cash also known as Cash App is a cash transfer service launched by Square in October 2013. Like Venmo, Square Cash allows individuals to send cash amounts or bitcoin to each other using a dedicated mobile phone application or via email from a linked debit card. It also enables businesses to get paid through the app for Square’s usual price of 2.75% per transaction paid by the recipient of the transaction.
Is Square Cash Holding Your Funds Right Now?
Thousands of users have had their payments frozen by Square Cash. If you’re one of them, then you might find these resources helpful:
- How to Contact Square
- Watch Out For These Square Cash App Customer Support Scams
- How to Make Your Payment Processor Release Your Money
Send Money to Your Friends for Free
The process for making payments is simple: download the company’s Square Cash app from the iTunes or Android app store, create an account, enter the amount you want to send or request, select a recipient or payer, and hit send. Square will send a message to the recipient’s email address immediately, notifying them of the payment, and the transaction will process within two days. All personal transfers through Square Cash are processed for free.
Related: Sick of Square Cash? Use one of our Best Mobile Apps for Sending Money instead.
Businesses Can Use It, Too
Square Cash’s solution for businesses requires merchants to set up a dedicated “cashtag,” which is a landing page where customers can enter their card details and pay the business directly. Cashtags are intended to be easily shared payment methods that would work best for the personal services industry, non-profits, and short-term fundraisers. Each payment accepted via a Square cashtag costs 2.75% of the payment amount to process, which is roughly on par with most mobile payment processing services.
Square Cash Review Table of Contents
- Costs & Contract: Square Cash is free for personal users and charges 2.75% per transaction for business users.
- Complaints & Service: Square Cash has received nearly 400 public complaints.
- BBB Rating: Square Cash has an “A+” rating with the Better Business Bureau and has received 998 complaints and 1 review in the past 3 years.
- Sales & Marketing: Square Cash does not hire independent sales agents and clearly discloses its pricing and terms.
- Rates & Fees: How Merchants Avoided Fund Holds With Square Cash
Money was stolen out of my account they claim I sent I was hacked. About 300 was stolen from me. They won’t return it. Don’t ever use this app. I closed my account I’ll never use this crappy website again. The worst app to send money on
I’m tired of corrupt, dishonest people who say they have your back but drag you through the mud instead! I’m out 1200.00, and I want my money. How do you trust another application to send money across the world? I’ve contacted CashApp Support and have received responses but I don’t know if I can trust them. Thank goodness I saved all my conversations with them. I support anyone that can get a class action lawsuit against CashApp/Square!!
CashAPP is horrible. Why are they even allowed to process payments since there is 0 protections for people and if you do make a complaint, there is no one to hear you…..
horrible No-Good Rip Off Company! They provide 0 protection for their customers.
DO NOT TRUST THEM
Aside from there being hundreds of complaints against square, I should point out that there are over 1000 complaints against cash app. I’ve been trying to start a class-action against them for the longest time now.
Trying to find out if someone sending me money I don’t know is a scam?
I misspelled the name of someone I was sending money to. It went to the wrong person. I received a call from the correct recipient stating they had not received the payment. When I looked back at the funds sent, I realized I had misspelled the correct recipient’s name. I immediately emailed support and called the Cash App number only to be told there were no live representatives and that I would have a response within 24 hours. I received a response today from Cash app stating they could not help me retrieve the funds and they threw out there their “terms of service.” Where is the help for situations like this. I explained that I could not just lose $590.00. I am so frustrated and very disappointed with their lack of assistance and no true protection for their customers.
Guys guys guys!!!! Please do not trust cash app. They are simply scammers and fraud.
There are couple of reasons for it:
a)The first thing is they do not have the proper help support system. They have one automated number, [REDACTED FOR CONSUMER SAFETY] which is not helpful. We cannot talk to the customer service for agents for help.
b)The communication is only through their email address which is [REDACTED – FALSE SUPPORT EMAIL] which is not that effective.
C)My friends had send me 3500 dollars through cash app it was 10 days back. They told me to pay thr clearance fee of 155 and will all the money back. I paid the clearance fee and they again told me to pay this. This went on until I paid the amount of 1060 till yesterday. They are asking me to pay 350 dollar more to get the money released.
Can you believe it, it has been 10 days and I have paid 1060 dollars but I still have not received the money yet.
So, they comes with different excuses to lure you to pay more and more making you broke at the end.
Zero ☆ is appropriate
I would do ZERO stars if I could, dont use cash app for any significant amount of money. You won’t get any type of assistance from them, their customer service is non-existent. I can guarantee that you will be blown off & get the “run around” If by chance, you are able to have an actual person respond to your messages. A complete waste of time. I’ve been trying to get someone to explain to me why I’m unable to get a cash card since March 2019. Nobody knows why & nobody can do a damn thing about it. Total BS, obviously it doesn’t take much to get hired here, just a bunch of morons re-typing the same script the previous moron sent you. You won’t be able to get one on the phone, I doubt they even speak English, which is probably why there isn’t even an 800 # listed anywhere.
Cashapp f***** sucks a**! They took 1640.00 from my mother that I sent her to pay her rent she then called the fake 1800 number not knowing you can’t speak to anyone because she was having issues cashing out and the scammer rerouted the funds and took the money and when I reported it to my bank Chase reversed the transaction for fraud. After they so called looked into the case they then took 1640.00 out of my bank account saying they were able to contact someone from cashapp to verify that the funds went where they were supposed to. I’ve sent in bank statements, screenshots everything I could to get my money back showing where the scammers changed the account number to reroute the funds and NOTHING!!! Then they have this fake 1800 number listed for people who don’t know that cashapp doesn’t have people you can actually talk to so it’s like they are all in with the scammers because this company will not do anything to help you AT ALL!!! It’s ridiculous.
Cash App is S*** of an app. Everytime a request or I send funds it is refunded “for my protection” but takes days to go back to my bank account. This is even after I have verified my account. An account that I have had for over 3 years. This is the 4th time in 2 weeks. The amount is not even a reason. When you contact support no one responses back to emails. After 4 days money is in account again. As soon as my funds are refunded BACK TO MY BANK Im going to “for my protection” GET RID OF YOUR S****** A** APP…
Terrible, fraudulent company. Do not give them your banking info!