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Is Atlantic Pacific Processing Systems a Legit Payment Processor? Read this Review

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All mentions of rate and fee costs are estimations based on publicly available information and client feedback. Actual costs may vary based on a variety of factors unique to your business.

Atlantic-Pacific Processing Systems

Rating
A
4.8/5
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Overview

UPDATE: Atlantic-Pacific Processing Systems (APPS) has been acquired by STAX. In this review, we take a closer look at APPS and its credit card processing services. Their offerings include point-of-sale systems, mobile payments, and e-commerce solutions designed for different types of businesses. We’ll highlight which businesses may benefit most from these services. We’ll also review client feedback to show common trends and concerns. In addition, we’ll cover pricing, contract terms, and included services. By the end, you’ll know whether APPS is the right fit for your payment processing needs.

About Atlantic-Pacific Processing Systems

Founded in 2004, Atlantic-Pacific Processing Systems is a merchant account provider that serves most standard-risk business types. The company primarily markets to business owners, but it also counts acquirers and ISOs among its target customers.

In 2021, Atlantic-Pacific Processing Systems made a number of acquisitions, including Clique Payments Inc. and Paynomix, as well as partnerships with Global Oculus, Switch Commerce, and Splitit. This marks a significant expansion of the brand.

Products & Merchant Services

Payment Processing

Atlantic-Pacific Processing Systems handles major debit and credit card transactions for various business types. Their services include POS solutions, e-commerce options, and other business management tools.

In-Person Transaction Processing

For businesses with physical locations, APPS provides credit card processing equipment and services. These are designed to support various payment types, including debit and credit cards, contactless payments, and mobile wallet transactions.

Online Payment Processing

EMS offers payment gateways for e-commerce businesses, allowing them to securely process credit and debit card transactions online.

Virtual Terminal Service

For businesses operating over the phone or via mail order, APPS’s virtual terminal service enables card payments without physical equipment. Card details are manually entered into a secure online system.

Mobile Payment Processing

APPS provides mobile payment processing solutions, allowing businesses to accept payments on the go using a mobile device.

Customer Loyalty Programs

In addition to payment processing, APPS offers customer loyalty and gift card programs. These programs are designed to enhance customer engagement and loyalty, potentially increasing overall revenue.

Customer Reviews & Sentiment

No Recent Public Complaints

Currently, we have found only a few Atlantic-Pacific Processing Systems (APPS) reviews, one of which accuses the company of fraudulent activities or being a scam. It’s worth noting that one negative review against APPS was filed in error, while the other dates back to 2012, making it irrelevant to current and prospective merchants. As such, we do not consider these reviews particularly significant. If you have your own experience with Atlantic-Pacific Processing Systems to share, we encourage you to do so in the comments below.

Atlantic-Pacific Processing Systems Lawsuits and Fines

It’s important to note that APPS lost a lawsuit to Interbill in 2023, resulting in a substantial settlement of $943,717.91 in damages. However, the details of the lawsuit and the reasons behind it remain unclear. For dissatisfied clients seeking resolution without litigation, we recommend reporting concerns to relevant supervisory organizations.

Atlantic-Pacific Processing Systems Customer Support Options

Atlantic-Pacific Processing Systems provides dedicated customer support through a toll-free number and a customer support form on its website. Considering these options, we give Atlantic-Pacific Processing Systems an “A” rating in customer support. The company’s current support offerings align with those of top-rated processors known for exceptional customer service.

Industry Scores & User Ratings

Online Ratings Summary
PaymentPop5
BBB Rating1
Average Rating1

PaymentPop Rating for Atlantic-Pacific Processing Systems

Negative Feedback

There are no negative reviews published about Atlantic-Pacific Processing Systems on the PaymentPop website.

Positive Feedback

Atlantic-Pacific Processing Systems gave us the flexibility to handle payments across multiple channels—online, in-store, and mobile. Integration was seamless, and their team provided great support throughout the process. It’s a versatile solution we can count on.

Atlantic-Pacific Processing Systems BBB Rating

Atlantic-Pacific Processing Systems has an “A+” rating with the Better Business Bureau and has been BBB accredited since 2014. The company has not received any complaints in the past 3 years. It also has not received any informal reviews. Atlantic-Pacific Processing Systems has a 1 out of 5 star rating based on 1user reviews on the Better Business Bureau website.

What Business Owners Say

The company has received 1 informal review on its BBB profile, but it appears to have been filed against the wrong company.

An “A” Performance

Given the company’s clear complaint record, we agree with the BBB’s rating at this time. Merchants should note, however, that there are good reasons to be skeptical of the BBB’s rating system.

Employee Reviews & Sales Practices

Inside/Outside Sales Team

Atlantic-Pacific Processing Systems appears to rely on a combination of independent resellers and in-house staff to market its services. We are unable to locate any Atlantic-Pacific Processing Systems complaints that report unethical behavior by the company’s sales staff. One Atlantic-Pacific Processing Systems review was filed regarding a sales agent’s conduct, but the company satisfactorily demonstrated that the complaint had mistakenly been filed against the wrong party.

This compares favorably to our list of best credit card processors.

No Misleading Quotes

Atlantic-Pacific Processing Systems does not appear to engage in any deceptive advertising strategies in its official materials. If you suspect that Atlantic-Pacific Processing Systems is charging you undisclosed fees, we recommend seeking a third-party statement audit to eliminate hidden charges.

Atlantic-Pacific Processing Systems Competitors

Compare Atlantic-Pacific Processing Systems to competitors that earned top marks.

Bottom Line

According to all available information, Atlantic-Pacific Processing Systems is a dependable credit card processing provider. Although its contract terms are more expensive and restrictive than industry averages, the company’s nearly spotless complaint record is a promising sign. However, even when considering companies that score well according to our standards, we advise business owners to carefully scrutinize the terms of any contract before signing. It’s crucial to compare Atlantic-Pacific Processing Systems’ pricing with top-rated merchant account providers to ensure the best possible deal.

Read Actual User Reviews

All user reviews have been moved to our partner, PaymentPop.com

Contact Atlantic-Pacific Processing Systems

Contact & Customer Support
President and CEOAbe Maghaguian
Headquarters8329 W. Sunset Road, Suite 210, Las Vegas, NV 89113
Toll-Free Support(800) 635-3545
Additional Support ChannelsOnline Contact Form
Websiteapprocessing.com