High Risk Commerce Overview

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High Risk Processing Specialists

Founded in 2014, High Risk Commerce is a merchant account provider that specializes in high risk business types. The company appears to be either a DBA or subsidiary of Conquest Financial, as the two companies share an address and their owners share last names. Conquest Financial is a reseller of Elavon products and services, but High Risk Commerce may be partnered with a number of backend processors and acquiring banks in order to serve a wide range of high risk businesses. Notably, single transactions made through High Risk Commerce cannot exceed $750.

Location and Ownership

Like Conquest Financial, High Risk Commerce is headquartered in the U.S. at 11451 NW 36th Ave, Miami, Florida 33167, and in Canada at 326 Adelaide St W, 4th Floor, Toronto, Ontario M5V 1R3. Michael Shvartsman is the manager of High Risk Commerce.

High Risk Commerce Review Table of Contents

  • Costs & Contract: High Risk Commerce appears to offer variable contract terms that depend on each merchant’s business type and risk profile.
  • Complaints & Service: High Risk Commerce has received fewer than 10 public complaints.
  • BBB Rating: High Risk Commerce does not have a profile with the Better Business Bureau at this time.
  • Sales & Marketing: High Risk Commerce does not appear to hire independent sales representatives and has not received any complaints about its sales practices.
  • Rates & Fees: How Merchants Got The Best Rates With High Risk Commerce

High Risk Commerce Statement Analyzer

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Products & Services Offered

  • Debit and credit card processing
  • Recurring billing
  • Multi-currency support
  • Fraud screening
  • Mobile payment processing

Types of Businesses Served

  • Nutraceuticals
  • E-cigarette
  • Online dating
  • Collection agencies
  • Payday loans
  • MLM

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High Risk Commerce Rates, Fees, and Costs

Key Points

Swipe Rate 2.20% - 4.50% + $0.35
Keyed-in Rate 2.20% - 4.50% + $0.35
Virtual Terminal Rate 2.20% - 4.50% + $0.35
Payment Gateway Fee Undisclosed
Early Termination Fee Undisclosed
PCI Compliance Fee Undisclosed
Equipment Lease Terms Undisclosed

Contract Pricing Range

There is very little publicly available information about the standard High Risk Commerce contract at this time, and the company does not provide copies of its contract or merchant agreement on its website. The FAQ section of the company’s website does state that single transactions cannot exceed $750. The company’s website also discloses that it charges rates between 2.20% – 4.50% plus $0.35 for swiped and keyed-in transactions. The company does make mention that offshore merchant accounts likely will receive a higher rate. A possible rate of 4.50% plus $0.35 is much higher than the industry average but is indicative of non-qualified rates often charged to high risk merchants. The High Risk Commerce website also advertises that the company charges no setup fees.

Virtual Terminal and Payment Gateway Pricing

In addition to its storefront payment processing services, High Risk Commerce also dedicates a portion of its website that advertises its virtual terminal and payment gateway services. However, pricing on either of those services is not disclosed. It is likely that the company’s standard transaction rate of 2.20% to 4.50% plus $0.035 applies to online transactions. Additional rates and fees, including gateway fees, technical support fees, batch fees, and additional transaction rates typically apply to these e-commerce services.

High Risk Merchant Expectations

As a high risk merchant account provider, High Risk Commerce likely offers a wide array of possible contract terms depending on each merchant’s size, business type, and processing history. Merchants in high risk industries should generally expect to pay higher-than-average per-transaction fees and to possibly require cash reserves in order to process payments. For this reason, merchants should not expect High Risk Commerce to offer pricing that can compete with the cheapest merchant accounts in the industry.

Beware Equipment Leases

Some merchant complaints filed against Conquest Financial claim that the company charges an early termination fee of up to $700 and signs merchants up for equipment leases through Northern Leasing Systems. We haven’t seen these types of complaints posted about High Risk Commerce, but merchants should be aware that they may apply due to the interlinked nature of the two companies. As a general rule, merchants should not sign contracts with long terms and high early termination fees, and they should purchase rather than lease equipment whenever possible.

No Contract Complaints

Since there are no High Risk Commerce complaints that mention issues with the company’s pricing, we will assume that most of the company’s merchants are satisfied with the rates and fees they pay. If you have any knowledge of the standard High Risk Commerce contract (including any PCI compliance fees or monthly minimum fees), please share that information in the comment section below this review.

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Response from High Risk Commerce

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High Risk Commerce Complaints & Customer Reviews

Key Points

Total Online Complaints <10
Live Customer Support Yes
Most Common Complaint N/A

Clean Complaint Record

We are currently unable to locate any negative High Risk Commerce reviews, which is a positive sign that the company isn’t a scam or ripoff. The High Risk Commerce brand appears to have been launched in 2014, which means that it’s had enough time to amass negative feedback. In addition, Conquest Financial has received a low-to-moderate number of complaints about its sales tactics and contract terms. These factors suggest that High Risk Commerce should have received at least one complaint by now, but the company has managed to keep its record clean. This is a good indication that High Risk Commerce avoids the problems that merchants have complained about with its affiliated company.

High Risk Commerce Lawsuits

We have not found any outstanding class-action lawsuits or FTC complaints filed against High Risk Commerce. Dissatisfied merchants who wish to pursue a non-litigious course of action against the company should consider reporting it to the relevant supervisory organizations.

High Risk Commerce Customer Support Options

It should be noted that there are a few complaints that directly accuse the manager of High Risk Commerce of being an untrustworthy individual in other ventures. Since these complaints are essentially unsupported character attacks and do not relate specifically to High Risk Commerce, they will not be factored into this review. High Risk Commerce offers phone and email support to all of its merchants, but these channels are not enough to qualify it as a top-rated payment processor for customer service.

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Response from High Risk Commerce

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High Risk Commerce BBB Rating Summary

The Better Business Bureau does not maintain a profile for High Risk Commerce at this time. We therefore will not factor a BBB rating into this review. It should be noted that Conquest Financial currently has an “A+” rating with the BBB.

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Response from High Risk Commerce

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Truth In Marketing & Advertising

Key Points

Employs Independent Resellers No
Advertises Deceptive Rates No
Discloses All Important Terms No

No Sales Complaints

High Risk Commerce appears to utilize referral partnerships and traditional advertising to market its services. There is no evidence that the company hires a large team of independently contracted sales agents or engages in aggressive telemarketing tactics. There are also no complaints that describe unethical conduct by the company’s sales team.

Variable Rate Quotes

The High Risk Commerce website states that its rates will vary, but that they typically fall between 2.2% plus $0.35 and 4.5% plus $0.35. This rate quote isn’t exactly deceptive, but merchants should not rely on it as an accurate indicator of the effective rates they will pay. If you suspect that High Risk Commerce is charging you undisclosed fees, we recommend seeking an independent statement audit to find and eliminate charges.

Conquest Financial Sales Tactics

It should be noted that Conquest Financial has received a handful of negative complaints related to its telemarketing practices, but these complaints do not mention High Risk Commerce as the cause of the issue. We will not lower High Risk Commerce’s score at this time.

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Response from High Risk Commerce

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High Risk Commerce Logo

Our Opinion of High Risk Commerce

Solid Option for High Risk Businesses

High Risk Commerce rates as a reliable high risk merchant services provider according to all available information. The company has not received any public complaints despite its apparent affiliation with Conquest Financial. At this time, High Risk Commerce appears to perform at a level comparable to the top high risk credit card processors. We will continue to monitor the feedback that we receive from merchants regarding this company and adjust its rating accordingly.

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Thank you for reading my review. I hope that it has helped you with your research.

Why I'm Qualified to Write About Credit Card Processing

I'm a former credit card processing sales director who left the industry to start my own a small business. From the time that I starting working in the merchant services industry to when I left to write about it, I've been on the pulse of payments for nearly 15 years. It didn't seem fair to keep this insider knowledge to myself, so built this website to help small business owners research which service providers to use and how to save money on rates and fees. I've reviewed hundreds of companies, read thousands of user reviews, and learned the pricing tricks of every provider. If you have questions about credit card processing, you can find the answers here. I can help you save money with your current merchant account or help you find a new one. Message me here to get started.

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