KBO Payment Processing Review & Complaints

KBO Payment Processing

Last Updated: February 6, 2014
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KBO Payment Processing Overview

KBO Payment Processing Logo

KBO Payment Processing (kbopaymentprocessing.com) is a merchant account provider headquartered in Peachtree City, Georgia. The company is a reseller of First Data contracts. KBO offers debit and credit card processing, PCI compliance, EBT processing, point-of-sale software, mobile phone processing, virtual terminals, and other services. KBO also provides customized solutions for merchants in the retail, restaurant, medical, e-commerce, education, nonprofit, and hotel industries. KBO Payment Processing is a registered ISO/MSP of Wells Fargo Bank, NA., in Walnut Creek, California. The company is located at 608 Spectrum Vis, Peachtree City, Georgia 30269.

KBO Payment Sales & Marketing Tactics | A+

KBO Payment Processing appears to market itself primarily through its website and through strategic partnerships. It is unclear at this time whether the company employs a full-time inside sales staff or hires independent contractors to market its services. We are currently unable to locate any negative KBO Payment Processing reviews that describe unethical conduct by the company’s sales team, and the company does not appear to engage in deceptive advertising strategies in its official materials.

KBO Payment Costs & Contract Terms | A

The standard KBO Payment Processing agreement (available below) is a contract through First Data that appears to include a non-cancellable equipment lease. The specific details of the company’s early termination fee, PCI Compliance fees, rate structure, and other fees are not listed in this document, and given First Data’s size, these figures are probably subject to variation depending on a merchant’s size, business type, and time in business. At this time, there are no complaints about the KBO Payment Processing contract on any consumer protection websites, indicating that most of the company’s clients are satisfied with their service.
KBO/First Data Merchant Agreement

KBO Payment Complaints & Service | A+

We are currently unable to locate any KBO Payment Processing complaints that accuse the company of being a ripoff or a scam. This enviable complaint volume indicates that KBO Payment Processing employs a reliable, knowledgeable customer service staff, but an alternative explanation might be that the company’s service and the attendant complaints are outsourced to First Data. The KBO Payment Processing website lists several customer support phone lines and email addresses.

KBO Payment BBB Report | A+ (CPO Adjusted)

KBO Payment Processing is not an accredited business with the Better Business Bureau (BBB). As of this review, it does not have a rating, nor does it have any public complaints filed with the BBB against it. Given the lack of complaints filed with the BBB and the company’s score in other sections of this review, we have adjusted the BBB’s grade to an “A+” for the purposes of this review. This grade may change once the BBB issues its own rating for the company.

Bottom Line

KBO Payment Processing rates as a reliable merchant services provider according to our rating criteria. The company is showing zero complaints across all consumer protection websites, and it appears to offer a wide range of possible contract terms through its credit card processor, First Data. Merchants are encouraged to read and negotiate their terms carefully in order to receive the best possible deal.

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