How Reliable Is Nationwide Payment Solutions for Payment Processing?

Nationwide Payment Solutions, also known as Nationwide Payments, is a third-party processor offering merchant accounts and processing services to merchants across the U.S. The company was founded in 2002 and has grown rapidly in a short amount of time with a reported 2010 revenue of $17.4 million. Nationwide Payments appears to also do business as MuniciPAY, a payment processing solution specifically for the utility, government, and education industries. Nationwide Payment Solutions is a division of EVO Payments International.

There is now a separate website for Nationwide Payment Solutions and Nationwide Payments, and it’s unclear what relationship the businesses now have.

Full-Service Payment Processing

Nationwide Payment Solutions offers comprehensive payment processing services for businesses in the US and Canada. They provide next-day funding with a late cut-off time of 11 PM EST, allowing businesses faster access to their funds.

Transparent Pricing

Nationwide Payment Solutions is known for its transparent pricing model. They offer competitive rates with no-fee same-day funding for qualified accounts. The pricing structure includes 2.5% + 10¢ for in-person payments, 2.9% + 30¢ for e-commerce and invoicing, and 3.3% + 15¢ for key-entered transactions.

Various Payment Methods

The platform supports a wide range of payment methods, including major credit cards, debit cards, ACH, Apple Pay, Google Pay, Tap and Go Cards, EMV, NFC, digital wallets, and alternative payments like buy now, pay later, and cryptocurrency.

Security and Additional Features

Nationwide Payment Solutions offers robust security services to ensure safe transactions, along with features like rapid advance for quicker funding and the ability to void transactions as needed. They also provide variable pricing options to accommodate different business needs. Other factors such as their BBB rating and contract terms might be relevant for businesses considering their services for payment processing needs.

Low Complaint Total

Nationwide Payment Solutions has garnered only a small number of negative reviews on popular forums, with none indicating the company as a scam or ripoff. Several complaints, notably from former agents as seen in Ripoff Report, involve disputes over unpaid commissions. The specifics of these situations remain unclear, and hence these complaints won’t significantly impact this review. Nationwide Payment Solutions has actively provided professional rebuttals to these complaints, demonstrating a commitment to addressing concerns. We invite you to contribute your own review of Nationwide Payment Solutions in the comments section below.

Nationwide Payment Solutions Lawsuits

No current class-action lawsuits or Federal Trade Commission (FTC) complaints have been found against Nationwide Payment Solutions. Clients seeking non-litigious resolutions for any issues with the company are advised to report them to the relevant supervisory organizations.

Nationwide Payment Solutions BBB Rating

At the time of our last update to this review, the Better Business Bureau award Nationwide Payment Solutions an “A+” rating based on 1 complaint filed in the previous 36 months regarding an issue with billing or collections. However, in the time since the BBB has linked the company to EVO Payments International. While EVO has 215 complaints, all of those complaints do not necessarily have anything to do with Nationwide Payment Solutions. As such, this section of the company’s review will be excluded from its overall grade.

Google Maps Rating for Nationwide Payment Solutions

Nationwide Payment Solutions has a 4.7 out of 5 star rating based on 7 user reviews on Google Maps.

Positive Feedback

This company is the best and most thorough you will find. The staff is great as well and respond very quickly through any issues that arise!!!

Negative Feedback

There are no negative reviews published about Nationawide Payment Solutions on Google Maps.

Variable Pricing

Nationwide Payment Solutions offers pricing that adjusts according to a client’s specific needs and processing volumes. This flexibility includes a standard contract presenting a qualified rate of 1.95% plus $0.05, a mid-qualified rate of 2.9% plus $0.05, and a non-qualified rate of 3.54% plus $0.05 for keyed-in transactions. Furthermore, the contract proposes interchange-plus pricing options across these qualification categories at rates of interchange plus 0.50% plus $0.05, interchange plus 0.60% plus $0.05, and interchange plus 0.70% plus $0.05, respectively.

Clients have the opportunity to cancel their service without incurring a cancellation fee by providing a 60-day written notice and continuing their processing activities as usual during this period. Not adhering to this procedure results in a cancellation fee of $500 within the first service year or $250 after that. This policy is upheld by Nationwide Payment Solutions, despite some skepticism from clients.

Higher-Than-Average Costs

The company’s standard agreement outlines several fees, including an initial setup fee of $125, a monthly minimum fee of $25, an annual fee of $69, and a PCI compliance fee of $99 per year, among others. While these fees position Nationwide’s services as higher in cost compared to the most affordable merchant accounts, it’s noted that this is just one version of the contract. Sales representatives might have the flexibility to waive or reduce some of these costs. Clients are advised to request and thoroughly review all contract documents before making a commitment.

Nationwide Payment Solutions is committed to transparent practices, not engaging in misleading marketing or deceptive sales tactics. The company utilizes strategic partnerships, sub-ISOs, and independent sales agents for marketing, a strategy that has not led to significant complaints related to sales practices. Despite some past grievances about hidden fees, recent feedback does not support claims of intentional concealment by sales agents​“【oaicite:2】“​​“【oaicite:1】“​​“【oaicite:0】“​.

No Deceptive Advertising

Nationwide does not use any misleading marketing or deceptive sales tactics that are apparent to this reviewer. The company appears to primarily market its services through strategic partnerships, sub-ISOs, and independent sales agents. Although this reseller strategy usually results in complaints among clients, there are currently no Nationwide Payment Solutions reviews online that accuse the company’s sales reps of unethical behavior.

No Serious Red Flags

Some older complaints refer to hidden or unexpected fees, but there are no accusations that a sales agent intentionally concealed them. If you suspect that Nationwide Payment Solutions is charging you undisclosed fees, we recommend seeking a third-party statement audit to find and eliminate hidden charges.

Nationwide Payment Solutions appears to be a solid credit card processing provider. Our research suggests that the vast majority of clients are satisfied with the company’s services. However, Nationwide could improve its rating slightly by eliminating some of the costly fees found in its standard contract.

Even when dealing with credit card processors that rate highly by our standards, we encourage readers to carefully examine the terms of any contract they are offered. It is also advisable to compare Nationwide’s pricing and fees with those of top overall providers. This thorough approach will help businesses secure the best possible terms and pricing for their credit card processing needs, ensuring they make well-informed decisions that align with their financial and operational goals.