What Merchants Are Saying About ProMerchant

ProMerchant is a Boston-based merchant account provider that offers credit card processing for most standard-risk business types. The company is owned and operated by former managers of Flagship Merchant Services, but a company representative has stated that ProMerchant does not have any current relationships or plans to start a relationship with Flagship, iPayment, or Paysafe. One ProMerchant executive also founded a payment processor called Ascension Payments, but that brand appears to have been shuttered in favor of ProMerchant.

In August 2021, food ordering company Waitr acquired ProMerchant along with Flow Payments and Cape Cod Merchant Services.

Payment Processing

ProMerchant processes all major debit and credit cards for standard and high-risk businesses.

POS Solutions

Point of Sale (POS) solutions are for businesses that handle in-person transactions. These systems provide a comprehensive platform for processing payments, managing inventory, and tracking sales data in real-time. Modern POS solutions are designed to be versatile, supporting various payment methods including credit cards, debit cards, and mobile payments.

EMV Card Readers and Swipers

EMV card readers and swipers are for businesses looking to ensure secure and efficient payment processing. These devices read the chip embedded in EMV cards, offering a higher level of security compared to traditional magnetic stripe readers.

Mobile Solutions

Mobile solutions are increasingly important for businesses that want to offer flexibility and convenience to their customers. These solutions enable merchants to accept payments using smartphones or tablets, making it possible to conduct transactions on the go.

Virtual Terminals

Virtual terminals provide businesses with a flexible way to process payments remotely, without the need for physical interaction with a customer’s card. These online platforms allow merchants to accept payments over the phone, via email, or through online forms.

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The (link unavailable) payment gateway is a trusted solution for businesses looking to process online payments securely and efficiently. As a leading payment gateway provider, (link unavailable) offers a platform that supports various payment methods, including credit cards, e-checks, and digital wallets.

MOTO Payments

MOTO (Mail Order/Telephone Order) payments are an option for businesses that process transactions without the customer being physically present. This method allows merchants to accept credit card payments over the phone or through mail orders, making it ideal for industries such as catalog sales or remote services.

Shopping Carts

Shopping carts are a fundamental component of e-commerce platforms, enabling customers to select and purchase products online with ease. A well-designed shopping cart system allows customers to add items, review their selections, and proceed to checkout seamlessly.

Stellar Complaint Record

Our research into ProMerchant reviews reveals a scarcity of negative feedback, with no current indications that the company operates as a scam or ripoff. Similarly, we found an absence of negative reviews for Ascension Payments. This lack of public complaints reinforces ProMerchant’s strong standing in this sector. It’s noteworthy, however, that a single review on our site mentions an issue with undelivered hardware. We encourage you to share your personal experiences with ProMerchant in the comment section below, contributing to a broader understanding of their service quality.

ProMerchant Legal Status

In our investigation, we have not uncovered any outstanding class-action lawsuits or FTC complaints against ProMerchant. For merchants with unresolved grievances, a non-litigious resolution is recommended, such as reporting the issue to appropriate regulatory agencies.