Best Merchant Accounts for Insurance Agencies

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Insurance Agencies Require Very Specific Credit and Debit Card Processing Services

The primary credit card processing challenge facing insurance agencies is the need to affordably manage income and outflow across hundreds or thousands of clients and consumers. This typically calls for a traditional merchant account with enterprise-scale client management solutions and low per-transaction fees. Another desirable payment processing service for insurers is the ability to serve underbanked claimants by disbursing payments in the form of preloaded debit cards. The key with any payment solution is to find the features you need while avoiding common contractual drawbacks like long-term agreements, high rates, and unnecessary fees.

To help you find the right service package for your company, we've compiled the following list of the best merchant accounts for insurance carriers. The companies on this list offer business management tools, online invoicing, client management integration, accounting integration, payment gateways, virtual terminals, prepaid card programs, and other features that make it easier for you to manage your income and disbursement streams. More importantly, though, they are also known to provide low-commitment contracts with transparent pricing and quality customer service. To find the right provider for your employment agency, be sure to research each processor's products and features and compare pricing and terms.

How to Select the Best Insurance Agency Credit Card Processor

When selecting the best credit card processor for an insurance business in the USA, there are several factors to consider. Here are some specific considerations for the insurance industry.

PCI Compliance

The Payment Card Industry Data Security Standard (PCI DSS) requires all businesses that accept credit card payments to comply with certain security standards to protect customer data. Insurance companies deal with sensitive financial and personal information, so ensuring PCI compliance is critical. Look for a credit card processor that is certified as PCI compliant and can help your business meet these requirements.


Credit card processing fees can eat into your profits, so it's essential to understand the costs involved. Some processors charge a flat fee per transaction, while others charge a percentage of the transaction amount. Some processors also charge monthly fees or require long-term contracts. Compare the fees and rates of different processors to find the one that offers the best value for your business.

Integration with Insurance Software

Insurance businesses rely heavily on specialized software to manage policies, claims, and customer information. When selecting a credit card processor, it's important to ensure that it can integrate with your existing software to streamline payment processing and avoid manual data entry.

Payment Options

Customers today expect a variety of payment options, including credit and debit cards, as well as digital wallets like Apple Pay and Google Wallet. Make sure your credit card processor can support these payment methods and can handle different types of transactions, such as recurring payments and refunds.


Insurance businesses are attractive targets for cybercriminals due to the sensitive nature of the data they handle. Look for a credit card processor that uses advanced encryption and fraud detection tools to protect against unauthorized access and prevent fraud.

Solid Customer Support

When issues arise with credit card processing, you need a processor that can provide prompt and reliable customer support. Look for a provider that offers 24/7 support and has a track record of resolving issues quickly and efficiently.

Top Picks for Merchant Services for Insurance Agencies

Host Merchant Services logo

#1 Host Merchant Services

Number One Credit Card Processing Pick for Insurance Agencies

Host Merchant Services is a Newark, Delaware-based merchant account provider that is well-suited for high-volume and low-volume insurance carriers. The company's products and services include online marketing tools, mobile credit card processing, gift and loyalty programs, an online payment gateway and virtual terminal, custom third-party software integrations, and recurring billing. Host Merchant Services specializes in e-commerce businesses and provides a free website and business-class email to interested merchants. Host is an ideal option for insurance companies that would like to build a strong web presence and accept online and in-person payments at a reasonable cost.

Host Merchant Services has received only positive feedback on public forums, with most reviewers singling out the company's customer service for praise. Host offers interchange-plus pricing with no early termination fees to all of its merchants, meaning that users will enjoy the most transparent pricing model and can cancel service without penalty. The Better Business Bureau gives Host an “A+” rating, and CPO also gives the company an “A+.”

Why Host Merchant Services is the Ideal Choice for Insurance Payment Processing

As a business owner selling insurance products, it is crucial to have a reliable and efficient payment processing system that can accept credit card payments from customers seamlessly. Host Merchant Services (HMS) is an excellent option for insurance payment processing, offering a wide range of features tailored to the unique needs of the insurance industry.

Secure and Compliant Payment Processing System

HMS provides a secure and compliant payment processing system, ensuring that all transactions are encrypted and meet the strict PCI-DSS compliance requirements. This means that your customers' sensitive information, such as credit card details, is protected from fraud and theft, giving them peace of mind when making payments.

Offers a Variety of Payment Options

HMS offers flexible payment options, including online payments and mobile payments, which are essential for insurance sales that often require remote transactions. With HMS, customers can easily pay for their insurance products from the comfort of their homes or while on the go, making it convenient for them and increasing your sales potential.

Reliable and Dedicated Customer Support Team

HMS has excellent customer support, with a dedicated team available 24/7 to assist with any issues or questions you may have. This ensures that you can focus on your business operations while HMS handles your payment processing needs.

Host Merchant Services is an ideal choice for insurance payment processing, offering a secure and compliant system, flexible payment options, and excellent customer support. Contact HMS today to start accepting credit card payments seamlessly and efficiently.

For more information, visit the Host Merchant Services website or call (888) 727-4538.

PaymentCloud Logo


Top Rated for Insurance Agency Merchant Accounts

Based in Woodland Hills, California, PaymentCloud is a merchant account provider that specializes in serving standard to high-risk business types. The company's products and services include point-of-sale solutions, mobile phone swipers, an online payment gateway and virtual terminal, EMV-compatible terminals, and merchant cash advances. These features allow merchants to accept payments on-site using their phones as well as through online billing. For those reasons, PaymentCloud is a good option for insurance agencies because of its versatility to accommodate recurring bill payments and one time transactions.

PaymentCloud provides a dedicated account rep to all new merchants for the life of the account. The company has not received any negative complaints on consumer forums, and it customizes its pricing according to each merchant's business type and processing history. The BBB does not maintain a profile for PaymentCloud at this time, but CPO gives the company an “A.”

Why PaymentCloud is the Best Credit Card Processing Service for Insurance Businesses

If you're running an insurance business and looking for a reliable credit card processing service, PaymentCloud is an excellent option. PaymentCloud offers tailored solutions for insurance companies to accept credit card payments, which is essential for the industry. Here are some reasons why PaymentCloud is an excellent choice for your insurance business.

Customizable Insurance Payment Processing Solutions

PaymentCloud understands that insurance businesses have unique payment processing needs. Therefore, they offer customizable payment solutions for insurance companies to accept credit card payments from their clients. With PaymentCloud, you can choose the payment processing features that suit your business, such as recurring billing, ACH payments, and other payment options.

Secure Payment Processing

Insurance companies deal with sensitive client information, and PaymentCloud recognizes the importance of data security. They provide robust data encryption and security features to ensure that all payment information is secure. PaymentCloud is PCI-compliant, ensuring that your clients' credit card data is protected at all times.

Competitive Pricing

Pricing is always a crucial consideration when choosing a credit card processing service for your insurance business. PaymentCloud offers competitive pricing, which is especially important for small businesses. Their pricing structure is transparent, and they do not charge hidden fees or cancellation fees. You only pay for the services you use, making PaymentCloud an affordable and reliable option for your insurance business.

PaymentCloud is an excellent credit card processing service for insurance businesses, offering customizable payment solutions, secure payment processing, and competitive pricing. As a small business owner, you can trust PaymentCloud to help you streamline your payment processing needs and focus on growing your business.

For more information, visit the PaymentCloud website or call (888) 506-7859.

cdg commerce logo

CDG Commerce

Top Rated Merchant Service for Insurance Agenies

Located in Chesapeake, Virginia, CDG Commerce is another reliable option for insurance providers of all sizes and types. CDG has been privately owned since 1998 and offers a proprietary online payment gateway (as well as a discount on Authorize.Net's payment gateway), recurring billing, a virtual terminal, QuickBooks integration, mobile phone processing, sales reporting, security breach protection, and vulnerability scanning. CDG Commerce is ideal for mid-size insurance agencies that require a simple, low-cost, fully integrated processing solution across all payment channels.

CDG Commerce only charges a low, fixed fee per transaction and offers competitive contractual terms, including no annual fees, monthly minimums, or termination fees. CDG also offers next day funding to most business types. CDG has earned an “A+” rating in our review as well as an “A+” rating with the Better Business Bureau.

Why CDG Commerce is a Top Choice for Insurance Payment Processing

As a small business owner in the insurance industry, it's essential to have a reliable credit card processing service that can handle your payment transactions securely and efficiently. CDG Commerce is a top option for business owners who sell insurance products and need to accept credit card payments from customers.

Specialize in High-Risk Industries Such as Insurance

One of the primary reasons why CDG Commerce is an excellent option for insurance payment processing is their expertise in handling high-risk transactions. The insurance industry is considered high-risk due to chargebacks and fraud, which can lead to financial losses for businesses. However, CDG Commerce has a team of experts who specialize in high-risk industries, including insurance, and can provide a secure payment processing solution that protects against fraudulent transactions.

Offers Flexible Payment Processing Solutions

CDG Commerce also offers flexible payment processing solutions that can be customized to fit the specific needs of your insurance business. With a range of payment options, including online, mobile, and in-person payments, you can provide your customers with a convenient and seamless payment experience. Additionally, CDG Commerce's payment gateway can integrate with your existing insurance management software, making it easy to manage your transactions and streamline your business operations.

CDG Offers Transparent Pricing and No Hidden Fees

Another reason why CDG Commerce is an excellent option for insurance payment processing is their competitive pricing. As a small business owner, every penny counts, and CDG Commerce understands that. They offer transparent pricing and no hidden fees, allowing you to accurately budget for your payment processing expenses.

CDG Commerce is a top choice for small business owners in the insurance industry who need a reliable and secure payment processing solution. With their expertise in handling high-risk transactions, flexible payment processing options, and competitive pricing, CDG Commerce can help your business thrive in the competitive insurance industry.

For more information, see the CDG Commerce website or call (888) 393-1079.

Additional Options

national processing logo

National Processing

National Processing offers several small business processing options and can assist insurance agencies with identifying the right POS system or virtual terminal for their needs. The company offers two pricing options: one an interchange-plus program or a “zero-fee” program, both of which offer competitively priced rates.

National Processing has a clean reputation with just one complaint filed in the last three years, which is not concerning in nature. Our independent review finds National Processing to be a solid option for most insurers.

National Processing is an excellent option for business owners who sell insurance products and need to accept credit card payments from their customers. With National Processing, you can be assured of fast and secure payment processing, which is essential for businesses that deal with insurance. Here are a few reasons why National Processing is a good option for insurance payment processing:

Security and Compliance

National Processing is PCI-compliant and follows strict security measures to protect your customers' payment information. They use the latest encryption technologies to ensure that sensitive data is safe from fraud and theft.

Fast Payment Processing

As a business owner, you don't want to keep your customers waiting for their payments to be processed. With National Processing, you can expect quick and efficient payment processing, which will help you avoid delays and keep your customers satisfied.

Affordable Rates

National Processing offers competitive rates, which means that you can save money on payment processing fees. This is particularly important for businesses that deal with insurance, where profit margins can be tight.

Integration with Insurance Software

National Processing can be easily integrated with insurance software, making payment processing more streamlined and efficient. This can help you save time and reduce the risk of errors.

National Processing is a reliable and efficient payment processing service that is well-suited for businesses that sell insurance products. With their focus on security, speed, affordability, and integration, National Processing can help you streamline your payment processing and improve customer satisfaction.

For more information, see the National Processing website or call (385) 777-1235.

If your business offers merchant services for insurance agencies, please leave a comment in the comment section below or contact us through our contact page in order to get listed in this article.

Frequently Asked Questions: Insurance Agencies Credit Card Processing

What is a merchant account?

A merchant account is a type of bank account that allows businesses to accept payments in multiple ways, typically debit or credit cards. The merchant account acts as an intermediary between the business's bank account and the customer's card company; it holds the funds being transferred from the latter before depositing them into the former.

Why does an insurance agency need a merchant account?

An insurance agency needs a merchant account to facilitate easy payment processing. Clients prefer different methods of payment and having a merchant account can accommodate those preferences, including debit and credit card payments. It's an important tool for ensuring smooth transactions and providing excellent customer service.

How do I choose the best merchant account for my insurance agency?

There are several factors to consider when choosing a merchant account for your insurance agency:
-Fees: Understand all the fees associated with the account, including transaction fees, monthly fees, setup fees, and any hidden charges.
-Reliability: Choose a merchant account provider with a strong reputation for reliability and quality customer service.
-Security: Ensure the provider uses advanced security measures to protect sensitive client information.
-Compatibility: Check if the provider's systems can integrate with your existing software and systems. 
-Services: Some providers offer additional services such as mobile payment options and virtual terminals.

Are there specialized merchant account providers for insurance agencies?

Yes, there are merchant account providers that specialize in serving insurance agencies and other financial institutions. These providers are well-versed in the unique needs and challenges of these industries. You should research and compare these providers to find the one that best suits your agency's needs.

What are some of the best merchant account providers for insurance agencies?

Some top-rated merchant account providers for insurance agencies include but are not limited to:
-Authorize.Net:Known for its secure and reliable services, Authorize.Net is a widely-used solution that offers advanced fraud detection.
-Square: Square offers a simple fee structure and a variety of tools, making it a good fit for smaller insurance agencies.
-Stripe: Stripe provides powerful and flexible tools for internet commerce. It's designed for businesses looking for an easy-to-use online payment platform.
-PaymentCloud: This provider specializes in high-risk businesses, including insurance agencies, and offers a range of advanced features. 
-Fiserv (previously First Data): Fiserv offers robust POS systems and payment processing solutions and is widely trusted in various industries.
Please note that the best merchant account provider depends on your specific needs, so consider your options carefully.

What is a high-risk merchant account?

A high-risk merchant account is a payment processing account for businesses that are considered high risk by the banks. The “high risk” designation is usually due to the industry in which the business operates (like insurance), the business's financial history, or the business's operational model. High-risk accounts typically come with higher fees to compensate for the increased risk taken on by the provider.

Are there any drawbacks to opening a merchant account for an insurance agency?

While merchant accounts bring considerable benefits, there are a few potential downsides:
-Fees: Merchant accounts usually involve various fees, which can add up. It's essential to understand all the costs before setting up an account.
-Potential for chargebacks: If a customer disputes a charge, the cost of the transaction may be withdrawn from the insurance agency's account. This is known as a chargeback, and managing them can be time-consuming.
-Security requirements: Merchant accounts must adhere to the Payment Card Industry Data Security Standard (PCI DSS). Complying with these standards requires constant attention to security protocols.

Reader Comments

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1 User Reviews

  • Joseph

    I am writing to convey my sincere appreciation for your detailed and well-structured article on “Best Merchant Accounts for Insurance Agencies”. As an owner of an insurance agency, your guide has been an invaluable tool in helping me navigate this specialized area.

    Your comprehensive breakdown of each merchant account, outlining their unique benefits, possible limitations, and key features, was thoroughly enlightening. You have a knack for simplifying complex subjects, and your clear, easy-to-understand writing style was truly appreciated.

    Your focus on essential factors such as transaction fees, chargeback policies, security measures, and customer service provided a holistic understanding of the landscape. I particularly valued your insights into industry-specific needs, like recurring payments and customer data management, which are so crucial to our operations.

    The depth of your research and the obvious effort you put into this guide does not go unnoticed. Your commitment to offering a balanced view and providing relevant, actionable information is genuinely commendable. You have successfully simplified a complex process, enabling business owners like me to make informed decisions.

    Thank you once again for your significant contribution. Your dedication to delivering high-quality, useful content is truly appreciated.

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