Is Usio a Reliable Option for Your Payment Processing?

Formerly known as Payment Data Systems and founded in 1998 under the name Billserv, Usio is a merchant account provider for e-commerce and retail merchants as well as non-profit organizations. The company acquired Singular Payments in September 2017. Usio appears to resell the merchant services of Merrick Bank.

Payment Processing

Usio offers transaction processing for various business types, handling all major debit and credit cards.

EMV Card Readers and Swipers

Usio provides EMV card readers and swipers that allow businesses to accept chip-enabled credit and debit cards. These devices help enhance the security of transactions by complying with industry standards aimed at reducing card fraud.

Mobile Payments

Usio’s mobile payment solutions enable businesses to accept payments through smartphones and tablets, offering a more flexible payment option for mobile vendors and service providers.

Cryptocurrency Acceptance

Usio includes cryptocurrency payment options, allowing businesses to accept digital currencies like Bitcoin. This could appeal to businesses looking to attract a tech-savvy or forward-thinking customer base.

Donation Processing

Usio offers donation processing services for nonprofits, enabling them to accept contributions through various digital platforms. These tools are designed to simplify the donation process and manage donor information.

Invoicing

Usio’s invoicing solutions provide businesses with tools to send electronic invoices to customers and clients, helping streamline the billing process. Automated invoicing can reduce manual tasks and improve payment tracking.

Gift Card Programs

Gift card programs from Usio enable businesses to offer both physical and digital gift cards to their customers. These programs can help businesses attract new customers and drive repeat purchases.

e-Commerce Solutions

Usio provides e-commerce solutions that help businesses sell products and services online. These include payment gateways and shopping cart functionality, essential for conducting secure online transactions.

ACH and RCC Processing

Usio’s ACH (Automated Clearing House) and RCC (Remote Check Capture) processing services allow businesses to handle bank transfers and checks electronically. These services are particularly useful for recurring payments and high-value transactions.

Fraud and Chargeback Protection

Usio offers fraud and chargeback protection to help businesses reduce the risk of fraudulent transactions and handle disputes efficiently.

Data Reporting and Analytics

Usio’s data reporting and analytics services give businesses insights into their transactions, customer behavior, and overall financial performance.

No Public Complaints

There are no Usio reviews currently available that label the company as a scam or ripoff. With zero total complaints on various review platforms, Usio seems to have a proficient customer service team. While there’s a possibility that some Usio complaints might be misdirected to its processor, Merrick Bank, there’s no substantial evidence of this occurrence. If you have an experience with Usio to share, please add your review in the comments below.

Usio Lawsuits

In 2014, Usio faced allegations related to the failure to prevent $181,709 in fraudulent transactions. Details on this case are limited. More recently, in 2021, Usio was involved in a complex lawsuit with World Health Merchants and Laitan Group, who are suing over an alleged $1.8 million in withheld funds. This case, interwoven with connections to the marijuana industry and Russian business figures, is still unfolding. The outcome will be considered in our review once more information is available. Merchants seeking non-litigious resolutions are advised to report to supervisory organizations.