Note: As of August 2021, the Vision Bankcard website does not appear to be functioning. It appears the company is out of business, and as such we will no longer be updating this profile. If you have any information that the company is still in business, please let us know in the comments below.
Headquartered in Orem, Utah
Vision Bankcard is a merchant account provider based in Orem, Utah. Founded in 1995, it is the parent organization of Dynamic Payment Solutions. The website for Dynamic Payment Solutions lists the company's backend processor as Global Payments.
Connection to Paymall
In the time since the initial publication of this review, we have noticed a large number of complaints filed against Paymall (paymall.com), an apparently defunct online marketplace that may have been owned by Vision Bankcard. According to multiple complaints, Vision Bankcard is Paymall's backend payment processor, and these complaints also indicate that Vision Bankcard often withholds large sums from merchants if the company detects fraudulent transaction activity by merchants. Paymall was based in the UK and did not disclose any affiliation with Vision Bankcard on its website, but the consistency of merchant complaints to this effect makes it very likely that there was some connection. The fact that at one point Vision Bankcard's URL was “vendor.paymall.com” seems to prove some affiliation between the two companies.
Vision Bankcard Location & Ownership
Vision Bankcard is a registered ISO/MSP of Deutsche Bank AG, New York, and its headquarters can be found at 3214 N University Ave Ste 133 Provo, UT 84604. Jeff Knowles is listed as the CEO at Vision Bankcard.
Vision Bankcard Review Table of Contents
- Costs & Contract: Vision Bankcard appears to offer variable contract terms through Global Payments.
- Complaints & Service: Vision Bankcard has received more than 10 public complaints.
- BBB Rating: Vision Bankcard has an “A+” rating with the Better Business Bureau and has received 0 complaints and 0 reviews in the past 3 years.
- Sales & Marketing: Vision Bankcard does not appear to hire independent sales representatives and has not received any complaints about its sales practices.
Anil Yadav
We are in transaction of emails with a partner company of Paymall who helping people in getting merchant account. Our $10000 still pending with paymall. We also got an email from the CEO Jeff that they are preparing some other accounts to release of the payments but that is another lie from their side. Its June 2016 now almost two years will complete in august 2016. Paymall stopped operation on 31st August 2014 and till now they didn’t release any funds to anyone.
Ollie
Paymall are a complete fraud. I signed up with this company and began processesing card payments. I received one settlement before then stopped wiring money. They are currently holding £5000+ of my funds that were due to be settled in December 2014. I am still waiting for these funds and they refuse to return emails or answer calls. Stay away from the company as they will destroy your cash flow!
Vivek
Paymall is a fraud firm. They owe 3000$ of ours and since October 7th 2014 they have been giving nonsense excuses but haven’t returned a single cent. The last update they sent was on 24th December 2014, promising to pay our funds on the 29th December 2014, but after that till date they haven’t replied to our single email. Do not register with them, as they might seem professionals but aren’t.
alina
i think we should do something about it i called every vison bank carter and finally i found the one who is working with paymall and they just redirected me to their phone who have always the same message and no answer.I asked what can i do about our funds and i get no support.That is outrageous how come nobody can confirm our money status?there are so many like us so we should do something about this
alina
PAYMALL IS A SCAM
we send all the documentation that they required we even payed their monthly fee because they take it out automatically and after 3 months we receive an email that dont know what bank do not send us the funds.we made an agreement with paymall no other bank so is over 7 months and didnt receive their payements.So be aware they are not serious at all unfortunately
alina
do not mention that i called paymall last few days for over 30 times and always the same machine answering.So they cant be reached unless you make a new website and try to register with them i am sure they will hurry up to take your money for the fee.If you talk to a lawer we will join you because there are several companies that have the same problem like us. so again stay away from PAYMALL
Priti
They are simply liars.Vision Bankcard (Paymall.com) has a total of $5500 of our money and they are not wiring our money to us and giving silly reasons from more than a month now (As they promised of wiring our funds on october 7th 2014 which is due since june & july) :( Really upset as they are simply very unprofessional and rude.This company is the poorest company i have ever dealt with…Never thought they are going to be such big fraud.I am going to talk to my lawyers and sue them in the court now