PaymentPop Rating for American Verification Processing Solutions
Negative Feedback
There are no negative reviews published about American Verification Processing Solutions on the PaymentPop website.
Positive Feedback
Working with AVPS has been a great experience. They took the time to understand our business and matched us with the right solution for both in store and online payments. Everything’s been reliable, transparent, and the personal support is a huge plus. We’re glad we made the switch.
American Verification Processing Solutions BBB Rating
As of this update, American Verification Processing Solutions has been an accredited business of the Better Business Bureau since 2006 and maintains an “A+” score. The company’s profile is currently showing 2 complaints in the last 36 months.
What Merchants Say
In addition to 2 complaints, American Verification Processing Solutions has received no informal reviews in the last 36 months. Previously, there was 1 review, which was positive, though it should be noted that informal reviews are not verified for authenticity by the BBB like complaints are. The review expressed overall satisfaction with the company’s services:
We used AVPS to help us obtain additional bank processors and we had success using Mr. Rob T*****. AVPS kept us informed as our application was submitted to a processing bank which we did not have access to. I am thankful that AVPS was able to get us the processing we needed with minimal paperwork, great customer service and follow up and a reasonable fee. I would recommend AVPS and have to others in our industry. I read some complaints and what surprised me was that this decent firm was being held accountable for banks actions. Business owners should have enough education to understand the relationship before blindly placing blame on AVPS. AVPS is not the bank. AVPS helps us save time and research by brokering our application out to banks. In our industry there is some degree of difficulty taking credit cards, but AVPS knew exactly which bank to submit our application to and as I mentioned, was succesful and treated us well and informed us up front of all costs. Highly recommend these folks. They are Pros and we know enough to understand the process and having said that, are defensive of AVPS and their great reputation. All Great.
Rates, customer service, and a straightforward application process are all important aspects of merchant services. Nevertheless, the company does not rank as one of our best merchant account providers.
An “A” Performance
In light of the company’s complaint record, we agree with the BBB’s rating. However, business owners should still note that there are reasons to be skeptical of the BBB’s reporting.