In this review of Revolution Payment Systems, we will provide a detailed overview of the company's payment processing solutions, including credit card processing, point-of-sale systems, and e-commerce services. We will discuss the pricing structure, contract terms, and customer feedback to give you a clear understanding of what Revolution Payment Systems offers. Additionally, we will examine the transparency of their fees, the quality of their customer support, and the overall satisfaction levels reported by their clients. By the end of this article, you will have a comprehensive understanding of whether Revolution Payment Systems meets your business's payment processing needs.
About Revolution Payment Systems
Revolution Payment Systems is a merchant account provider based in Hagerstown, Maryland. Also known as “Revolution Payments,” the company is an Elavon reseller that specializes in providing payments for government contractors, businesses, and suppliers, although it also serves many other business types. In particular, the company prominently advertises that it can supply the proper hardware and software to process Level 3 interchange transactions. The company also advertises Clover for POS solutions, cash advances, e-commerce solutions, and ACH processing.
Revolution Payment Systems handles credit and debit card transactions for a variety of business types. Their services encompass EMV and POS systems, cash advances, e-commerce solutions, ACH processing, data reporting and analytics, and fraud prevention.
B2B and B2G Processing
Revolution Payment Systems has expertise in Business-to-Business (B2B) and Business-to-Government (B2G) credit card processing. They provide solutions tailored to meet the specific needs of these transactions, enabling efficient and cost-effective payment processing for merchants.
Level 2 and Level 3 Processing
A notable feature of Revolution Payment Systems is their focus on Level 2 and Level 3 payment processing. These levels capture additional transaction data, which can potentially reduce processing costs for businesses.
Gateway Solutions
Their gateway solutions are designed to facilitate seamless and secure online payment processing. These gateways support e-commerce transactions by ensuring data security and efficient payment authorization.
POS Systems Integration
For brick-and-mortar businesses, Revolution Payment Systems offers integration with various Point of Sale (POS) systems. This integration streamlines in-person transactions and ensures they are secure and well-integrated with other business operations.
Automated Data Retrieval System
A key feature of their service is the automated data retrieval system. This technology helps merchants automatically populate invoice fields, which can qualify them for reduced interchange rates, especially in B2B and B2G transactions.
Secure Payment Solutions
Revolution Payment Systems prioritizes security by using advanced encryption and tokenization technologies. These measures ensure that transaction data remains confidential and protected from breaches.
Revolution Payment Systems Customer Reviews
Here's What Their Clients Say
Customer Reviews Summary
Total Online Complaints
<10
Live Customer Support
Yes
Most Common Complaint
N/A
Recent Lawsuits
No
Positive Reputation
We’ve found minimal negative feedback about Revolution Payment Systems on consumer protection forums, suggesting it’s not associated with fraudulent activities. While there’s a possibility that merchant complaints are directed at the company’s processor, Elavon, no substantial evidence supports this claim. Although there’s a single negative comment regarding the company’s Level 3 offerings, it’s counterbalanced by several positive reviews. If you have your own experience with Revolution Payment Systems, feel free to share it below.
Legal Standing and Penalties
There are no ongoing class-action lawsuits or FTC complaints against Revolution Payment Systems. Dissatisfied customers seeking resolution can explore reporting options with relevant regulatory bodies.
Customer Support Channels
Revolution Payment Systems offers a phone number and a contact form on its website, although their specific purpose (whether for support, sales, or general inquiries) is unclear. However, the scarcity of complaints filed against the company suggests an effective customer support department, resolving issues before they escalate to public forums.
Revolution Payment Systems Customer Service Number
Revolution Payment Systems currently has an “A+” rating with the Better Business Bureau and is not BBB-accredited. The company has received 0 complaints since its BBB profile was created in December of 2017, and it has also not received any informal reviews.
An “A” Performance
Given the company’s clean record with the BBB in the year that its profile has been active, we agree with the BBB’s rating at this time. Readers should note, however, that there are good reasons to be skeptical of the BBB’s information.
Revolution Payment Systems is recognized as a reseller of Elavon merchant services. Contrary to Elavon’s standard rate structure, Revolution Payment Systems claims to offer exceptionally competitive interchange rates, specifically for business-to-business and business-to-government merchants.
Information about Revolution Payment Systems fees and contract terms, including specifics about their rate structure, contract duration, early termination fees, monthly minimum fees, and PCI compliance fees, is not readily available. The company, however, promotes a policy of no early termination fees.
On its website, Revolution Payment Systems features its use of Clover for payment processing equipment. The cost for typical Clover equipment ranges from $999 to $1,999. It remains unclear whether Revolution Payment Systems leases or resells this equipment.
Virtual Terminal and Payment Gateway Pricing
Revolution Payments extends its services to include virtual terminal and payment gateway offerings. Noteworthy features include encryption, PayPal integration, and support for recurring payments. The gateway is particularly proficient in processing Level 2 and Level 3 e-commerce transactions. Specific pricing for these services is not disclosed, but additional fees, such as gateway fees, technical support fees, batch fees, and transaction rates are generally applicable to e-commerce services.
No Contract Complaints
There are no prominent Revolution Payment Systems complaints regarding unfair pricing or hidden fees, suggesting that the majority of clients find the company’s terms satisfactory. However, without specific details, it’s challenging to compare the company’s rates to those of the most affordable merchant account providers. Customers with direct experience of Revolution Payment Systems’ contract terms are encouraged to share their insights in the comments below.
We recommend our readers to also consider our selection of the top-rated merchant accounts for further options.
Revolution Payment Systems Employee Reviews & Sales Tacitcs
Should You Work For Them?
Jobs & Marketing Summary
Uses Independent Resellers
No
Telemarketing
No
Misleading Marketing
No
Discloses All Important Terms
No
Offering Level 3 Payment Processing
Level 3 payment processing was designed to facilitate B2G (business to government) transactions by providing interchange rates lower than credit card companies offer to merchants who are transacting B2B or B2C sales. However, some B2B merchants can meet the prerequisites to qualify for Level 3 interchange rates. With those exceptions aside, Level 1 payment processing rates are applied to B2C transactions while Level 2 is reserved for B2B transactions. Meanwhile, Level 3 payment processing is designed to lessen the impact of rates on business done on the basis of a government contract so governmental entities can avoid excess spending.
No Independent Sales Agents
Revolution Payment Systems appears to primarily market itself through referral partners and traditional marketing. There is no evidence at this time that the company makes use of independent sales agents or resellers, and we are unable to find any Revolution Payment Systems reviews that accuse the company’s sales staff of deceptive conduct. In fact, the company’s website specifically warns businesses against falling for misleading rate quotes and provides some examples of how its vaunted Level 3 processing system can save certain types of clients’ money.
The company earns an “A” rating in this category thanks to its low complaint rate and lack of deceptive advertising. That said, we always recommend that business owners consider a third-party statement audit to find and eliminate hidden fees.
Our Revolution Payment Systems Review Summary
Our Final Thoughts
Revolution Payment Systems rates as a reliable credit card processing provider based on all available information. The company has garnered few complaints across consumer protection forums and avoids overtly deceptive advertising tactics, indicating a commitment to ethical business practices. Our overall rating for Revolution Payment Systems could change as more information about its contract terms becomes available. However, for now, it remains a solid option, even when measured against top overall payment processors.
Businesses seeking dependable service should consider Revolution Payment Systems, while remaining vigilant about thoroughly reviewing the fine print in contracts to ensure alignment with their specific needs. With transparent terms and responsible practices, it stands as a competitive choice in the payment processing industry.
Location and Ownership
Revolution Payment Systems is a registered ISO/MSP of Wells Fargo Bank, N.A., Concord, California; and Elavon, GA; and it is headquartered at 22 Wayside Ave., Hagerstown, Maryland 21740. Sean Jones is listed as the president and CEO of Revolution Payment Systems.
If you found this article helpful, please share it!
In the late 2000s, as a broke college student struggling to make ends meet, I was contacted by a merchant services company after uploading my resume to a job listings website. This company promised substantial commissions and ongoing residual income for simply persuading businesses to accept credit card payments. It seemed straightforward enough—after all, what business doesn’t need to process credit card payments? Following a phone interview with a persuasive “sales director,” I found myself embarking on what I believed would be an easy job that would significantly boost my bank account with reliable monthly income and large sales commissions. However, the lessons I learned would profoundly change my life in ways I could never have imagined.
After completing my sales training, I hit the ground running, eager to make sales. This broke college student was determined to improve his financial situation! My first attempt at a cold call, with no prior appointment, ended with a burly man in his 50s yelling at me to leave, claiming he had been “totally robbed” by someone like me before. As I hastily exited, puzzled and intimidated by his reaction, I couldn’t help but wonder what he meant. Throughout the day, I encountered similar hostility from other business owners, all expressing disdain for the industry I had been so excited to join that morning. Confused and curious, I decided to shift my approach from selling to listening.
I quickly uncovered that the merchant services sector was riddled with unethical practices, including hidden fees, deceptive marketing, fine-print traps, and much more. It dawned on me that I had nearly been tricked by a dubious company into selling overpriced services under contracts with long-term commitments, all without being fully aware of what I was promoting. Outraged, I resigned from that company but learned that there were indeed ethical credit card processing companies that treated their clients fairly. Over the next four years, I worked for one such company, assisting hundreds of businesses in securing cost-effective processing solutions. Yet, I also met many more who had been misled and trapped in onerous service agreements. Determined to help people steer clear of these unscrupulous providers, I launched this website in my spare time, dedicating myself to researching and sharing my findings on every merchant account provider I could investigate.
Gradually, more and more business owners began to discover my articles. As word spread, search engines started to rank my content highly, amplifying its reach. My efforts were making a difference! Eventually, the website garnered enough traffic to enable me to leave my job and focus on it full-time, a journey that has now spanned over a decade. This path has not been without its challenges; unscrupulous company owners have tried to intimidate and sue me into silence on several occasions. Yet, I have stood firm against each threat. Here I am, continuing to publish reviews and articles, hoping to safeguard others from the pitfalls of the credit card processing industry.
If you believe in my mission and wish to contribute, please share my articles on your websites and social media. Thank you for visiting!
Testimonials & Complaints
How Did Revolution Payment Systems Treat You?
7 User Reviews
LaPorche Jones
The program is great. However I invested into the academy with a personal loan and was unable to receive a refund for the full amount. They advertise pricing for the samples for the program and what you have access for. I thought I work work this process online until I could quit my corporate job and transition to my other career while learning this business. You have to invest your fulltime in order to make this a successful business.
DTS LLC
We went through about 5 other cc processors in the first year of being in business, only to be deceived by their sales people promising level III processing, and not delivering. Since our customers consist of 100% US Government employees, this is an very important processing for us. We took another chance with Revolution Pyaments, who told us they could do it as many others had, and to our satisfied surprise they did exactly what they said they would do! Not only did they get us set up correctly, they were extremely responsive to any questions we had. Sean even called me on the weekend when he was out of country! Owning a company that prides themselves on customer service, it was amazingly refreshing to receive that same service from another business. I recommend Revolution to anyone starting a business, or like us, has been lied to repetitively by other merchant companies. You will be happy you did!
CPO
Hello,
Please reply to this comment with your business location in order to authenticate your testimonial. Thanks!
Government Marketplace LLC
Government Marketplace LLC’s reference for Revolution Payment Systems.
Laura has assisted in getting 2 accounts setup & running for Government Marketplace LLC. The level of service Laura has provided has been top notch and the entire process was very fluid and spot. We highly recommend her and the company itself to anyone looking for professional merchant accounts that are level 3 compliant.
Respectfully,
Government Marketplace LLC
Accounts Receivable Department
Ravi Dahiya
We just switched a couple years ago from different provider and couldn’t been happier since we always get a high-quality and friendly support from the Revolution Payments team. We’re always impressed by the quality of the information provided by the in-house staff. Plus, a real human being with industry knowledge is only ever a phone call away. I strongly recommend to call Sean who can educate you on your existing statement and help you to save money on the long run.
Claud
We have been with Revolution Payments for a few years now. They are an amazing company that helped us significantly reduce our processing cost.
Great support, customer service, and easy transition.
CPO
Hi Claud,
Please reply to this comment with your business name and location in order to authenticate your testimonial. Thanks!
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LaPorche Jones
The program is great. However I invested into the academy with a personal loan and was unable to receive a refund for the full amount. They advertise pricing for the samples for the program and what you have access for. I thought I work work this process online until I could quit my corporate job and transition to my other career while learning this business. You have to invest your fulltime in order to make this a successful business.
DTS LLC
We went through about 5 other cc processors in the first year of being in business, only to be deceived by their sales people promising level III processing, and not delivering. Since our customers consist of 100% US Government employees, this is an very important processing for us. We took another chance with Revolution Pyaments, who told us they could do it as many others had, and to our satisfied surprise they did exactly what they said they would do! Not only did they get us set up correctly, they were extremely responsive to any questions we had. Sean even called me on the weekend when he was out of country! Owning a company that prides themselves on customer service, it was amazingly refreshing to receive that same service from another business. I recommend Revolution to anyone starting a business, or like us, has been lied to repetitively by other merchant companies. You will be happy you did!
CPO
Hello,
Please reply to this comment with your business location in order to authenticate your testimonial. Thanks!
Government Marketplace LLC
Government Marketplace LLC’s reference for Revolution Payment Systems.
Laura has assisted in getting 2 accounts setup & running for Government Marketplace LLC. The level of service Laura has provided has been top notch and the entire process was very fluid and spot. We highly recommend her and the company itself to anyone looking for professional merchant accounts that are level 3 compliant.
Respectfully,
Government Marketplace LLC
Accounts Receivable Department
Ravi Dahiya
We just switched a couple years ago from different provider and couldn’t been happier since we always get a high-quality and friendly support from the Revolution Payments team. We’re always impressed by the quality of the information provided by the in-house staff. Plus, a real human being with industry knowledge is only ever a phone call away. I strongly recommend to call Sean who can educate you on your existing statement and help you to save money on the long run.
Claud
We have been with Revolution Payments for a few years now. They are an amazing company that helped us significantly reduce our processing cost.
Great support, customer service, and easy transition.
CPO
Hi Claud,
Please reply to this comment with your business name and location in order to authenticate your testimonial. Thanks!