We take our role in providing guidance and education regarding the card payment industry very seriously. At our own expense, we have vigorously defended our right to continue expose unethical and predatory practices in the industry, successfully defeating every attempt to silence us. However, fending off frivolous lawsuits is costly. To sustain these efforts, one of the ways we generate revenue is through affiliate partnerships with ethical providers. This means that some of our outgoing links connect business owners to trustworthy, low-cost payment processors, which is what most of our readers seek. We see this revenue channel as a win-win-win for everyone involved. Business owners find good processors, processors get good clients, and we are able to continue to provide a valuable service to the small business community. We also recommend and link to many services that do not compensate us. Our priority is to guide you to the best solutions for your needs, regardless of potential revenue. If you have questions, please feel free to contact us.
All mentions of rate and fee costs are estimations based on publicly available information and client feedback. Actual costs may vary based on a variety of factors unique to your business.
This review takes a detailed look at SalesVu, a credit card processing and business management solution. We cover its features, pricing, contract terms, and customer feedback to show how the platform performs in practice. The goal is to give you a clear understanding of what SalesVu provides and whether it is the right fit for your business needs.
SalesVu is a SaaS (Software as a Service) development company that has partnered with Vantiv, EVO Payments International, and WorldPay to offer a cloud-based merchant account application for iPhone, iPad, and iTouch. According to a company representative, SalesVu has indefinitely suspended development and support for Android tablets, but the company will continue to develop for Android phones. Based in Austin, Texas, SalesVu was started in 2007 and appears to have launched its payment services application in 2011.
SalesVu offers a free app and card reader, positioning itself as a strong competitor to mobile credit processing services like Square, PayPal Here, and Pay Anywhere. Unlike many mobile-first competitors, SalesVu provides a broader range of services, including app building, shift management, invoicing, waitlists, and self-service tools. Their payment processing options include POS solutions, mobile payments, self-order kiosks, restaurant management, e-commerce solutions, gift and loyalty programs, and recurring billing.
SalesVu’s inventory management feature tracks stock levels in real time. This is particularly useful for retail and restaurant sectors.
SalesVu enables businesses to set up online stores with e-commerce solutions that integrate with their POS system, consolidating the entire sales process.
The platform includes tools for tracking employee hours, assigning tasks, and managing commissions, aimed at optimizing labor force efficiency and improving overall operations.
SalesVu’s CRM module allows businesses to collect and manage customer data effectively. This includes capturing contact details, tracking purchase history, and facilitating targeted marketing campaigns.
SalesVu provides detailed financial reports that integrate with accounting software like QuickBooks, helping businesses monitor performance and make informed financial decisions.
SalesVu supports integration with third-party apps and services, including accounting software, email marketing services, and other essential business tools.
Currently, we have found fewer than 10 SalesVu reviews, with no accusations of the company being a scam or ripoff. While one complaint addressed misrepresented contract terms, it seems to have been resolved. Another reviewer expressed concern over the signup process’s length and invasiveness. Some users reported technical issues and a lack of support for Android tablets, suggesting they explore alternative Android mobile card processing apps. Share your SalesVu review in the comments below.
SalesVu’s stringent signup requirements may benefit the company by ensuring compliance with traditional payment processors’ standards. While this may deter some, it helps prevent fund withholding, a common issue with less stringent processors like Square. This proactive approach minimizes the risk of account freezes and provides processors with insights into a business’s fraud risk upfront.
No class-action lawsuits or FTC complaints are recorded against SalesVu. Dissatisfied clients seeking resolution can consider reporting concerns to relevant supervisory organizations.
SalesVu likely relies on its partners for merchant account issues, potentially leading to complaints filed against those companies instead of SalesVu. However, there’s no evidence of this occurring presently. Customers should contact their processor directly to cancel service.
| PaymentPop | 5 |
|---|---|
| BBB Rating | N/A |
| Trustpilot | 4.2 |
| Average Rating | 4.6 |
There are no negative reviews published about SalesVu on the PaymentPop website.
We’ve been using SalesVu for over a year now, and it’s covered all the basics we needed without being overly complicated. The POS works well, inventory updates in real time, and we’ve had fewer headaches managing staff schedules. It’s been a good all-in-one system for us.
SalesVu does not yet have a Better Business Bureau profile. In the absence of a BBB report specifically devoted to SalesVu, we will not factor a BBB rating into the company’s score at this time.
SalesVu has a 4.2 out of 5 star rating based on 21 user reviews on Trustpilot.
Salesvu is very user friendly and you can not get the level of customer service anywhere else. I highly recommend SalesVu to any and everyone.
Doesn’t work properly
SalesVu initially required clients to choose either a Mercury Payment Systems or Century Payments merchant account for integrated credit card processing. Currently, SalesVu directs clients towards integrated credit card processing through Vantiv, EVO Payments International, or WorldPay. The specifics of the pricing by these partners are not disclosed by SalesVu, indicating a need for clients to negotiate their own terms. These preferred processors have varying ratings, with potential for competitive per-transaction fees and minimal recurring or incidental fees. As a reference, WorldPay, a SalesVu partner, offers swipe rates of 2.90% plus $0.30, and 3.30% plus $0.30 for keyed-in transactions, with an early termination fee up to $295 and a PCI compliance fee of up to $25 monthly. Business owners should carefully review their merchant account agreements and be aware of common pitfalls.
SalesVu’s previous pricing matrix outlined the fees for different services, providing a clear view of potential costs. Recently, the company streamlined its pricing structure. Presently, it offers a no-cost website builder plan, a $15 monthly business app plan with POS solutions, alongside Basic and Advanced cloud service plans. An important note is that all paid SalesVu accounts include integration with QuickBooks, positioning SalesVu as a leading option for QuickBooks accounting integration.
Offering a 15-day free trial, SalesVu presents competitive and flexible pricing options. To date, there are no customer complaints about excessive fees or restrictive contract terms. The specifics, such as early termination fees or monthly minimum fees, depend on the terms of SalesVu’s integrated merchant accounts.
SalesVu Pricing
SalesVu appears to rely on its website, traditional advertising, and its partnerships with its preferred processors to market its service. There is no indication at this time that the company employs independent sales agents, and we are currently unable to locate any SalesVu complaints suggesting that the company’s sales team engages in deceptive advertising strategies. We have found one older complaint citing nondisclosure of fees and terms on the SalesVu pricing webpage, but this specific issue appears to have been corrected in the time since the complaint was filed. Overall, SalesVu appears to market its services transparently and non-aggressively, which is a big reason why it is one of our top-rated iPad POS systems.
Compare SalesVu to competitors that earned top marks.
SalesVu is rated as a reliable credit card processing service according to our standards. The company has garnered very few online complaints, which reflects a strong commitment to customer satisfaction. Furthermore, SalesVu appears to offer competitive contract terms through its processing partners, providing transparency and value. As a mobile processing solution, SalesVu is especially appealing to small and mid-sized businesses seeking flexibility and scalability in their payment options. For further details on how SalesVu can benefit your business, visit their website and explore the full range of features and services they offer.
| Founder and CEO | Pascal Nicolas |
|---|---|
| Headquarters | 2541 S I-35 Frontage Rd 200 172, Round Rock, TX 78664 |
| Toll-Free General Customer Service | (888) 900-5819 |
| UK Customer Service | + 44 (0) 800 058 4111 |
| Additional Support Channels | Live Chat |
| Website | salesvu.com |
