Alpha & Omega Payment Processing Review
We take our role in providing guidance and education regarding the card payment industry very seriously. At our own expense, we have vigorously defended our right to continue expose unethical and predatory practices in the industry, successfully defeating every attempt to silence us. However, fending off frivolous lawsuits is costly. To sustain these efforts, one of the ways we generate revenue is through affiliate partnerships with ethical providers. This means that some of our outgoing links connect business owners to trustworthy, low-cost payment processors, which is what most of our readers seek. We see this revenue channel as a win-win-win for everyone involved. Business owners find good processors, processors get good clients, and we are able to continue to provide a valuable service to the small business community. We also recommend and link to many services that do not compensate us. Our priority is to guide you to the best solutions for your needs, regardless of potential revenue. If you have questions, please feel free to contact us.
All mentions of rate and fee costs are estimations based on publicly available information and client feedback. Actual costs may vary based on a variety of factors unique to your business.
Alpha & Omega Payment Processing
Rating
Customer Reviews & Sentiment
We have not located any negative Alpha & Omega Payment Processing reviews on any of the usual consumer protection websites, indicating that the company is far from being a scam or a ripoff. This low complaint rate suggests that the company provides adequate live support options to its merchants and does an exceptional job of resolving complaints in-house. It’s possible that some complaints intended for the company are instead mistakenly filed against Merchants’ Choice Payment Solutions, but in the absence of any evidence that this is occurring, we will assume that the company simply provides excellent service.
Industry Scores & User Ratings
The Better Business Bureau does not currently maintain a profile for Alpha & Omega Payment Processing. We will therefore not factor a BBB rating into the company’s overall score.
Processing Rates & Fees
We have found a sample Alpha & Omega Payment Processing contract from 2010/2011 (available below) that outlines a three-year agreement through Merchants’ Choice Payment Solutions with no early termination fee, a monthly PCI compliance fee of $6.95, a monthly minimum fee of $35, a monthly service fee of $10, a monthly PIN debit access fee of $5, and other assorted fees. The rates and fees in this contract are more competitive than industry averages, especially considering that the company appears to also offer Interchange-plus pricing. In addition, we have found no merchant complaints regarding Alpha & Omega’s contract terms, indicating that most of the company’s merchants are satisfied with the rates they pay. Even so, it is unclear whether the terms outlined in this agreement are standard for the company, and it’s also possible that the company may have other backend processors besides Merchants’ Choice. If you have more current or specific knowledge of the standard Alpha & Omega contract, please share that information in the comment section of this review. See the Alpha & Omega Payment Processing Merchant Agreement and the Alpha & Omega Payment Processing Merchant Application.
Alpha & Omega Payment Processing Competitors
Compare Alpha & Omega Payment Processing to competitors that earned top marks.
Bottom Line
Alpha & Omega Payment Processing rates as a reliable merchant services provider according to all available information. The company’s services appear to be transparently presented and competitively priced, and there are no public complaints to be found against the company. Our rating for Alpha & Omega may change once the BBB establishes a profile for the company. Merchants are encouraged to always research any company before signing up for service, regardless of that company’s grade.
