
Agree with our rating?
Leave a comment below
Agree with our rating?
Leave a comment below
Founded in 2016, Florida Merchant Services is a merchant account provider that serves most standard-risk business types. The company is a reseller of Paysafe contracts, and its president is a former employee of Merchant Lynx Services, Banc Certified Merchant Services, and iPayment. The company also advertises Clover and Poynt as POS solutions.
Florida Merchant Services processes all major debit and credit cards for most business types. Their services include Clover POS solutions, EMV readers and card swipers, and e-commerce solutions including access to virtual terminals.
In 2011, the president of Florida Merchant Services, Jamaar Manlove, was convicted of two felony theft counts and three misdemeanor counts that included falsification of business records and tax evasion. Prosecutors alleged that Manlove promised nine people who were facing foreclosure that he would “get them cash from the sale of their homes, allow them to continue to live there as tenants, repair their credit, and give them the opportunity to purchase their homes back.” Instead, he allegedly “strip[ped] out the equity homeowners had built in their properties — from $10,000 to $100,000 — through fees at closing which were paid to either himself, his associates or entities he controlled.” Neither Jamaar Manlove nor Florida Merchant Services appears to have been the subject of legal action related to their payment processing services.
Florida Merchant Services is a registered ISO of PNC Bank, N.A., Pittsburgh, PA; and Elavon, Inc., GA. It is headquartered at 3662 Avalon Park E. Blvd, Orlando, Florida 32828. Jamaar Manlove is the president of Florida Merchant Services.
Florida Merchant Services appears to offer standard payment processing services
Item | Result |
---|---|
Total Online Complaints | <10 |
Live Customer Support | Yes |
Most Common Complaint | N/A |
We are unable to locate any negative Florida Merchant Services reviews at this time, and there is no indication that the company is a ripoff or a scam. As noted above, there are many Florida Merchant Services reviews online, but they are uniformly positive. We do not place much weight on positive reviews because they can be easily faked by a reputation management firm, but they certainly don’t hurt the company’s score at this time.
We have not found any outstanding class-action lawsuits or FTC complaints filed against Florida Merchant Services. Dissatisfied merchants who wish to pursue a non-litigious course of action against the company should consider reporting it to the relevant supervisory organizations.
Florida Merchant Services appears to offer live phone support to all of its merchants.
We have located multiple Florida Merchant Services customer service numbers:
(888) 490-7480 – Toll-Free General Customer Service
(407) 286-5522 – Office Number
Florida Merchant Services offers a dedicated email support address at [email protected], and it also offers a customer support form on its website.
This just barely satisfies our minimum expectations of the top-rated payment processors for great customer service.
Item | Result |
---|---|
Total Complaints | 0 |
Resolved Complaints | 0 |
Florida Merchant Services currently has an “A+” rating with the Better Business Bureau and has had no complaints in the last 3 years.
Florida Merchant Services has received 1 informal review through the BBB, which was positive in tone. The review mentioned excellent handling of problems:
These guys are problem solvers, had an issue and they help so fast, thank you for whoever is running this company.
If Florida Merchant Services continues to receive such stellar reviews, they may soon join our list of best merchant account providers for customer service.
We see no reason to disagree with the BBB’s rating at this time.
Item | Result | >
---|---|
Swiped Rate | 1.00% - 4.99% |
Keyed-In Rate | 1.00% - 4.99% |
Early Termination Fee | Variable |
PCI Compliance Fee | Variable |
Equipment Lease Terms | Variable |
Florida Merchant Services does not publicly disclose any information about its standard contract, and there aren’t any Florida Merchant Services complaints that mention specific contract terms through the company. It is likely that Florida Merchant Services customizes its pricing according to each merchant’s business type, location, and processing history. The company’s partnership with Paysafe means that the standard Florida Merchant Services contract is likely similar to the standard Paysafe contract, which is usually a one to three-year agreement with a $495 early termination fee.
We are unable to locate any Florida Merchant Services complaints that mention excessive charges or unreasonable contract terms from the company. In fact, many available Florida Merchant Services reviews praise the competitiveness of the company’s prices and the savings they’ve seen through the company. The overwhelmingly positive consensus among merchants has earned Florida Merchant Services an “A” rating in this category for now.
Item | Result |
---|---|
Employs Independent Resellers | Unknown |
Advertises Deceptive Rates | No |
Discloses All Important Terms | No |
Florida Merchant Services appears to hire both in-house and independent sales agents to market its services. The use of outside agents is commonly linked to elevated complaint rates, but we are currently unable to locate any Florida Merchant Services reviews that accuse the company of nondisclosure or misrepresentation. In fact, there are a large number of positive testimonials about the company’s honesty and transparency. If you suspect that Florida Merchant Services is overcharging you, then you can double-check your monthly bill with a third-party statement audit.
Florida Merchant Services does not promote any misleading rate quotes or unrealistic guarantees on its website. In combination with the lack of complaints and the large number of positive merchant reviews, this is a strong indication that Florida Merchant Services is committed to fair dealing and honest sales practices.
Florida Merchant Services rates as a reliable option for most merchants according to our rating criteria. The company has a clean complaint record and does not appear to engage in deceptive sales tactics. Our rating may be subject to change depending on merchant feedback, and merchants are still encouraged to scrutinize the terms of any contract they are asked to sign. For now, Florida Merchant Services’ contract terms should be compared to those offered by the highest-rated processors on CPO.
If you found this article helpful, please share it!
Your email address will not be published. Required fields are marked *
Copyright
Copyright © 2023 CardPaymentOptions.com, Inc. (Digital Fingerprint: 0d38c6720f0d78a701b74d58653af608). Getting paid to re-write this page? Click here to earn a reward.
Any unauthorized copying and reproduction of the content of this page, including all meta data and computer code, is strictly prohibited. While the information in the above article is believed to be accurate as of its publish date, the author and publisher make no representation or warranties with respect to the accuracy, applicability, fitness, or completeness of the contents. The author and publisher shall in no event be held liable to any party for any direct, indirect, punitive, special, incidental or other consequential damages arising directly or indirectly from any use of this material, which is provided “as is,” and without warranties. Any and all use of trade names and/or marks are for identification purposes only and shall not be construed as a claim of affiliation, or otherwise, with CardPaymentOptions.com, Inc. ("CPO") in any form. The sole purpose of the material presented herein is to alert, educate, and inform readers. It is not intended as legal or financial advice. We may earn revenue if you obtain services from a provider that we recommend. See this page to learn how we support our operations.
Bonnie King
The service we receive from Florida Merchants Inc is incredible! I highly recommend them to anyone that wants to save money and build their business. Our representative is awesome! Anytime we have a question or concern he is a phone call away and he answers his phone! He stops by occasionally to see if things are running smoothly and just a pleasure to work with. Very professional and very reliable!
Easton Christina
I can’t say enough good things about Florida Merchant Services! From day one, they’ve been a game-changer for my business. Their seamless payment processing solutions have made transactions a breeze, and I’ve noticed a significant increase in sales since partnering with them. The customer support team is top-notch, always ready to lend a helping hand and resolve any issues promptly.
What sets them apart is their commitment to understanding my specific business needs and tailoring their services accordingly. It feels like a personalized experience rather than a one-size-fits-all approach. Plus, their rates are competitive, and there are no hidden fees, which is a huge relief!
Thanks to Florida Merchant Services, I can focus on growing my business with peace of mind, knowing that my payment processing is in expert hands. I highly recommend them to any business looking for reliable, efficient, and customer-oriented merchant services.