Florida Merchant Services Reviews & Complaints

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5
full star full star full star full star full star

How did they treat you? ▼

Overcharges Reported

Getting the lowest costs with Florida Merchant Services?
Probably not.
>>> See what we are finding <<<

Overview

In this review of Florida Merchant Services, we will provide a detailed overview of the company's credit card processing services. We will cover the range of services they offer, including point-of-sale (POS) systems, mobile payment solutions, and e-commerce capabilities. The review will identify the types of businesses that might benefit from these services. Additionally, we will examine client and customer reviews to highlight common trends and potential concerns. The article will also address the company's pricing structure, contract terms, and specific services provided. By the end of this review, you will understand whether Florida Merchant Services meets your payment processing needs.

About Florida Merchant Services

Founded in 2016, Florida Merchant Services is a merchant account provider that serves most standard-risk business types. The company is a reseller of Paysafe contracts, and its president is a former employee of Merchant Lynx Services, Banc Certified Merchant Services, and iPayment. The company also advertises Clover and Poynt as POS solutions.

Florida Merchant Services Payment Processing

Florida Merchant Services processes all major debit and credit cards for most business types. Their services include Clover POS solutions, EMV readers and card swipers, and e-commerce solutions including access to virtual terminals.

Jamaar Manlove Legal History

In 2011, the president of Florida Merchant Services, Jamaar Manlove, was convicted of two felony theft counts and three misdemeanor counts that included falsification of business records and tax evasion. Prosecutors alleged that Manlove promised nine people who were facing foreclosure that he would “get them cash from the sale of their homes, allow them to continue to live there as tenants, repair their credit, and give them the opportunity to purchase their homes back.” Instead, he allegedly “strip[ped] out the equity homeowners had built in their properties — from $10,000 to $100,000 — through fees at closing which were paid to either himself, his associates or entities he controlled.” Neither Jamaar Manlove nor Florida Merchant Services appears to have been the subject of legal action related to their payment processing services.

Florida Merchant Services payment processing
Florida Merchant Services appears to offer standard payment processing services
Overcharges Reported

Getting the lowest costs with Florida Merchant Services?
Probably not.
>>> See what we are finding <<<

Florida Merchant Services Customer Reviews

Here's What Their Clients Say

Customer Reviews Summary
Total Online Complaints <10
Live Customer Support Yes
Most Common Complaint N/A

No Public Complaints

Currently, there are no negative Florida Merchant Services reviews available, and no evidence suggests that the company engages in deceptive practices. While many online Florida Merchant Services reviews are overwhelmingly positive, it’s important to note that such reviews, although beneficial, require careful consideration as their authenticity can sometimes be influenced by reputation management strategies.

Florida Merchant Services Lawsuits

No outstanding class-action lawsuits or FTC complaints have been found against Florida Merchant Services. Merchants looking for alternative dispute resolutions are advised to consider reporting their issues to appropriate supervisory organizations.

Florida Merchant Services Customer Service Options

Florida Merchant Services offers live phone support for its clients, which is a critical component of customer service. Available customer service contacts are as follows:

(888) 490-7480 – Toll-Free General Customer Service
(407) 286-5522 – Office Number

An email support address is also provided at [email protected], alongside a customer support form on their website.

These customer service provisions meet our basic criteria for top-rated payment processors known for excellent customer service. However, they are at the threshold of these expectations.

Overcharges Reported

Getting the lowest costs with Florida Merchant Services?
Probably not.
>>> See what we are finding <<<

Florida Merchant Services Online Ratings

Here's How They Rate Online

Online Ratings Summary
Total Complaints 0
Resolved Complaints 0

A Clean Profile

Florida Merchant Services currently has an “A+” rating with the Better Business Bureau and has had no complaints in the last 3 years.

What Merchants Say

Florida Merchant Services has received 1 informal review through the BBB, which was positive in tone. The review mentioned excellent handling of problems:

These guys are problem solvers, had an issue and they help so fast, thank you for whoever is running this company.

If Florida Merchant Services continues to receive such stellar reviews, they may soon join our list of best merchant account providers for customer service.

An “A” Performance

We see no reason to disagree with the BBB’s rating at this time.

Florida Merchant Services Fees, Rates & Costs

A Closer Look at The Contract

Cost & Fees Summary
Swiped Rate 1.00% - 4.99%
Keyed-In Rate 1.00% - 4.99%
Early Termination Fee Variable
PCI Compliance Fee Variable
Equipment Lease Terms Variable

Multi-Year Contract

Florida Merchant Services does not publicly disclose any information about its standard contract, and there aren’t any Florida Merchant Services complaints that mention specific contract terms through the company. It is likely that Florida Merchant Services customizes its pricing according to each merchant’s business type, location, and processing history. The company’s partnership with Paysafe means that the standard Florida Merchant Services contract is likely similar to the standard Paysafe contract, which is usually a one to three-year agreement with a $495 early termination fee.

No Red Flags

We are unable to locate any Florida Merchant Services complaints that mention excessive charges or unreasonable contract terms from the company. In fact, many available Florida Merchant Services reviews praise the competitiveness of the company’s prices and the savings they’ve seen through the company. The overwhelmingly positive consensus among merchants has earned Florida Merchant Services an “A” rating in this category for now.

Overcharges Reported

Getting the lowest costs with Florida Merchant Services?
Probably not.
>>> See what we are finding <<<

Florida Merchant Services Employee Reviews & Sales Tacitcs

Should You Work For Them?

Jobs & Marketing Summary
Employs Independent Resellers Unknown
Advertises Deceptive Rates No
Discloses All Important Terms No

Inside/Outside Sales Team

Florida Merchant Services appears to hire both in-house and independent sales agents to market its services. The use of outside agents is commonly linked to elevated complaint rates, but we are currently unable to locate any Florida Merchant Services reviews that accuse the company of nondisclosure or misrepresentation. In fact, there are a large number of positive testimonials about the company’s honesty and transparency. If you suspect that Florida Merchant Services is overcharging you, then you can double-check your monthly bill with a third-party statement audit.

No Deceptive Quotes

Florida Merchant Services does not promote any misleading rate quotes or unrealistic guarantees on its website. In combination with the lack of complaints and the large number of positive merchant reviews, this is a strong indication that Florida Merchant Services is committed to fair dealing and honest sales practices.

Overcharges Reported

Getting the lowest costs with Florida Merchant Services?
Probably not.
>>> See what we are finding <<<

Our Florida Merchant Services Review Summary

Our Final Thoughts

Florida Merchant Services rates as a reliable option for most merchants according to our rating criteria. With a clean complaint record and no signs of deceptive sales practices, the company has demonstrated a commendable commitment to customer service and transparency. However, our rating remains subject to change as we continue to monitor merchant feedback.

Merchants are encouraged to carefully scrutinize the terms of any contract they are asked to sign, ensuring clarity around fees, terms, and conditions. Additionally, Florida Merchant Services’ contract terms should be compared to those offered by the highest-rated processors on CPO to secure the best possible value. Thorough comparison and due diligence will help merchants identify a provider that aligns with their business needs while safeguarding them against unexpected costs or unfavorable terms.

Location & Ownership

Florida Merchant Services is a registered ISO of PNC Bank, N.A., Pittsburgh, PA; and Elavon, Inc., GA. It is headquartered at 3662 Avalon Park E. Blvd, Orlando, Florida 32828. Jamaar Manlove is the president of Florida Merchant Services.

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Overcharges Reported

Getting the lowest costs with Florida Merchant Services?
Probably not.
>>> See what we are finding <<<

Testimonials & Complaints

How Did Florida Merchant Services Treat You?

Overcharges Reported

Getting the lowest costs with Florida Merchant Services?
Probably not.
>>> See what we are finding <<<

2 User Reviews

  • Bonnie King

    Southern Sod Inc

    The service we receive from Florida Merchants Inc is incredible! I highly recommend them to anyone that wants to save money and build their business. Our representative is awesome! Anytime we have a question or concern he is a phone call away and he answers his phone! He stops by occasionally to see if things are running smoothly and just a pleasure to work with. Very professional and very reliable!

  • Easton Christina

    I can’t say enough good things about Florida Merchant Services! From day one, they’ve been a game-changer for my business. Their seamless payment processing solutions have made transactions a breeze, and I’ve noticed a significant increase in sales since partnering with them. The customer support team is top-notch, always ready to lend a helping hand and resolve any issues promptly.

    What sets them apart is their commitment to understanding my specific business needs and tailoring their services accordingly. It feels like a personalized experience rather than a one-size-fits-all approach. Plus, their rates are competitive, and there are no hidden fees, which is a huge relief!

    Thanks to Florida Merchant Services, I can focus on growing my business with peace of mind, knowing that my payment processing is in expert hands. I highly recommend them to any business looking for reliable, efficient, and customer-oriented merchant services.

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Overcharges Reported

Getting the lowest costs with Florida Merchant Services?
Probably not.
>>> See what we are finding <<<