One For Merchants Review

Announcement:
Rates as Low as 1.7%, No Monthly Fees, No Contract, 24/7 Support. See Who It Is Now.


One For Merchants Logo
One For Merchants
Star Full Star Empty Star Empty Star Empty Star Empty
One For Merchants

Agree with our rating?
Tell us about your experience with One For Merchants in the comment section below.

View Pricing

Updated 3/8/2019: At this time, One For Merchants appears to be a defunct organization. The BBB reports that mail sent to the business on 06/26/2017 was returned by the U.S. Postal Service, and its profile with the Utah Business Registry expired as of 05/29/2018. All evidence suggests that One For Merchants is an inactive brand at this time, but be aware that it could be doing business under a different name. If you have any knowledge of One For Merchants’ status (whether it is still active, operating under another name, or no longer in business), please leave that information in the comment section below this review.

One For Merchants (oneformerchants.com) is a recently created merchant account provider that appears to be a new entity created by, or at least closely connected to, the founders of ElitePay Global. Like ElitePay Global, One For Merchants is a reseller of NPC contracts. The company does not list any information about its ownership or location on its website, but its profile with the Utah Business Registry lists an address at 90 East Fort Union, Ste 100, Midvale, Utah 84047. ElitePay Global also operates out of Utah.

Based on our own independent research and information provided by commenters, it appears that One For Merchants shares executive leadership and business operations with ElitePay Global, an “F” rated provider on CPO. A commenter on our ElitePay Global review has stated that Zach Brown and Simon Crapo are the owners of One For Merchants, but that they manage the company in collaboration with Andy Bentley and Brian Bentley of ElitePay Global. The commenter’s claim is supported by the fact that the registered agent for One For Merchants is Kevin Cornett, a former vice president of client relations at ElitePay Global and former manager at Ironwood Payments.

Multiple third-party websites list the company at One For Merchants’s address as “3B Enterprises dba One.” The Nevada business registry lists Kevin Cornett as a manager at 3B Enterprises. The Nevada business registry also lists Brian and Andy Bentley as officers at “3B Ventures,” a name which bears a clear similarity to the name 3B Enterprises.

Perhaps the most convincing piece of evidence in support of the commenter’s claim is the fact that a December 2014 screenshot of the One For Merchants homepage shows marketing copy that mentions ElitePay Global twice by name. It is unlikely that an unaffiliated company would mention ElitePay Global on its homepage. The geographic proximity of One For Merchants to ElitePay Global, the involvement of Kevin Cornett, the direct mention of ElitePay Global on the company’s website, and the information provided by the commenter strongly indicate that there is an undisclosed connection of some kind between ElitePay Global and One For Merchants.

Simon Crapo is the sales director at One For Merchants. It should be noted that One For Merchants shares a location with a marketing company called Momentum Business Solutions, which employed Simon Crapo as its sales manager as recently as June 2015. It is unclear whether Momentum Business Solutions is also a Bentley-affiliated subsidiary.

Key Points

  • Sales & Marketing: One For Merchants appears to hire independent sales agents and has received some complaints about its sales practices.
  • Costs & Contract: One For Merchants offers a three-year contract through NPC/Vantiv with a liquidated damages-style early termination fee.
  • Complaints & Service: One For Merchants has received fewer than 10 public complaints.
  • BBB Rating: One For Merchants has an “F” rating with the Better Business Bureau and has received three complaints in less than two years.
  • Rates & Fees: How Merchants Got The Best Rates With One For Merchants
these processors announce that they now sync with quickbooks

One For Merchants Reviews and Complaints

Here's What Their Clients Say

Complaint Summary

Total Online Complaints
<10
Live Customer Support
Yes
Most Common Complaint
N/A

We are currently able to locate fewer than 10 negative One For Merchants reviews, although the few available complaints are very harshly worded. Merchants and employees alike describe deceptive sales tactics similar to those used by ElitePay Global, an unprofessional work environment, expensive hidden fees, long-term leasing contracts, and poor customer service. One for Merchants is still a new brand, so it hasn’t had time to accumulate a great deal of positive or negative feedback. However, the negativity of the few available reports, combined with the strong evidence linking the company to ElitePay Global, have inclined us to assign the company an “F” rating in this category out of caution. One for Merchants’s rating may improve or remain the same as more merchant and employee feedback becomes available.

One For Merchants BBB Rating and Report

Our Better Business Bureau Profile Assessment

BBB Summary

Product & Service Complaints
1
Billing & Collection Complaints
2
Advertising & Sales Complaints
0
Guarantee & Warranty Complaints
0
Delivery Complaints
0

The Better Business Bureau currently maintains a profile for “One for Merchant” that accurately lists the company’s URL and gives it an “F” rating. This profile has only been active since March 2016 and lists the address of NPC as the company’s location. The BBB has received three complaints against the company, with two related to billing or collection and one related to a product or service problem. One For Merchants has not responded to any of these complaints. Given the company’s failure to address any of its complaints, we see no reason to adjust the BBB’s rating at this time.

in the news apple versus banks

One For Merchants Fees and Rates

A Closer Look at the Contract

Don't Fall Into An Expensive Trap. See Who The Worst Processors Are.

Cost Summary

Swiped Rate
1% (Credit) / 0% (PIN Debit)
Keyed-in Rate
2.99%
Early Termination Fee
Liquidated Damages
PCI Compliance Fee
Variable
Equipment Lease Terms
48 Months, Non-Cancellable

According to the One for Merchants contract (available below), the company’s standard agreement is a three-year term through NPC/Vantiv that automatically renews for two-year terms and includes a liquidated damages early termination fee. This fee is calculated as follows:

[…] if the Merchant Application states that all Card Organization fees will be passed through to Merchant, an amount equal to (a) the average monthly fees paid by Merchant to Processor under this Agreement (excluding Card Organization interchange and assessment fees) for the three calendar months in which such revenue was the highest during the preceding twelve calendar months, or such shorter period if this Agreement has not been in effect for twelve months, multiplied by (b) the number of months remaining in the then current term of this Agreement, on a pro rata basis, or

1) if Merchant is not a pass through merchant governed by a. above, an amount equal to (a) the average monthly fees paid by Merchant to Processor under this Agreement for the three calendar months in which such revenue was the highest during the preceding twelve calendar months, or such shorter period if this Agreement has not been in effect for twelve months, less (b) two percent (2%) of the average monthly sales dollar volume during the three calendar month review period, multiplied by (c) the number of months remaining in the then current term of this Agreement, on a pro rata basis.

iii. Notwithstanding the foregoing, the Early Deconversion Fee and liquidated damages fee will not exceed the maximum amount set forth by applicable law.

In our opinion, this type of early termination fee is excessive and is enforced solely to retain merchants against their will, and we do not advise any merchants to sign contracts that contain liquidated damages clauses.

In addition, we have found one report indicating that One for Merchants sales agents typically sign merchants up for long-term equipment leases through Northern Leasing and First Data Global Leasing. These leasing contracts are typically four-year agreements that cannot be cancelled without paying the full cost of the lease in one lump sum. In addition, the full cost of the lease over four years is nearly always many times greater than simply purchasing equipment outright. For this reason, we recommend that merchants purchase rather than lease equipment whenever possible.

If you have any information about the standard One for Merchants contract (including any monthly minimum fees or PCI compliance fees), please share that information in the comment section below this review. See the One For Merchants NPC contract.

One For Merchants Jobs and Employment

Hiring Standards and Ethical Marketing Assessment

Audit Your Current Statement To Find Its Hidden Fees

Processing statements are intentionally complicated so that they can overcharge you. Get clarity before you switch.

Key Points

Employs Independent Resellers
Yes
Advertises Deceptive Rates
Yes
Discloses All Important Terms
No

According to merchant complaints, ElitePay Global and One For Merchants share a common sales pitch. Their agents quote a rate of 1% on all credit card transactions and a rate of 0% on all PIN debit transactions without mentioning any potential mid-qualified or non-qualified fees. These agents also insist that these low rates are only available to merchants who also sign a four-year equipment lease through First Data Global Leasing or Northern Leasing Systems. Merchants complain that these quoted rates are simply the company’s qualified rates, and that very few (if any) transactions receive these rates. Instead, mid-qualified and non-qualified downgrade fees are commonly tacked on to most transactions, resulting in a very high effective rate. Furthermore, the company’s equipment leases can cost up to $149 per month and are impossible to terminate without incurring huge cancellation penalties.

We have received multiple complaints indicating that these sales tactics are used by One for Merchants sales representatives. Given this report and the company’s apparent links to ElitePay Global we have assigned the company a “F” rating at this time.

One For Merchants Review Summary

Our Final Thoughts and Opinions

One For Merchants rates poorly according to our rating criteria. The available evidence indicates that One For Merchants has close ties to ElitePay Global, including shared employees and assets. We are unable to locate any positive feedback about the company, and the complaints that are available describe many of the issues that were described by dissatisfied ElitePay Global merchants. Our rating may be subject to change as more information becomes available about the company’s ownership and corporate structure.


If you found this article helpful, please share it!

One For Merchants Competitors

Compare Quotes From These Processors



Customer & Employee Reviews

What Others Are Saying About One For Merchants

Leave a reply

Your email address will not be published. Required fields are marked *

 

Comments must contain details about your experience. Please do not use ALL CAPS. Self-promotion, marketing content, or contact information of any kind will not be published. By submitting a comment, you are agreeing to our Comment Policy

7 Responses

  • Gary

    I was charged $76 to process a $50 credit card sale. This company is the absolute worst!

  • Joe T

    Being a credit card processing Independent Sales Office, is a long way from being in the banking business. I can assure you that. Anyone can become a CC ISO.

    Hell, if you can pony up the money you could become an ISO. Its not prestigious under any circumstance.

    They do lots of window dressing and entice you with a low rate, slam you into a 299 lease for 48 months which is 14,352$. Pay the sale rep 25% of the profit. They keep 75% and pay a receptionist 12.00 an hour to take your complaints. Rinse and repeat.

    ISO’s are completely independent of first data, northern leasing, V/MC/AMEX so no accountability or regulation. Hundreds if not thousands of ISO’s.

    Be careful.

  • ileana Moreno

    This company withheld 28% of my deposits staring without ever notifying me. When I noticed I tried calling them and they told me that the IRS took this money because my tax ID was incorrect. Which was not true. First of all IRS does not withhold from cc deposits. I called the IRS and they confirmed this. Second, I did not have any change in my name, address or tax ID info.

    I am very upset and was told from the IRS that since it is the end of the year I will not be able to get this monies back from ONE that I would have to wait for April when I do my taxes. I am still waiting to get a call from them. Everytime I call I get a new representative. I hope they are not scamming me.

  • Alan Rucker

    Please listen to all of the above comments! This company is a big scam. I was charged for five months, after being told by a account manager the fees on the contract don’t apply to me. I have the email with me asking to terminate my contract effective immediately, if there would be monthly fees charged to me. The account manager emailed me back, “Those fees do not apply to you, there for the other terminals”. So why was I charged for five months when I never used their service. The company is still refusing to refund my money!! Run away from this company!!

  • Robert Van Wagoner

    I HAVE EXPERIENCED THE SAME TYPE OF THING WITH ONE FOR MERCHANTS. They suck you in with a very low promised rate for qualified and mid qualified cards, then charge the non qualified rate for all your card charges. Also the monthly rate seems to escalate whether your processing or not. They will try to sneak in major extractions from your bank account hoping people are not paying attention. Then they will string you along with promises of making things right, while they increase the monthly charge for the next month. DO NOT make the same mistake I made! Steer clear of these scammers.

  • DeafandDumb

    OK Everything about what this user above said is 100% correct and accurate. Andy Bentley aka The merchant processing puppet master has morphed from a scumbag at Elitepay Global into the true owner of one for merchants processing. Zach Brown & Simon Crap are on the payroll and are basically servants of Mr. Bentley. This business if you can call it that, will lie and deceive anybody to gain your business. The rates are not fixed. Also all merchants reading refer to the application that they are sending out and notice a category that gives 1%, 1.49%, 2.99%. IF YOU LOOK CAREFULLY you can see an (+) addition symbol which means they charge these rates in addition to what they quote you. Basically in other words YOU CAN PAY UP to 6 & 7% on any card THEY deem to be Non-qualified. This is a far cry from what they promise you. Imagine that, Andy ripping people off again. Also I heard that he likes to reward some of his slaves, I mean employees that do a great job to a line of cocaine. Mr. John Shaffer (current slave) would know all about this as he is the clown that helps Andy with his habit. He is also Zach Browns (Andy’s slave) little girlfriend. Also 99% of all of their employees are on drugs so if they seem really happy to tell you how they can help you its because they probably just did a line in the bathroom. STAY AWAY FROM THESE CON ARTISTS. THEY TRY TO PRETEND THEY ARE LEGITIMATE & ON THE CUTTING EDGE BUT THEY ARE WORSE THAN ANY PROCESSOR I HAVE DEALT WITH. IF YOU SIGN THE APPLICATION, THEN DON’T SAY I DIDN’T WARN YOU. They will probably change their name to something else soon which is something Mr. Bentley is custom to doing. HANG UP IF THEY CALL YOU. They are not salesman, they are liars & jailbirds that can’t find a real job that demands honesty & integrity so they end up at One ripping people off day after day. I would grade lower than an F but I don’t know that Z really means anything. RUN AWAY FROM THESE GUYS. THEY ARE BAD NEWS. Also the Facebook rating of 5 stars was created all by the slaves themselves. Boy they think they are smart! tee-he! I feel bad for all the sucker fish that took the bait. DON’T BE A SUCKER!

  • Concerned Merchant

    Elite Pay Global operations were sold in 2015 to an investment and management group from MS. Andy Bentley was hired to stay on for a year, but within 1 month the new owners terminated his contract because of his dishonest behavior. The company also changed the name to Ironwood, however Ironwood practices are much different than that of Elite Pay Global and 80% of the former staff has been terminated. Andy and Brian Bentley decided to start another merchant sales organization called One Merchant. The Bentley brothers are some of the most dishonest men I have ever dealt with, they are big time party boys who like to drink all night and then snort coke to wake up in the morning. They could care less about doing the right thing for merchants, they will slam you into a high priced lease and sue you if you don’t pay their ransom fees. I know there is talk looming that a class action complaint may be brewing against the Bentley’s. These guys should be put out of business and disallowed to ever get in into the banking business again…

Copyright

Copyright © CardPaymentOptions.com, Inc. (Digital Fingerprint: 0d38c6720f0d78a701b74d58653af608). Getting paid to re-write this page? Click here to earn a reward.

Any unauthorized copying and reproduction of the content of this page, including all meta data and computer code, is strictly prohibited. While the information in the above article is believed to be accurate as of its publish date, the author and publisher make no representation or warranties with respect to the accuracy, applicability, fitness, or completeness of the contents. The author and publisher shall in no event be held liable to any party for any direct, indirect, punitive, special, incidental or other consequential damages arising directly or indirectly from any use of this material, which is provided “as is,” and without warranties. Any and all use of trade names and/or marks are for identification purposes only and shall not be construed as a claim of affiliation, or otherwise, with CardPaymentOptions.com, Inc. ("CPO") in any form. The sole purpose of the material presented herein is to alert, educate, and inform readers. It is not intended as legal or financial advice. We may earn revenue if you obtain services from a provider that we recommend. See this page to learn how we support our operations.

Phillip Parker
date range
forum
7 Comments
FTC & Advertising Disclosure
We take great pride in providing one of the only objective an unbiased merchant account review websites on the internet. To support this enormous responsibility we earn some of our revenue through affiliate fees and advertising. These revenues in no way influence our ratings or reviews. Learn more about our monetization policies here.
closecloseShow disclosure

About The Author

Phillip Parker is the creator and author behind this website. He has over 15 years of experience in the credit card processing industry as a journalist, consultant, and former merchant account sales professional. He started this project as a blog to expose merchant services providers that engage in predatory business practices, such as deceptive marketing, misleading pricing, and high-pressure sales tactics. His goal is to help business owners find merchant account providers who serve their industry well while offering fair rates with no junk fees and no long-term commitments.

Phillip has researched over 1,000 payment processors and been quoted in numerous high-profile publications, including the Los Angeles Time, INC Magazine, The Atlantic, and the Miami Herald among others.

Need advice on card acceptance? Schedule a consultation with Phillip.

Phillip’s Top Processor Picks:
Retail, restaurant, e-commerce, mobile, professional services, and invoicing, Phillip recommends Helcim and CDG Commerce.

High-risk businesses, Phillip recommends PaymentCloud and Host Merchant Services.

How Our Ratings Work

Please note that our rating system was overhauled on April 26th, 2023. Reviews dated before this date may not score in accordance with the following.

Star Rating Criteria:

At the start of our research, all processors are awarded five stars. We deduct stars if the processor engages in any of the following:

– One star deduction if the processor has any junk fees.

– One star deduction if the processor does not post its pricing clearly on its website.

– One Star deduction if the processor is suffering from moderate client complaints.

– Multiple Star deductions if a processor is suffering from severe complaints, imposes unjust cancellation fees, markets non-cancellable equipment leases, engages in predatory rate pricing, or may be engaged in illegal activities.

Get all of the details regarding out rating criteria here.

Educational Resources

Before You Switch Processors, Find Out How Other Businesses Got Fee Refunds From Their Current Processor.

Phillip's Popular Reviews
stripe logo
Stripe Credit Card Processing
March 19, 2023
501 Comments
square credit card processing logo
Square Card Reader & POS
March 19, 2023
2222 Comments
Intuit Merchant Services
March 17, 2023
276 Comments
Shopify Logo
Shopify E-Commerce
February 11, 2022
18 Comments

Here Are The Processors Who Don't Hide Fees

Some processors have no monthly, no annual fees, no contract, and cheap rates.

Phillip's Top Picks by Industry

Should You Work In Merchant Services?

It's a cut throat industry. Get the truth here.

Quickbooks Payments Too Expensive?

These processors offer Quickbooks integration and have low rates.

Overpaying? Find Out.

processing cost calculator

Here's Where To Report Bad Processors

Start by leaving a comment at the end of this review

Advertisement


Our Readers Frequently Choose