Overview
In this review of Prestige Payment Systems, we will provide a detailed overview of the company's credit card processing services. We will cover the range of services they offer, including point-of-sale (POS) systems, mobile payment solutions, and e-commerce capabilities. The review will identify the types of businesses that might benefit from these services. Additionally, we will examine client and customer reviews to highlight common trends and potential concerns. The article will also address the company's pricing structure, contract terms, and specific features provided. By the end of this review, you will understand whether Prestige Payment Systems meets your payment processing needs.
About Prestige Payment Solutions
Prestige Payment Systems (affordablepaymentsolution.com) is a Portland, Oregon-based merchant account provider that has been active since 2007. The company is a reseller of First Data (now Fiserv) and a DBA of National Payment Systems, LLC. Prestige Payment Systems is often confused with PPS USA, a Los Angeles company that formerly went by the name of Prestige Payment Systems but changed its name to avoid being associated with the company that is the subject of this review.
![a screen capture of the prestige payment systems homepage](https://www.cardpaymentoptions.com/wp-content/uploads/2024/04/prestige-payment-systems-oregon-homepage.webp)
Prestige Payment Systems Leadership
The Better Business Bureau lists Brad Law as the managing member at Prestige Payment Systems, but Jonathan Beckman is the registering agent for Prestige's DBA, National Payment Systems LLC. We have located an online comment claiming that Brad Law and Jonathan Beckman have launched a new payment processing venture called “Performance Merchant Alliance,” but we have been unable to confirm some of the details related to this new venture. Performance Merchant Alliance has transitioned to the new brand identity of Freedom Card Solutions, and you can see the latest information that we have found in our Freedom Card Solutions review. LinkedIn has Izak Zabek as the CEO.
Other Possible Identities
In addition to the information we have found about Performance Merchant Alliance, we have received public comments below this review and private correspondence claiming that Prestige Payment Systems is also operating under the brand names “United Card Solutions,” “National Card Solutions,” and “Direct Processors.” These companies are based in Portland, Oregon, and do not disclose the identities of their executive teams. To learn more about these three companies, see the reviews we have written for each one. Additionally, the BBB page for Prestige lists “AffordablePaymentSolutions.com” as the Prestige website, though the link is not functioning.
Prestige Payment Systems Products and Services
Payment Processing
Prestige Payment Systems seems to handle the processing of most major debit and credit cards. However, their website provides limited details about their specific services. Based on the websites of their DBAs, it appears that the company likely offers POS solutions, including mobile readers and countertop terminals, e-commerce options, telephone payments via a virtual terminal, PCI compliance, EMV support, and gift card programs for merchants.
Ron
Prestige Payments aka National Payment Systems LLC has joined forces with Blue Square Resolutions, Riverside Payments, GoCHYP founder Mychol Robirds and others.
Here are a few Links to Verify.
Here is a video from Sabin Burrell facebook
Shows Brandon Sinner/Riverside and Robirds/CHYP Hero Secures
https://www.facebook.com/sabin.burrell/videos/10158918057642778
Link explaining other involvement
https://www.businesswire.com/news/home/20200114005127/en/Payments-Powerhouse-Secures-Senior-Capital-and-Rebrands-as-Boom-Commerce-with-Focus-on-Integrated-Payments-and-Strategic-Acquisitions
https://www.digitaltransactions.net/eye-on-acquirers-boom-commerce-debuts-nab-launches-a-new-pci-program/
Phillip CPO
Thank you, Ron!
nourtobacco inc.
stay away stay away stay away, false promises, outrageous fees, professional in laying to their customers, fee chages every month
This post will help: Eliminate Hidden Fees From Your Monthly Bill
-Phillip
Cindy Brannon
Signing on with Prestige Payment Solutions was possibly the worse business decision I’ve made in my 25 year career as a business owner. We have been charged as much as 56% ABOVE interchange rates. They hung up on me today and would not answer any of my attempts to call back. The “customer relations manager” does not answer direct questions in regard to overcharges. I requested a copy of our contract and was told she would TRY to get it to me but I still have not received it. This company has robbed our small seasonal business of thousands of dollars. I am wondering if anyone is aware of a class action suit against this company and if not, how do we get one started. They need to be held accountable for what they are doing.
This post will help: Best Merchant Accounts for Seasonal Businesses
-Phillip
Donna Sit
Prestige will lock you in for 4 years without telling you about this. They will keep charging you fees even after your account is closed. They will get any execute to charge you 7 different Debit fee once or twice at a time. Never believe what they said.
From The Editor
This Post Might Help: Cancelling a Merchant Account Without Paying a Fee
Kelly Kelly
Do not use this company, they are not honest.
The contract has hidden fees, they insisted I get a credit care processing machine that I did not need and charged me $50 mo for 2 years. I could of bought one at Costco for $200. My contract was up with them in April 2018 and they are still charging me fees, I called and talked to someone about and they hung up on me. When you call you get a recording to leave a message. They are hurting a lot of small businesses.
Do your homework before you choose a credit card processing company.
From The Editor
This Post Might Help: How To Get Out of a Merchant Account Contract
Bruce James
Worst processor in the industry. Constant overcharges. We dropped them and are glad we did.
Roz Kitchner
DO NOT USE THIS COMPANY. They will cheat, lie, and do whatever possible to get your business. Once they hook you, customer service is non existent. I had to read my statement with a fine tooth comb each month. I never understood them and they were never explained to me even though I asked. My contract stated no annual service charge. They decided after 3 years to charge this fee and printed it on page 3 of the statement in small letters. They said they would refund me $97 of the $197 that was charged. It took 4 months to get that back and 2 phones calls. I cancelled my account on the 5th of the month. I did everything they told me to do so I wouldnt be charged any fees. 2 months later they took $144 out of my account and said it was an inactive fee. They said they never received my cancellation in writing. I kept a copy of it and resent it and made sure my account was cancelled. I was told I would get the $144 returned to my checking account. I never got it after 1 month so I called again. I was told there was nothing that could be done about it as my account was closed. I could go on and on about other fees I have been charged in the past but that was the straw that broke the camels back
Eva
I left Prestige after 8 yrs. with many phone calls of leaving on June31,2017. New company. In Aug, Sept, Oct . Nov. Dec. and Jan. they kept taking(stealing) from my bank. total being $1570.35 stolen. Then after phone calls from Nov.10-April 12. 9 phone calls total.( I have nothing better to do.) So far they have paid back in stange amounts. totals being paid back $963.92. They still owe me $606.43. Today they say they owe me $534.00, something like that. This is out of control. Under escuation now. Right. Why now? Taking was easy but refunding is real tough.
Adam
We cancelled our account with Prestige Payment Systems on the phone and in writing, per their instructions and they continued to charge us for 34 months. We never used them during this time as we went with another company. They are claiming they thought we were only cancelling our machine and not the account which is pure baloney.
Tray Maxson
Poor company on all levels, negative rating on Customer service. Hidden fees, had no idea that we were being put in a lease until it dinged my credit report. Non cancelable contract that I am currently seeking legal action to settle this. Do not use prestige or first data
Melissa Wynn
This company is such a scam. You fulfill your obligation of a 48 month contract, email them a 30 day notice to let them know you do not wish to renew after your 48 months are up, send back the terminal you were forced to lease for 48 months, they receive the terminal, and continue to take money out of your account 2 months after you have stopped using their company for merchant services. I do not recommend this company NOR EVER giving them your bank information. They do not honor the contract you sign, so BEWARE!
Jon Pienkowski
**SCAMMERS**
They said I would get 0% on most transactions and that I only had to pay $70 a month for the machine lease, processing fee and they would take care of all PCI compliance needs (which they are supposed to take care of and say they will do for you). It’s all BS. I pay about $100-$150 a month PLUS processing.
Then I have had PCI issues for over 2 years. So after a YEAR of them saying it was fixed (but wasn’t) I finally worked with TransArmor directly myself and found out they had my account setup wrong and that’s why I was having PCI test issues.
They are simple sales company and it’s all a SCAM/SHAM.
Unless you are processing $1000 orders, just get a regular square/mobile swiper.
Customer support is a phrase that does not exist in their world.
One of the last times I called to work out my PCI issue, one of their service reps put me on hold for 45min to try and make me go away. Called back and she answered immediately and just demanded a supervisor; equally as bad. TERRIBLE COMPANY! RUN FAR FAR AWAY!
Mark
They tell you lies to get you to sign. Read the fine print. Card machine lease is over $100 per month. Stay away from these criminals.
mike
this company is the worst I have ever dealt with.. fees are not what they say they are and every moth I have to keep calling back because of being over charged .. If your looking for a card system DO NOT USE PRESTIGE (MERCHANT SERVICES)
Donald J
Please write me at [email protected] and I will give you some very negative information regarding my personal experiences with this company. Dont sign up till you contact me….
Scott
Worst processor I have ever used! So many hidden fees, they are not at all transparent with what the charges are. They ended up charging me double on my processing due to a “computer error” and I’ve had 3 managers tell me they will call me back, but to no avail. Also, they auto renewed my account with out my permission and charged me almost $300 dollars. I’ve been trying to get out of my contract, and am not happy!!!
Luke
We had prestige for almost 2 years we got nothing that they had promised us when we signed on with them. They did not disclose everything that they should have. I canceled them December 2015 I was told they would call me back to complete the cancellation. They never called back, I finally called them in January then found out I had to send in a letter of cancellation, I sent this letter and then I find out I have almost $2000 and cancellation fees along with non-transaction fees because I quit using them. After that I found out my credit card processing machines were least to be on a four year lease with a $3000 buyout or the remainder of four years to pay and $77 a month. I finally got somebody who is willing to work with me we cancel out my account and supposedly brought it to zero. I had her send me a letter stating that my account was closed and there was no remaining balance.then April comes around and I received a letter from a debt collector saying I owe $1200 I call Prestige back and try to get this straightened out. I was told that it was fixed and that I had a zero balance. Then on September 5, 2016 I get another letter from A debt collector saying I owe $724 no other bill just this. I called proceeds back after the same person and she tells me I’m sorry but you need to pay this user fees for January February and we’re not using our system. I would not trust them with any of my money or anybody else’s money stay as far away from them as possible! It will promise you the moon but all it is is a big sales ploy to get you in and then it cost you too much money to get out when you find out you’ve been swindled!
Shelley
Luke,
How were you able to finally get ahold of them to stop the payments. Other than run-around on a phone call I can’t find an email address of a physical mailing address for the company.
Hi There
I used to work for Prestige Payment Systems, not in sales but HR and Operations. I only worked there for 6 months and didn’t want to be associated with a company that was unethical and downright fraudulent. I heard many conversations between sales people and business owners and all of the comments here are correct. They tell business owners anything they want to hear just to get a sale. It is a corrupt operation from top to bottom. Jonathan Beckman and Brad Law are the co-owners. There is a location in Vancouver, WA, Portland, OR, Dallas, TX, Sacramento, CA , Los Angeles and Florida. DO NOT do business with these people. At the end of the day, all the sales people and telemarketers want is cash for doing a deal and they will tell you anything you want to hear just to fill their wallets.
Kandy Heckendorf
They are the worst company I have ever worked with. They will tell you anything to get you to sign with them and then put you through the ringer. They should be put out of business and my hope is that no other small business will ever have to deal with what I have had to with them!
Matt
I bought a business and signed up with the same processing company as the previous owner, which I now realize was a huge mistake on my part. I completely regret signing up with Prestige Processing Systems – so much so that I’ve paid the penalty to terminate early.
Customer service is nearly impossible to reach. They will not return your calls or acknowledge emails. If you do reach someone, they constantly put you on hold to handle other calls, are unable to assist you, transfer you around to another person so you eventually end up back where you started. A total nightmare.
Many billing/fee problems, failure to properly set up my terminal — I mean the list goes on and on.
Judith Gibbons
Two very long years have passed using Prestige and I wish I had never heard from them or left my original Merchant services. Fees keep appearing that I did not know of and I had no idea that I could not get out of the contract of 48 months for their equipment without paying a fee of $4000. We are planning on closing our business to retire the end of 2016. There must be a way to not pay these crooks for something we do not want.
Margaraet Nunez
I am so sorry I signed up with them. They do not tell you the whole story…made m e think that they were giving me the terminal…hod no idea it was going to be a a lease with a different company.
Joel Hudson
Performance Merchant Alliance is connected directly to Prestige Payment Systems the non-cancelable lease through FirstData Global was associated with Prestige Payment Systems, but we only saw the Performance Merchant Alliance logo on the marketing material.
Joe Mama
It’s possible that Prestige Payment Systems is now operating as United Card Solutions using the same tactics. They likely wanted to rename in order to get away from their rotten reputation. I received a call from United Card Solutions today offering the same “0% processing” that Prestige used to always call about. Plus they had my first name and got our business name wrong, the same way Prestige used to. I’ve never done business with United Card Solutions so they shouldn’t have my name. I’ve had to resort to blocking their number.
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Are you with Prestige Payment Systems? Learn how to resolve this complaint.
Ned
Got a call from 503 595 7323, caller ID says prestige payment systems. If they call, never ever pickup.
I do not have an account with prestige payment sys, nor would I ever. The sales guy was extremely pushy, rude, & would not hang up after repeatedly telling this idiot that I am not interested. Prestige sales guy asked “who I was” that “I do not make the financial decisions of my company” and that” I was messing with his time” What!?
prestige payment systems is a total garbage scam company.
Jennifer
My call was from 916-661-6200. They have called me five times after being told to take me off their list. They wanted a four year commitment, signed immediately. No website. Really, no website?!! They said they didn’t need one. The application they sent was two by three inches in size, one page. They wanted to explain each item on the application verbally and have me commit verbally, but wouldn’t give it to me in writing. I can’t believe they haven’t been shut down!