Note: As of 2022, the website for National Card Solutions is down. We believe the company is out of business. (https://editorialrm.com/) We will no longer be updating this profile.
An Organization With Many Names
Headquartered in Sacramento, California, National Card Solutions is a merchant account provider that serves standard-risk business types across the United States. National Card Solutions appears to share ownership or to be otherwise affiliated with three other credit card processors called Performance Merchant Alliance, United Card Solutions, and Direct Processors. All four companies have similar websites and promotional language, and all four appear to be represented by Jeff Easter, an online reputation management specialist.
Merchant account provider reviews reflect that National Card Solutions is a DBA of Prestige Payment Systems. That affiliation would explain the company's connection to Easter, as Prestige Payment Systems is ripe with negative reviews and allegations of unethical business practices among merchants. United Card Solutions and Direct Processors are also both confirmed DBAs of Prestige Payment Systems.
Our own independent research has revealed a number of potential links between Performance Merchant Alliance, Prestige Payment Systems, and a company called National Paymentech. Merchants are advised to inquire as to whether National Card Solutions has any previous or current affiliation with Prestige Payment Systems, and specifically what Jeff Easter's role is in all of the companies that have been identified in this review.
National Card Solutions Payment Processing
Prestige Payment Systems appears to process most major debit and credit cards. Their website gives little info on what exactly services they offer, but if the websites of their DBAs are any indication, we can assume that the company offers POS solutions including mobile readers and countertop terminals, e-commerce solutions, telephone payments through a virtual terminal, PCI compliance, EMV, and gift card options for merchants.
The Jeff Easter Connection
It is unclear at this time whether Jeff Easter is the owner of these companies, an employee of these companies, or a PR representative hired by these companies, but he is listed as the primary contact in three separate press releases about each organization. The Better Business Bureau also lists him as the principal of Performance Merchant Alliance. We have found some evidence that National Card Solutions was at one point partnered with BlueSquare Resolutions.
Location & Ownership
National Card Solutions is a reseller of First Data (now Fiserv) products and services through i3 Verticals, LLC, and therefore utilizes Wells Fargo as its acquiring bank. National Card Solutions appears to have been launched in August 2015 and is located at 111 SW 5th Ave #2675, Portland, OR 97204.
Table of Contents
- Costs & Contract: Resells three-year agreements with First Data (Fiserv) that include…
- Complaints & Service: Complaints number more than 25 on…
- BBB Rating: Has no rating with the Better Business Bureau and has received 0 complaints and 0 reviews in…
- Sales & Marketing: Does not appear to hire independently contracted agents but has…
![National Card Solutions payment processing](https://www.cardpaymentoptions.com/wp-content/uploads/2021/08/national-card-solutions-payment-processing.jpg)
National Card Solutions offers standard payment processing services
Viviana
This company is now representing itself as Pay Partners. The sales agents will completely lie to your face to get you to sign up. Once you’re transferred to another department it’s completely different. Everything you were told and promised was a lie. On top of the the customer service or representative handling your account is horrible and unprofessional. Please beware, I got an uneasy feeling almost immediately after my application and with every person I talk to it gets worse.
This post will help: Find and Eliminate Fees In Your Monthly Bill
-Phillip
Jose
This company is horrible the worst customer service they don’t care they will hang up the phone on you the charges and contracts they will give are crazy don’t ever sign anything with this company
This post will help: Best Payment Processors for Great Customer Service
-Phillip
Layla
DO NOT LISTEN TO WHATEVER THEY TELL YOU!
I would not be struggling in debt if I’ve read the lease extremely carefully and have not been affected by their rushing on phone about signing the lease. I was young and wanted to help my family business so of course I would do anything to help us saving cost. Unfortunately it’s totally opposite. Their lease is for 48 months non-cancelable. No matter what happen to you or your business. You have to pay even though u have to shut down your business and return their equipments. They charge you triple price than other company (I just figured it out after a while comparing the statements). I tried to work with them and explain to them about our situation that we could not continue running the business because the issue with the landlord so we would like to return the equipment and terminate the lease. They told me that we still have to pay for 30 months left ($115/month) non-cancelable. WTF?? We closed our business bank account and just received a letter from them saying that if we don’t pay they will “report to certain credit reporting agencies”. BBB should jump in and shut this business down. They just want to rip off people!!!
Lonnie thomas Davis
this company is a rip off
Irvin Zimmerman
Jon Erickson called me wanting to set me up to process credit cards for my small business saying he can cut my CC processing fees in half but alas they went up 2 1/2 times/ 5 times what he promised. He left his cell number to call if I had any problems, just call him & he would take care of any issues, but I could never get a hold of him. Jon Erickson is a CROOK!! as is everyone connected with National Card Solutions or First Data!!!!!!!!!!!!!!!!!!!!
If anyone is interested I would like to file a Class Action Suit against ALL these CROOKS.
MERRY CHRISTMAS & GOD BLESS EACH and EVERYONE.
Brenda
Irvin, I had the same salesman and same issues as you. I am still trying to get out of this BS. Now Prestige is taking over, I praying they can help. I sent 2 units back to them as they would not work here. Apparently First Data has not received them back so they can cancel my Lease.
Irvin Zimmerman
Everyone that gets ripped off by these crooks needs to file their case with the BBB online it is easy,Maybe if enough people file we can make it hot enough for them to get something done.
Brenda
Continuing to get a run around. Looks like the only way I can get rid of all the BS is to cancel my checking account and get a new one. WHAT a NIGHTMARE ! I will most defiantly reporting them to the BBB.
Mark
Hi Brenda, I would be interested to know how canceling your checking account works out for you. If that’s what it takes and there is no repercussion then that is something to think about.
Irvin Zimmerman
Cancel your checking acct, see my comment below.
Mark
Hi Irvin, I’m with you on the class action against National Card Solutions. I was drastically misled as well and have an outrageous equipment lease and rate that I can’t get out of which is absurd. It is especially angering when you consider we have never used the equipment. Contact me about this.
Irvin Zimmerman
Yes, you can close your checking account, I closed mine & opened another about a year ago so far just a bunch of empty threats, just do not give the Bastards any new acct info or CC info.
Layla
Hi Irvin, I got the same issue with them that they tricked me to signed a 48 months lease (non-cancelable). Unfortunately we could not keep our family business and had to close. We closed our bank account and I just received their letter about they will report us to certain credit reporting agencies. I tried to deal with them about returning the equipment and they said I have to pay for 30 months left. Insane!!!
Shannon Tuttle
Same thing happened to us. We were forced to lease a credit card machine even though we are online only and have no storefront. 4 years later, its still wrapped in the box and I’m trying to cancel the service. All the numbers I could find so far are either disconnected or lead to a mailbox that isn’t checked…
From The Editor
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Kate
I run a small hair salon, and I felt bullied by the sales man who insisted that I was not locked in to a long term contract, but now that I want to cancel my merchant services, I’m being told that I still have to continue for 3 years or pay a huge fee.
jose briceno
national cards solutions are scammers,liar if you try to cancel a contract you will pay whatever remainder balance you have with them for example if you pay 50$ a month and your contract is 4 years you end up paying $2400 but not only that you also have to finished paying the equipment and that will cost you $6000 more and the equipment real price is 500$ tops.
they lie about everything they say and if you contact costumer service like i did they will tell you
also the come up with different fees that don’t even make since “we are sorry there is nothing that i can do and is 7am here don’t speak so loud, why are you talking over me”
this is the worst company i ever worked with.
someone should do something about their scam and lies
Gary Levine
I just read the earlier reviews. Read clearly. Jon Erickson is a liar plain and simple. Their subsidiary to camouflage the real culprit is merchantssolutioncenter is a total waste of time.
Give these people a wide area of safety as it will not be anything of a problem once you sign up. Anyone is welcome to contact me to hear what happened front to back. I will start the process of finding out who the owners are and keep moving forward until this is resolved. It is a total waste of time to speak with Holli, Angela, James of anyone at merchantscardsolutions. They have no solutions other than holing the money of small businesses in their quest for ripping you off.
Brian Winslow
National Card Solutions are a bunch of scammers, do not go with them. I was approached by their representative Jon Erickson via phone call (and he was extremely persistent, which should have been a red flag to begin with, but oh well.) Jon Erickson promised to waive any cancellation and setup fees, and “if they weren’t able to save me money, then I could cancel, no harm no foul.” I agreed to give them a try for a month. After a month, all of their hidden fees became apparent, and I went to cancel with them. In my contract, the “equipment lease” was listed as month to month with no cancellation, which I thought referred to processing. Nope! These scumbags have a SEPARATE fine print clause saying that you agree to processing for four years, which they happily informed me would scam me out of over a thousand dollars. Ashley Slaughter, their “cancellation expert” yelled over the phone and was completely unprofessional, and when I asked her to review the recorded phone calls pertaining to what Jon Erickson promised, she said, “Nope we don’t have those on file, we will be charging you the cancellation fee.” How convenient that they don’t record their promises to their clients. Steer WELL away from this scumbag company.
Kate
I also am in the process of being screwed by Jon Erickson.
Brenda
Brian,
Same experience here, almost word for word. Looks like I will close my checking account so they will get NO MORE of my money.
Lonnie Hardesty
Comments about National Card Services …
We discussed with the sales representative, Jon Erickson of National Card Services, that we were a web/mail order business not a business that has the opportunity to swipe the customers credit card. I believe he knew that and new that 90% of our sales would be non-qualifying sales and that their fee structure would be out the window. Again he personally knew that our business was web and phone based, not swipe and used total sales estimates to create merchant services cost comparisons. He will not talk to us about this claim and their customer service is nearly impossible to talk to. They say they will call within 24 to 48 hours and we most certainly won’t be sitting at the phone when they call so I never expect to be able to discuss this with someone of authority. Their long term lease arrangement on the equipment is a total hoax. It was initially represented as a portion of their merchant fees, which I believe it is, but then is later called the equipment lease agreement so you end up paying over $7,000 for about $500 worth of equipment.
This company is an embarrassment to the business community and needs to be exposed for what they really are.
Lonnie Hardesty
Proteas of Hawaii
[REDACTED – personal contact information]
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