BluePay Review

Do not trust the numbers that the salesperson gives you during their sales pitch. If you try this company out make sure you read EVERY thing that you sign, ALL the small print. They changed numbers and added extra fees and conditions (3 year contract, early termination for example) and hid them in my “application” form which is actually what they will use as a “contract agreement” form.

After the first 4 months almost all of the fees increased. Promised 1.69% swiped fee…was paying 5.6% fee on average per month. Promised $15/mo “service fee”…was paying $25/mo. Promised NO annual fee…was annually charged $119 for PCI compliance. No mention of a minimum fee…paid $50/mo even if I did no processing that month (hurt when business was very slow due to Covid). Business practices like these have to be criminal?

No complaints about the actual processing part, posted to account pretty quickly. I would definitely not recommend this company though. I have 2 months left of my contract, after reading some of the other reviews on here I am worried about continued fees after cancellation so I will be sure to receive proof of cancellation.

BluePay has apparently become WILLFULLY FRAUDULENT. They failed to close our account when I was personally told by their agent that it was closed, and they have since ILLEGALLY charged the non-profit I volunteer for hundreds of dollars and are refusing to not refund it.

BluePay is behaving like NOTHING BUT A SCAM!! Even further, it seems to actually be a group of firms named FISERV, CardConnect, Clover, and BluePay whom we were passed around while trying to even figure out who was wrongfully charging us. It looks like a FEDERAL RICO CASE to me — an interstate corrupt shell organization cluster where you can’t even figure out who is what!

VERY CORRUPT!!!

This company is a SCAM. Wasted my time, dealt with them for a week as they disguised as my potential client. Asked me to send invoice and said his accountant told him not to use paypal and square. And after many rounds of text and emails. He insisted me to use Bluepay and rudely asked me to hook it up with my bank account. What a shame. They want business desperately. They would do anything.

This post will help: Best All-Purpose Merchant Accounts

bad business to deal with my company cancel them in 2 months after I was lied to by their salesmen was promised 1% on all credit cards after the first bill I saw was over 4% 26k $1075 and $158 for a equipment their a bunch of lairs and their nothing but frauds don’t have them in your business you will regret if you do

This post will help: Best Automotive Repair Merchant Accounts

-Phillip

I was a customer of BluePay and cancelled my account in June. They continued to bill me for 6 months and even after I called to complain. When I asked for them to also refund fees associated with overdraft fees was told that I had responsibilities for my own account. I have tried to call and speak to a manager and have not been transferred to one nor can I leave a message. As of today still have not received my refund.

From The Editor
This Post Might Help: Cancelling a Merchant Account Without Paying A Fee

All the negative reviews are spot on. I have never dealt with such a devious company. They have hidden fees everywhere that they automatically withdraw from your account without notification. Over 90% of credit and debit cards are “non-qualified,” and thus, bill at a much higher rate. We have been trying to close our account for months, but they make it extremely difficult to do so. I do not know how they stay in business!

From The Editor
This Post Might Help: Cancelling a Merchant Account Without Paying a Fee

Joined bluepay and was told would receive a call to explain how to use the card reader. That did not happen. Then a review was initiated on one of the cards accepted. It took 3 + weeks then was called and said the review was complete and then released funds to my account. When asked the total funds released I received the reply “just over $200.00”. Did not know the amount. If you expect money after the transactions are complete, it won’t happen.Bluepay is a joke with your money!!

The worse ! No better than your average scammers ! Choose anyone else or regret it later.

This company was (and still is) a drain on my business. I cancelled over a year ago by using their requested forms, after they repeatedly double billed me. Receipt of those forms was confirmed and they told me I was cancelled, yet over a year later, I’m still getting billed for monthly services, even though I went with a more reputable company over a year ago. Don’t use their services unless you want to pay more, get horrible customer service, and have them keep your money until you remind them they should be putting it in your account.

BluePay provides everything we want and need from our credit card processor. Their competitive pricing, easy-to-use and secure online portal, and exceptional customer service allows us to focus on growing our business rather than the day-to-day administration. I definitely recommend working with BluePay.