ImGlobal Payments Review

Name: ImGlobal Payments
Item: ImGlobal Payments
Rating: 4.7
Author: Phillip Parker

By Phillip Parker

Last Updated: February 25, 2019

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ImGlobal Payments Rating

4.7/5

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UPDATE 2/25/2019: The ImGlobal Payments website (imglobalpayments.com) currently redirects to the website for Pay361 (pay361.com), indicating that ImGlobal has rebranded as Pay361. We will no longer update this review. See our Pay361 review for up-to-date information about this company.

Founded in 1999, ImGlobal Payments (imglobalpayments.com) is an Israel-based merchant account provider that specializes in serving international and high risk business types. The company does not list an acquiring bank on its website, but it’s likely that it has partnered with multiple banks in order to serve its diverse merchant base. Nahim Felczer is the CEO of ImGlobal Payments, which is headquartered at 3 Dolev St., Suite 8, Ramat Hasharon, 47409, Israel.

ImGlobal Payments Customer Reviews

Here's What Their Clients Say

Key Points
Total Online Complaints	<10
Live Customer Support	Yes
Most Common Complaint	N/A

We are unable to locate any negative ImGlobal Payments reviews at this time, and there is no evidence that the company is a scam or a ripoff. ImGlobal Payments processes payments all over the world, so it’s likely that the company outsources some of its customer support to local banks. These partner banks may receive some complaints that are intended for ImGlobal Payments, but we have found no evidence that this is occurring. For a high risk merchant provider that was established in 1999, ImGlobal Payments has maintained an enviable complaint record. The company can be reached by telephone, fax, or email.

ImGlobal Payments Online Ratings

Here's How They Rate Online

The Better Business Bureau does not maintain a profile for ImGlobal Payments at this time. Accordingly, we will not factor a BBB rating into this review.

ImGlobal Payments Fees, Rates & Costs

A Closer Look at The Contract

Key Points
Swiped Rate	Variable
Keyed-in Rate	Variable
Early Termination Fee	Variable
PCI Compliance Fee	Variable
Equipment Lease Terms	Variable

There is very little publicly available information about the standard ImGlobal Payments contract at this time. The company specifically advertises to high risk businesses, which means that it needs to approve or deny each merchant’s application on a case-by-case basis. It’s likely that ImGlobal Payments’s rates and fees will vary dramatically based on each merchant’s business type, processing history, and time in business. There are no public merchant complaints regarding ImGlobal Payments’s contract terms at this time, which suggests that most of the company’s merchants are satisfied with the rates and fees they pay. We will therefore assign the company an “A” rating until more is known. If you have any specific knowledge of the standard ImGlobal Payments merchant agreement (including any early termination fees or PCI compliance fees), please share that information in the comment section below this review.

ImGlobal Payments Employee Reviews & Sales Tacitcs

Should You Work For Them?

Key Points
Employs Independent Resellers	Yes
Advertises Deceptive Rates	No
Discloses All Important Terms	No

ImGlobal Payments appears to primarily market its services through independent resellers and referral partnerships. The use of independent resellers is sometimes linked to elevated complaint rates in the credit card processing industry, but we are unable to find any ImGlobal Payments complaints that mention deception by the company’s sales team. ImGlobal also does not list any misleading rate quotes or unrealistic guarantees on its website. Considering its clean complaint record and fair advertising, we’ve assigned the company an “A” rating in this category.

Our ImGlobal Payments Review Summary

Our Final Thoughts

ImGlobal Payments rates as a reliable high risk merchant services provider according to our rating criteria. The company is not showing any public complaints after over 15 years in operation, which is the primary reason for its high overall grade. Our rating for ImGlobal Payments may be subject to change once we receive more merchant feedback regarding the company’s pricing and contract terms.

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About The Author

Phillip Parker

Phillip Parker is an independent card payment expert specializing U.S. and Canadian point-of-sale, e-commerce, and mobile payment acceptance. He has nearly two decades of experience in credit card processing as a journalist and consultant. Phillip is the creator of this website and has written over 1,500 articles covering numerous payment acceptance topics. He has also published critical reviews about most merchant services providers currently in operation.

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Phillip has consulted businesses of all sizes from mom-and-pop shops processing $10K per month to enterprise level organizations processing in excess of $300MM annually. His specialties include:

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