ImGlobal Payments Review

ImGlobal Payments Logo
Overall Score
4.7
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How did they treat you?

UPDATE 2/25/2019: The ImGlobal Payments website (imglobalpayments.com) currently redirects to the website for Pay361 (pay361.com), indicating that ImGlobal has rebranded as Pay361. We will no longer update this review. See our Pay361 review for up-to-date information about this company.

Founded in 1999, ImGlobal Payments (imglobalpayments.com) is an Israel-based merchant account provider that specializes in serving international and high risk business types. The company does not list an acquiring bank on its website, but it's likely that it has partnered with multiple banks in order to serve its diverse merchant base. Nahim Felczer is the CEO of ImGlobal Payments, which is headquartered at 3 Dolev St., Suite 8, Ramat Hasharon, 47409, Israel.

ImGlobal Payments Customer Reviews

Here's What Their Clients Say

Customer Reviews Summary
Total Online Complaints <10
Live Customer Support Yes
Most Common Complaint N/A

We are unable to locate any negative ImGlobal Payments reviews at this time, and there is no evidence that the company is a scam or a ripoff. ImGlobal Payments processes payments all over the world, so it’s likely that the company outsources some of its customer support to local banks. These partner banks may receive some complaints that are intended for ImGlobal Payments, but we have found no evidence that this is occurring. For a high risk merchant provider that was established in 1999, ImGlobal Payments has maintained an enviable complaint record. The company can be reached by telephone, fax, or email.

ImGlobal Payments Online Ratings

Here's How They Rate Online

The Better Business Bureau does not maintain a profile for ImGlobal Payments at this time. Accordingly, we will not factor a BBB rating into this review.

ImGlobal Payments Fees, Rates & Costs

A Closer Look at The Contract

Cost & Fees Summary
Swiped Rate Variable
Keyed-in Rate Variable
Early Termination Fee Variable
PCI Compliance Fee Variable
Equipment Lease Terms Variable

There is very little publicly available information about the standard ImGlobal Payments contract at this time. The company specifically advertises to high risk businesses, which means that it needs to approve or deny each merchant’s application on a case-by-case basis. It’s likely that ImGlobal Payments’s rates and fees will vary dramatically based on each merchant’s business type, processing history, and time in business. There are no public merchant complaints regarding ImGlobal Payments’s contract terms at this time, which suggests that most of the company’s merchants are satisfied with the rates and fees they pay. We will therefore assign the company an “A” rating until more is known. If you have any specific knowledge of the standard ImGlobal Payments merchant agreement (including any early termination fees or PCI compliance fees), please share that information in the comment section below this review.

ImGlobal Payments Employee Reviews & Sales Tacitcs

Should You Work For Them?

Jobs & Marketing Summary
Employs Independent Resellers Yes
Advertises Deceptive Rates No
Discloses All Important Terms No

ImGlobal Payments appears to primarily market its services through independent resellers and referral partnerships. The use of independent resellers is sometimes linked to elevated complaint rates in the credit card processing industry, but we are unable to find any ImGlobal Payments complaints that mention deception by the company’s sales team. ImGlobal also does not list any misleading rate quotes or unrealistic guarantees on its website. Considering its clean complaint record and fair advertising, we’ve assigned the company an “A” rating in this category.

Our ImGlobal Payments Review Summary

Our Final Thoughts

ImGlobal Payments rates as a reliable high risk merchant services provider according to our rating criteria. The company is not showing any public complaints after over 15 years in operation, which is the primary reason for its high overall grade. Our rating for ImGlobal Payments may be subject to change once we receive more merchant feedback regarding the company’s pricing and contract terms.

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Testimonials & Complaints

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