«

»

Apr 26 2011

iPay Review


iPay Overall Rating


*This provider has yet to receive a rating.  Learn more in the review below.

Rating Criteria | Find a Processor | Get Instant Rate Quotes | Write a Review


iPay Logo

iPay Logo

iPay (ipay.com), like Authorize.net, is not a merchant account provider or credit card processor but, instead, a payment gateway provider.  iPay is a product of Planet Payment, a data and payment processing company, and not to be confused with a credit card processor.   Planet Payment has a partnership with Global Payments, which is a credit card processor, so the iPay gateway is often packaged with a Global Payments merchant account for new merchants that do not currently accept credit cards.  Be sure to read the Global Payments review, if you are currently considering this package.

iPay Product and Service Offering

As a payment gateway provider, iPay provides services that allow merchants to accept electronic payments via a virtual terminal or through websites with a hosted payment gateway.  iPay’s virtual terminal is branded as the “iPay PS Portal Virtual Terminal” and allows merchants to process credit cards through any Internet connected computer without the need of extra dedicated processing equipment.

Upon watching a demo of iPay’s virtual terminal, this reviewer found the design to be rather out-dated and non-intuitive; however, it is robust with many customizable features and settings. Unlike many of iPay’s competitors’ virtual terminals, The iPay virtual terminal cannot be paired with a USB credit card slider and is limited to only typed transactions.  iPay’s competitive advantage is that it supports multi-currency transactions of dozens of different currencies.  Overall, it is best suited for larger enterprises with an international presence.

iPay’s hosted shopping cart (aka: Hosted Pay Pages) allows merchants to accept credit card payments through a website without going through the hassle of setting up their own 3rd party shopping cart.  iPay’s shopping cart is PCI compliant so the only step the merchant needs to take is to enter product information into iPay’s system.  Once entered, the shopping card generates an html code that can be pasted into a website to create a payment or “add to cart” button.  This is very common feature among most payment gateway providers.  In addition to all of this, iPay also has a robust recurring billing system, fraud management suite, and security tools.

iPay Complaints and Customer Service

iPay appears to have no complaints filed, which is normal for a payment gateway provider.  Merchants are advised to research the credit card processing company that is that is being paired with iPay.

Bottomline

iPay appears to be more of an enterprise payment solution rather than a small business payment solution.  iPay is a great option for businesses that need to accept international currencies or desire robust recurring billing features.

Featured Provider:

Merchant Warehouse (866) 460-5538
Review | Website

Related:

Leave a Review

Your email address will not be made public. This comment section is reserved for reviews and testimonials of merchant services providers. Unrelated commentary may not be published if unhelpful to other readers. Comments written in ALL CAPs or containing personal attacks, trolling, flaming, profanity, solicitations, false claims, or misrepresentations will not be approved or may be deleted. Required fields are marked *