Deft Payment Systems Overview

Serving Nearly Any Business Type

Founded in 2017, Deft Payment Systems is a merchant account provider that serves both standard-risk and high risk businesses. The company distinguishes itself from many of its competitors by offering payment processing for hemp and CBD merchants, which are historically considered very high risk by payment processors. The company should not be confused with DEFT Payment Systems (, an Australian payment processing company.

Deft Payment Systems Location and Ownership

Deft Payment Systems is headquartered at Hyannis, Massachusetts, and does not list its acquiring bank. Brett Husak is the president of Deft Payment Systems, and he also serves as the president of a company called “Flow Payments”.

Deft Payment Systems Review Table of Contents

  • Costs & Contract: Deft Payment Systems offers variable contract terms depending on each merchant’s business type, size, and processing history.
  • Complaints & Service: Deft Payment Systems has received fewer than 10 public complaints.
  • BBB Rating: Deft Payment Systems currently does not have a profile with the Better Business Bureau.
  • Sales & Marketing: Deft Payment Systems may hire independent sales agents but has not received any complaints about its sales practices.
  • Rates & Fees: How Merchants Got The Best Rates With Deft Payment Systems
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Products & Services Offered

Types of Businesses Served

  • Retail
  • E-commerce
  • CBD
  • MOTO
  • High risk

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Deft Payment Systems Rates, Fees, and Costs

Key Points

Swiped Rate 1.00% - 4.99%+
Keyed-In Rate 1.00% - 4.99%+
Early Termination Fee Undisclosed
PCI Compliance Fee Undisclosed
Equipment Lease Terms Undisclosed

Deft Payment Systems Contract Terms

There is no publicly available information about the standard Deft Payment Systems contract at this time. It is likely that the company customizes its pricing and terms according to each merchant’s business type, location, and processing history. The company’s wide range of preferred merchant types means that it could offer long-term equipment leases for certain merchants’ needs.

High Risk, High Fees

Deft Payment Systems’ focus on hard-to-place industries increases its exposure to chargebacks and regulatory hazards. To compensate for this elevated level of risk, the company and its banking partners may charge higher-than-average per-transaction fees and require the establishment of a cash reserve. This is a common practice within the payment processing industry, and merchants operating in high-risk spaces should be prepared to receive rate quotes in excess of 5%.

No Red Flags

The total absence of complaints about the company’s contract terms merits an “A” in this category, but it should be noted that we are assigning this grade without any verified knowledge of specific pricing. It is unlikely that Deft Payment Systems’ high risk contract terms are competitive with the cheapest merchant accounts.

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Response from Deft Payment Systems

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Deft Payment Systems Complaints & Customer Reviews

Key Points

Total Online Complaints <10
Live Customer Support No
Most Common Complaint N/A

No Public Complaints

We are currently unable to locate any Deft Payment Systems complaints that accuse the company of being a ripoff or a scam. This seems to indicate that Deft Payment Systems employs a proactive and available customer support team.

Deft Payment Systems Lawsuits

We have not found any outstanding class-action lawsuits or FTC complaints filed against Deft Payment Systems. Dissatisfied merchants who wish to pursue a non-litigious course of action against the company should consider reporting it to the relevant supervisory organizations.

Deft Payment Systems Customer Support Options

The Deft Payment Systems website provides general phone and email contact information but does not list a dedicated customer support number. We will award Deft Payment Systems an “A” rating in this category, but the company’s current customer support options do not qualify it as a top-rated customer service processor.

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Deft Payment Systems BBB Rating Summary

No Profile Available

The Better Business Bureau does not maintain a profile for Deft Payment Systems at this time. We therefore will not factor a BBB rating into this review.

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Truth In Marketing & Advertising

Key Points

Employs Independent Resellers No
Advertises Deceptive Rates No
Discloses All Important Terms No

Inside/Outside Sales Team

Deft Payment Systems appears to rely on a combination of independent resellers and in-house staff to market its services. There is no evidence at this time indicating that the company employs a large team of independent sales agents, and we are unable to locate any Deft Payment Systems complaints that report unethical behavior by the company’s sales staff.

No Misleading Quotes

Deft Payment Systems does not appear to engage in any deceptive advertising strategies in its official materials. If you suspect that Deft Payment Systems is charging you undisclosed fees, we recommend seeking a third-party statement audit to eliminate hidden charges.

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Deft Payment Systems Logo

Our Opinion of Deft Payment Systems

A Reliable Option for Most Merchants

According to all available information, Deft Payment Systems rates as a dependable merchant services provider. There is not a lot of specific information available about the company’s sales tactics or contract terms at this time, but its clean complaint record is a very positive sign. Even when dealing with companies that rate highly by our standards, we urge merchants to thoroughly examine the terms of any contract they are given and to compare its pricing to top-rated high risk merchant account providers.

We rely on your feedback about Deft Payment Systems to keep this review accurate and up-to-date. Please take a minute to tell us about your experience. We and the small business owners of this world thank you!

Thank you for reading my review. I hope that it has helped you with your research.

Why I'm Qualified to Write About Credit Card Processing and Merchant Account Services

I'm a former credit card processing sales director who left the industry because I didn't like how it takes advantage of small business owners. It feeds like a leech on businesses and thrives by imposing fees that are nearly impossible to comprehend. Seeing a need for change, I left and built this website help business owners better understand the industry, research merchant services providers, and get refunds of excessive merchant account fees. My experience of working "behind the curtain" in the industry, and using that knowledge for good, has resulted in millions of dollars returned to hard-working small business owners as well as enterprise-level companies.

From the time that I starting working in the merchant services industry to when I left to create this website, I've been on the pulse of payments for nearly 15 years. It didn't seem fair to keep this "insider" knowledge to myself. To lift the fog, I've reviewed hundreds of companies, read thousands of user reviews, and learned the pricing tricks of every provider. If you have questions about credit card processing, you can find the answers on this website.

How I Can Help You

I specialize in helping businesses get refunds of excessive fees and have recovered $1,567,184 this year alone! Submit a recent statement below to find out if you are getting overcharged. I'll take a look at it for free. If I find fees that can be refunded, hire me on contigency. I only get compensated if I put money back into your pocket.

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