mPowa Overview

Updated 3/13/2019: Powa Technologies filed for bankruptcy in February 2016. mPowa has been resurrected as a consumer loan service and has no relation to payment processing at this time. We therefore will no longer update this review.

mPowa (mPowa.com) is a mobile payment app developed by a London, England-based company known as “Powa.” Powa originally specialized in internet/e-commerce business management products and services but recently entered the mobile payments arena. The service is similar to GoPayment and Square and allows just about anyone with most brands of smartphone to accept credit/debit card payments. mPowa was founded in 2011 and is headquartered at The Met Building, 9th Floor, 22 Percy Street. London, W1T 2BU, GBR with a U.S. office located at 46 Laverne Avenue, Mill Valley, California 94941.

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mPowa Rates, Fees, and Costs

mPowa’s business model is similar to Square in the sense that it includes a free card reader, no setup fees, no monthly fees, no time commitment, no cancellation fee and a simple transaction fee. Additionally, the marketing and overall presentation of the service is nearly identical to its U.S.-based competitors. mPowa does, however, have a few standout features that set it apart.

The mPowa app is available to most merchants worldwide who already have a merchant account through another provider and want to enable mobile processing. In these cases, mPowa integrates with the merchant’s current processor and only acts as point-of-sale system. The cost for this service is a markup of 0.25% per transaction or $0.40 (or £0.25 or €0.30, depending on your country) per transaction, whichever is greater. Merchants who do not have a current merchant account, or wish to set up a new account with mPowa, will pay a flat processing fee of 2.95% per transaction, which is available to merchants in the U.S., U.K., Australia, and mainland Europe.

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mPowa Complaints & Customer Reviews

mPowa’s online customer support is strikingly similar to Square’s and also does not appear to include a support phone number. Although the lack of phone support has been a significant area of merchant frustration with Square, we did not locate any complaints describing mPowa as a ripoff at the time of this review. A possible reason for this may be the short time the company has been operating and that it has not signed enough accounts to expose problem areas. Additionally, mPowa’s integration with existing merchant accounts may result in mPowa complaints being redirected to the actual payment processors.

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mPowa BBB Rating Summary

Powa is based in the UK and does not currently have a Better Business Bureau profile. Therefore, we will not factor this category into the company’s overall rating.

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Truth In Marketing & Advertising

mPowa appears to rely primarily on its website to promote its services. The mPowa website lists a simple processing rate of 2.95% for small and medium-sized businesses who have signed up for a merchant account through Powa, and this figure does not appear to be disputed in any online complaints. We are currently unable to find any negative mPowa reviews that mention deceptive advertising, and the company’s official materials appear to present its services transparently.

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Our Opinion of mPowa

Although mPowa is a defunct product, some of the company’s business was acquired by a UK-based group called Greenlight Digital. It is therefore possible that Powa’s technology may resurface in the future under different branding. For now, merchants should assume that the company and its products are completely out of business.

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Thank you for reading my review. I hope that it has helped you with your research.

My Qualifications

I'm a former credit card processing sales director who left the industry to start my own a small business. From the time that I starting working in the merchant services industry to when I left to write about it, I've been on the pulse of payments for nearly 15 years. It didn't seem fair to keep this insider knowledge to myself, so decided to build this website to help you research which providers to use and how to save money on rates and fees. I've reviewed hundreds of companies, read thousands of user reviews, and learned the pricing tricks of every provider. If you have questions about credit card processing, you can find the answers here. Simply scroll to the top of the page to find the search bar. You can also message me if you need any guidance.

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1 Review Leave Your Review for mPowa Below

  1. John Wood says:

    Just a few details to add about how else Dan Wagner’s mPowa differs from other mobile payment services: mPowa doesn’t just work on iOS – it also accepts chip-and-pin as well as swipe strip cards, and it also supports EMV/Chip and PIN cards which Square does not. And let it be unequivocally stated here, mPowa accepts VISA which iZettle still does not (in the UK anyway – not sure about elsewhere). mPowa also deposits money directly into your own bank account, not a holding account, which is how Square does it.

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