Secure Trading Overview
International E-Commerce Payment Processing
Secure Trading is a large, London-based merchant account provider that serves most standard-risk e-commerce business types in the U.S. and UK. The company was founded in 1997 and is a subsidiary of the UC Group. Secure Trading is partnered with multiple acquiring banks and does not list a preferred backend credit card processor on its website.
Secure Trading Location and Ownership
On May 8, 2019, the company announced an ownership change. CORDET Capital Partners LLP, an independent investment fund management firm acquired Secure Trading which has made it a division of TRU//ST Payments Limited. Daniel Holden is the CEO of Secure Trading, which is headquartered at 19th Floor, 40 Bank Street, Canary Wharf, London, E14 5NR.
Secure Trading Review Table of Contents
- Costs & Contract: Secure Trading offers a one-year contract with a limited liquidated damages-style early termination fee.
- Complaints & Service: Secure Trading has received fewer than 10 public complaints.
- BBB Rating: Secure Trading does not have a rating with the Better Business Bureau at this time.
- Sales & Marketing: Secure Trading does not appear to hire independent sales agents and has not received any complaints about its sales practices.
- Rates & Fees: How Merchants Got The Best Rates With Secure Trading
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Our Opinion of Secure Trading
A Good Credit Card Processor for Online Payments
Secure Trading rates as a reliable e-commerce merchant services provider according to all available information. The company has not received a great deal of public feedback regarding its pricing and customer support, but there are no serious transparency issues in its marketing materials or its contract terms. Our rating for Secure Trading will be subject to change as more information about the company becomes available.
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About Phillip Parker
Thank you for reading my review. I hope that it has helped you with your research.
Why I'm Qualified to Write About Credit Card Processing and Merchant Account Services
I'm a former credit card processing sales director who left the industry because I didn't like how it takes advantage of small business owners. It feeds like a leech on businesses and thrives by imposing fees that are nearly impossible to comprehend. Seeing a need for change, I left and built this website help business owners better understand the industry, research merchant services providers, and get refunds of excessive merchant account fees. My experience of working "behind the curtain" in the industry, and using that knowledge for good, has resulted in millions of dollars returned to hard-working small business owners as well as enterprise-level companies.
From the time that I starting working in the merchant services industry to when I left to create this website, I've been on the pulse of payments for nearly 15 years. It didn't seem fair to keep this "insider" knowledge to myself. To lift the fog, I've reviewed hundreds of companies, read thousands of user reviews, and learned the pricing tricks of every provider. If you have questions about credit card processing, you can find the answers on this website.
Phillip Parker
Secure Trading worked great… until they increased their prices without telling customers!
I contacted them and they said letters were sent out but I can guarantee I didn’t receive one, so I gave notice to them in writing.
3 months on they claimed they hadn’t received my notice and offered to lower the price but it was too late, we’d found a fairer alternative.
Now they are chasing for monthly subscriptions, and say they didn’t receive my letter.
As a service they were great before they increased pricing, but their sales ledgers staff are dire.