Note to readers: Secure Trading is now known as Trust Payments. Please read our Trust Payments review for more up to date information on Secure Trading.
International E-Commerce Payment Processing
Secure Trading is a large, London-based merchant account provider that serves most standard risk e-commerce business types in the U.S. and UK. The company was founded in 1997 and is a subsidiary of the UC Group. The company operates its merchant services under the name Trust Payments. Secure Trading is partnered with multiple acquiring banks and does not list a preferred backend credit card processor on its website. However, information available online suggests that the company is partnered with Barclaycard, Elavon, and First Data (now Fiserv).
Point of Sale
Secure Trading offers a complete suite of POS solutions for merchants. This includes contactless payment, chip and pin entry, magstripe, countertop POS systems, and mobile payment support. Their 24/7 support for their point-of-sale solutions is a prime selling factor for the company, as is their ability to take payments in a variety of currencies and their omnichannel solutions.
Secure Trading Location and Ownership
On May 8, 2019, the company announced an ownership change. CORDET Capital Partners LLP, an independent investment fund management firm acquired Secure Trading which has made it a division of TRUST Payments Limited. Daniel Holden is the CEO of Secure Trading, which is headquartered at No.1 Royal Exchange, London, EC3V 3DG. Daniel Holden is the CEO of Trust Payments.
Secure Trading Review Table of Contents
- Costs & Contract: Secure Trading offers a one-year contract with a limited liquidated damages-style early termination fee.
- Complaints & Service: Secure Trading has received fewer than 10 public complaints.
- BBB Rating: Secure Trading does not have a rating with the Better Business Bureau at this time.
- Sales & Marketing: Secure Trading does not appear to hire independent sales agents and has not received any complaints about its sales practices.
- Rates & Fees: How Merchants Got The Best Rates With Secure Trading
2 Responses
I experienced a problem when I was promised to get profits of R33000 for R3000 investment. After I have invested..2days later 70000bitcoin was deposited on dashboard..and I was told to pay R9000 as my profits exceeded my package. I did that, then a day later I was told to deposited R44000 as my profits were reflecting 900.000bitcoins. That’s where I refused. I requested that the transaction or a deal has to be cancelled and my 9000 be paid back to .me, they refused..meaning I was robbed as I wasn’t told beforehand.
Secure Trading worked great… until they increased their prices without telling customers!
I contacted them and they said letters were sent out but I can guarantee I didn’t receive one, so I gave notice to them in writing.
3 months on they claimed they hadn’t received my notice and offered to lower the price but it was too late, we’d found a fairer alternative.
Now they are chasing for monthly subscriptions, and say they didn’t receive my letter.
As a service they were great before they increased pricing, but their sales ledgers staff are dire.