About the author

Phillip Parker

Phillip Parker is a former merchant services agent turned small business advocate and the author of "Fee Sweep," which teaches merchants how to dramatically lower their processing rates, eliminate junk fees, and avoid fine-print scams. He founded CardPaymentOptions.com to help merchants enact positive change in the credit card processing industry.


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Permanent link to this article: http://www.cardpaymentoptions.com/credit-card-processors/sparkpay/

5 comments

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  1. Steve Townsend

    Do not even waaste your time. They said I was approved and good to go, went and spent 400.00 on a new ipad so I could download their app. First card I ran they closed my account. lol
    Said my business wasnt approved by them.
    Been nice to tell me that from the start.

    Joke!

    Did you find this review helpful? Yes   No

  2. Todd Elario

    Has taken me a week of faxing verification, communicating with support. Now they say my bank account wont work…..huh? I got the micro deposit and verified my account. They insist I am trying to use a prepaid card…..huh? Wtf are they talking about? I have now given my account# and routing info to this incompetent scam company. I told them I would write this report. They couldn’t care less. So I went with square reader. 5 minutes n done…no hassle. …this spark pay company will eat your time….which is tragic. F for spark pay. This A- rating is an obviously influenced rating. Please trust me……avoid avoid avoid avoid avoid.

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    1 / 1 found this review helpful.
  3. David

    Not very pleased.
    I have used it for a few months, now I have a problem. I tried to run a card. After the swipe, it said “authorizing” with the little spinning wheel. After 5 minutes with no change, I closed the app and tried again. I never received an email telling me I had made a sale. On the second try, it went through. I received my email and my customer received his receipt. I checked the sales history and only one charge was showing. The next day, I checked again and it is showing the customers card was charged twice. I try to refund and it states that it can’t refund the transaction because it exceeds my refund limit. This is the first refund I have ever tried. So, I log on and try to call their live support number only to be told that no one is there to call back during normal business hours. I can get this type of service from paypal or square. I think I am going back to them. I have only issued 3 refunds in 5 years and neither of them gave me a problem.

    And before anyone asks, yes it was a full 5 minutes. The transactions even show being run 5 minutes apart.

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    2 / 2 found this review helpful.
  4. John Cowan

    Avoid Sparkpay like the plague-it doesn’t work and their support is anything but. Signed up and got card reader 2 weeks later. The website says it was compatible with my IPhone but they could never get it to work. Bought a Galaxy 5 and it doesn’t work with that phoneeither. Latest problem is i tried to process a sale of an item I did not have listed with them and they reject the charge almost a week later, and 5 hours after i was told it would post in the next 24-48 hours. They are CLUELESS! avoid the Sparkpay hassle! Show less
    By JohnC36 (New User) – on Jun 02, 2014 – 22:21 | edit | delete | report

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    3 / 3 found this review helpful.
  5. MJ

    SparkPay is sketchy.

    Whilst applying for an account, you are asked to provide your SSN, but are told that a credit check is not performed.

    Upon reading the Terms of Service, you will read that by applying you are authorizing CapitalOne to pull your credit report…

    WTF CapOne? You want a credit check so you can forward me someone else’s money?

    Did you find this review helpful? Yes   No

    4 / 4 found this review helpful.

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