Best Retail Merchant Account Providers

Overview

Retail is the largest and most competitive sector of the merchant services industry. There are hundreds of payment solutions for every type of retail location, from traditional countertop terminals to tablet-based POS to mobile phone swipers. And since nearly every merchant account provider offers some kind of general credit card processing solution for retail, it can be difficult to tell good providers from bad.

That’s why we’ve prepared this list of the best merchant accounts for retail. This list includes providers that offer complete payment processing solutions for pop-up stores, enterprise level corporations, and everything in between. More importantly, though, they all have well-deserved reputations for providing fair pricing, helpful customer support, and reliable service. In order to ensure that you find the best fit for you, click through the list and see what each provider has to offer before contacting a sales rep.

Why These Providers

Fattmerchant

Active since early 2014, Fattmerchant is a merchant account provider leading the industry’s move toward flat-rate, subscription-style pricing. The company’s products and services include EMV-compatible countertop terminals, a virtual terminal, an online payment gateway, an online shopping cart, mobile phone processing, QuickBooks integration, online invoicing, and recurring billing. Fattmerchant is capable of serving all standard-risk retail business types and offers free equipment for all accounts.

Fattmerchant offers multiple pricing plans with different rates, but all of its plans charge a fixed monthly fee and a fixed per-transaction dollar amount above interchange. In other words, none of Fattmerchant’s plans charge a percentage-based fee on each transaction, meaning that merchants will not pay more to process a large transaction than they will a small transaction. Fattmerchant currently has an “A” rating on CPO and an “A+” rating with the Better Business Bureau.

For more information, visit the Fattmerchant website, or call (866) 397-9826.

Host Merchant Services

Host Merchant Services is a Newark, Delaware-based merchant account provider that is well-suited for most general retailers. The company’s products and services include point-of-sale solutions, online marketing tools, an online payment gateway and virtual terminal, mobile credit card processing, gift and loyalty programs, and merchant cash advance. Host Merchant Services specializes in e-commerce businesses but is able to serve retail businesses just as well.

Host Merchant Services has received only positive feedback on public forums, with most reviewers singling out the company’s customer service for praise. The company offers interchange-plus pricing with no early termination fees to all of its merchants, meaning that users will enjoy the most transparent pricing model and can cancel service without penalty. The BBB gives Host an “A+” rating, and CPO also gives the company an “A+.”

For more information, visit the Host Merchant Services website or call (888) 727-4538.

Payline Data

Operating from its headquarters in Chicago, Illinois, Payline Data is the best payment processing option for retailers that we have reviewed. The company can supply point-of-sale solutions for traditional brick-and-mortar locations, small mobile merchants, e-commerce stores, MOTO businesses, and most other retailers including some high risk merchant accounts. Its products and services include merchant cash advance, an online payment gateway with QuickBooks integration, wireless terminals, EMV and NFC acceptance, and a USB swiper for desktop computers.

Payline Data earns the top spot on this list because it has received widespread praise from merchants for its interchange-plus pricing structure with no cancellation fee and its friendly, helpful customer support team. It is a solid all-around processor that will be a good fit for just about any retail business. Our review of Payline Data gives the company an “A+” rating, while the Better Business Bureau gives Payline an “A.”

For more information, see the Payline Data website or call (888) 506-7812.

SalesVu

Founded in 2007, SalesVu is an Austin, Texas-based software provider that has partnered with Mercury Payment Systems and Century Payments to offer a full POS system for iPad and iPhone. SalesVu’s free POS app comes with a free card reader and allows for Quickbooks integration, end-of-shift reports, labor tracking, recurring billing, barcode scanning, automated discounts, tip adjusting, split checks, and invoicing. The company’s service also comes with a free, customizable e-commerce website and telephone support. Merchants can either open a new merchant account with unique pricing through Mercury or Century or receive a match with their existing rates through SalesVu.

SalesVu currently receives an “A+” from CardPaymentOptions.com, and although the company does not have a Better Business Bureau profile at this time, the BBB profile for Mercury Payment Systems is showing an “A+” rating.

For more information, see the SalesVu Website.

Additional Options

Chase Paymentech

Chase Paymentech is the payment processing division of JPMorgan Chase and is one of the largest direct processors in the world. The company can provide processing solutions for retailers of any size, including future-proof countertop terminals, online payment acceptance, mobile swipers, a virtual terminal, check acceptance, and recurring billing. Chase Paymentech also consistently distinguishes itself from its other major bank competitors by maintaining a remarkably low complaint rate relative to its size. Chase Paymentech currently has an “A” rating on CardPaymentOptions.com and an “A+” with the BBB.

Hi, I’m Phillip and I’m disgusted by the state of credit card processing in the U.S. and abroad. I believe that the industry has been overrun by people who engage in fraud and deception in order to steal money from hard working business owners. I’ve made it my mission to expose the companies and individuals who engage in predatory marketing, pricing, and contracts, or just provide terrible service. Along with uncovering the bad guys, I’ve also discovered the good guys who do stand out from the status quo. CPO is a website where you will find ratings and reviews of these companies along with advice on how to save money and which service providers consider. Together we can move the industry in a positive direction. If you would like to help support my work, please checkout “Fee Sweep” my eGuide to getting the lowest possible fees when accepting card payments. If you haven’t heard of “interchange” this advice will save you hundreds, even thousands, in processing fees.

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8 Reviews Leave Your Review Below

  1. I am a new gym with close to 90 members. We have automatic withdraw. We do swipe only to start the new membership. We have little retail. I am currently with Bluefin. I have been hounded by Merchant Bankcard and so glad I came across your information. I already own a POS system, just looking for the best. I am not very familiar with this types of things so any information is appreciated.

  2. I have a question I’m looking to a backup for my ERP POS system for when our system is down or doing updates. Square doesn’t take refunds unless they process the transaction and it has to be within 60 days. Do you know of a similar service that doesn’t have monthly fees and accepts refunds?

    1. Hi Ernie,

      It is doubtful that you would find a fallback system that would also integrate with your ERP system if you already have a POS in place. If you are just looking to be able to continue accepting card payments, Square is the only option that comes to mind that is free of monthly fees.

  3. I would never consider changing to any other company,
    Real people, all the time, 24/7
    I call and they resolve my issues and I go back to running my business. Doesn’t get much better than that.

  4. Hello, do you know of a company like square, that only has that flat fee pricing, but also lets you set up a merchant account? I know interchange pricing is preferred but I do maybe only $800/mo (or less) so the interchange pricing won’t really benefit me all that much. I really like the simplicity of square, but dislike how they can hold your funds at any time. Not sure there is something out there that offers one flat rate but also uses a merchant account

    1. Hi Clint,

      Square and similar services are called “aggregators” in the industry because they combine the technology and merchant account into one package. Typically they also offer a flat-rate pricing structure as well. Most aggregators are going to have strict fraud prevention policies because they do not take their new customers through the same underwriting process that you would find with a traditional merchant account. Due to this, you will usually be subject to holds for any transactions that they deem to be suspicious. In the payments industry, transactions are often guilty until proven innocent.

      At your volume, you are correct that it doesn’t make sense for you to get a traditional merchant account because the fees will eat up a high percentage of your sales. As of the writing of this reply, Shopify is one of the top aggregators in the low-volume space. They have options for retail POS, ecommerce, and mobile, and would likely be a good fit for your needs.

  5. I was told the only way to really get the best rate is to go to a direct processor, like
    First Data, Vantiv, Chase Paymentech, Heartland, WorldPay, Elavon, Global Payments and TSYS.
    Everyone else has to add on something for themselves, and then go to them.
    Is this true?
    Are these the only direct processing companies? How do I know who is one and who isn’t?
    Is there a list somewhere?
    Lynda

    1. Hi Lynda,

      Except in cases where a business is processing in the millions per year, it is rarely true that going with a direct processor is cheaper. This is because they do not want to alienate their resellers by undercutting their pricing. Along with that, the large direct processors are notorious for having poor customer service.

      A quality that is important, however, is to ensure that the company that is setting up your account is also the company that will provide customer support after it is activated. The companies listed above all provide direct support for their customers, even if a larger direct processor is handling the backend processing of the payments.

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