What to Know Before Getting Started
Finding The Good Guys Can Be Tricky
Retail is the largest and most competitive sector of the merchant services industry. There are hundreds of payment solutions for every type of retail location, from traditional countertop terminals to tablet-based POS to mobile phone swipers. And since nearly every merchant account provider offers some kind of general credit card processing solution for retail, it can be difficult to tell good providers from bad.
We’ve Done The Research To Find The Best Ones
That’s why we’ve prepared this list of the best merchant accounts for retail. This list includes providers that offer complete payment processing solutions for pop-up stores, enterprise level corporations, and everything in between. More importantly, though, they all have well-deserved reputations for providing fair pricing, helpful customer support, and reliable service. In order to ensure that you find the best fit for you, click through the list and see what each provider has to offer before contacting a sales rep.
Advertising Disclosure: Our unbiased articles are supported in part by helping you find highly reviewed merchant accounts. You can learn more here.
Why We Chose These Merchant Account Providers
Best Overall Option
Active since early 2014, Fattmerchant is a merchant account provider leading the industry’s move toward flat-rate, subscription-style pricing. The company’s products and services include EMV-compatible countertop terminals, a virtual terminal, an online payment gateway, an online shopping cart, mobile phone processing, QuickBooks integration, online invoicing, and recurring billing. Fattmerchant is capable of serving all standard-risk retail business types and offers free equipment for all accounts.
Fattmerchant offers multiple pricing plans with different rates, but all of its plans charge a fixed monthly fee and a fixed per-transaction dollar amount above interchange. In other words, none of Fattmerchant’s plans charge a percentage-based fee on each transaction, meaning that merchants will not pay more to process a large transaction than they will a small transaction. Fattmerchant currently has an “A” rating on CPO and an “A+” rating with the Better Business Bureau.
Host Merchant Services
Retail & E-Commerce Combined
Host Merchant Services is a Newark, Delaware-based merchant account provider that is well-suited for most general retailers. The company’s products and services include point-of-sale solutions, online marketing tools, an online payment gateway and virtual terminal, mobile credit card processing, gift and loyalty programs, and merchant cash advance. Host Merchant Services specializes in e-commerce businesses but is able to serve retail businesses just as well.
Host Merchant Services Pricing
Host Merchant Services has received only positive feedback on public forums, with most reviewers singling out the company’s customer service for praise. The company offers interchange-plus pricing with no early termination fees to all of its merchants, meaning that users will enjoy the most transparent pricing model and can cancel service without penalty. The BBB gives Host an “A+” rating, and CPO also gives the company an “A+.”
Accepts All Business Types
Based in Woodland Hills, California, PaymentCloud is a merchant account provider that specializes in serving retail businesses of nearly any type. This includes “high-risk” retail industries such as CBD and Kratom businesses. The company’s products and services include point-of-sale solutions, mobile phone swipers, an online payment gateway and virtual terminal, EMV-compatible terminals, and merchant cash advances. PaymentCloud provides a dedicated account rep to all new merchants for the life of the account.
Custom Pricing Plans
The company has not received any negative complaints on consumer forums, and it customizes its pricing according to each merchant’s business type and processing history. The BBB does not maintain a profile for PaymentCloud at this time, but CPO gives the company an “A.”
Secondary Merchant Account Options
The providers below may not have been researched as thoroughly or may lack a quality that prevented them from being listed above. We have listed them to provide a broader view of potential merchant account options. Please exercise greater due diligence.
Operating from its headquarters in Chicago, Illinois, Payline Data is the best payment processing option for retailers that we have reviewed. The company can supply point-of-sale solutions for traditional brick-and-mortar locations, small mobile merchants, e-commerce stores, MOTO businesses, and most other retailers including some high risk merchant accounts. Its products and services include merchant cash advance, an online payment gateway with QuickBooks integration, wireless terminals, EMV and NFC acceptance, and a USB swiper for desktop computers.
Payline Data earns the top spot on this list because it has received widespread praise from merchants for its interchange-plus pricing structure with no cancellation fee and its friendly, helpful customer support team. It is a solid all-around processor that will be a good fit for just about any retail business. Our review of Payline Data gives the company an “A+” rating, while the Better Business Bureau gives Payline an “A.”
Chase Paymentech is the payment processing division of JPMorgan Chase and is one of the largest direct processors in the world. The company can provide processing solutions for retailers of any size, including future-proof countertop terminals, online payment acceptance, mobile swipers, a virtual terminal, check acceptance, and recurring billing. Chase Paymentech also consistently distinguishes itself from its other major bank competitors by maintaining a remarkably low complaint rate relative to its size. Chase Paymentech currently has an “A” rating on CardPaymentOptions.com and an “A+” with the BBB.