What to Know Before Getting Started
Despite the fact that they are completely legal, timeshares are often considered high risk business types in the credit card processing industry. This is due to a number of factors, including higher-than-average buyer dissatisfaction among timeshare owners, the difficulty of selling a timeshare, and the general high-risk nature of the travel sector. However, just because your timeshare business is high risk doesn’t mean that you can’t open a merchant account. In fact, there are plenty of high risk merchant account providers who specialize in processing payments for shared rental companies. Although high risk processors tend to charge higher fees for their services, they can make up the difference by providing helpful customer support and useful products and features for merchants.
To help you find the best processor for your timeshare business, we’ve put together the following list of the best merchant accounts for timeshares. The companies on this list offer online billing methods, MOTO payment processing, internet marketing tools, and other useful services for operating your vacation rental company. They are also known to provide low-commitment contracts with transparent pricing and quality customer service. To find the right provider for your timeshare company, be sure to research each processor’s products and features and compare pricing and terms.
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Why These Merchant Account Providers
eMerchantBroker.com is a Los Angeles, California-based company that offers high risk e-commerce processing solutions including timeshare merchant accounts. The company’s products include ACH processing, an online payment gateway, merchant cash advance, and a chargeback management system to help merchants dispute and resolve chargeback claims. eMerchantBroker.com places an emphasis on providing credit card processing for timeshare businesses.
eMerchantBroker.com offers custom pricing for each merchant and maintains a low complaint rate relative to its size and merchant portfolio. Our review of eMerchantBroker gives the company an “A” rating overall and the BBB assigns the company a rating of “A+.”
Based in Woodland Hills, California, PaymentCloud is a merchant account provider that specializes in serving high risk business types. The company’s products and services include point-of-sale solutions, mobile phone swipers, an online payment gateway and virtual terminal, EMV-compatible terminals, and merchant cash advances. PaymentCloud is a good option for travel and timeshare businesses.
PaymentCloud provides a dedicated account rep to all new merchants for the life of the account. The company has not received any negative complaints on consumer forums, and it customizes its pricing according to each merchant’s business type and processing history. The BBB does not maintain a profile for PaymentCloud at this time, but CPO gives the company an “A.”
Host Merchant Services
Host Merchant Services is a Newark, Delaware-based merchant account provider that is able to provide merchant accounts for timeshare sellers. The company’s products and services include point-of-sale solutions, online marketing tools, an online payment gateway and virtual terminal, mobile credit card processing, gift and loyalty programs, merchant cash advance, and offshore merchant accounts. Host Merchant Services specializes in e-commerce businesses and provides a free website and email address to interested merchants. Host is a good fit for travel businesses that have some prior experience with credit card processing.
Host Merchant Services has received only positive feedback on public forums, with most reviewers singling out the company’s customer service for praise. Host offers custom pricing to all of its merchants, but most merchants will enjoy transparent pricing and the ability to cancel service without penalty. The Better Business Bureau gives Host an “A+” rating, and CPO also gives the company an “A+.”
Other Merchant Account Options
The providers in this section may not have been researched as thoroughly or may lack a quality that prevented them from being listed above. We have listed them here to provide a broader view of potential merchant account options. Are you a decision maker with your company and believe that you should be listed below? Tell us here.
Durango Merchant Services
Durango Merchant Services is a well-established high risk payment processor headquartered in Durango, Colorado. The company has been serving both U.S. and international merchants with an emphasis on difficult-to-place merchant types since 1999. Durango can supply processing for timeshare advertising companies and offers a wide range of services including an online payment gateway with QuickBooks integration, POS equipment, electronic check processing, and offshore banking partnerships. Durango is a good fit for timeshare telemarketing businesses and vacation rental companies.
Durango has received overwhelmingly positive feedback with regard to its sales and support team and offers custom pricing depending on a merchant’s business type. Our review of Durango Merchant Services gives the company an “A+,” and the Better Business Bureau awards Durango an “A+” as well.
Based in Scottsdale, Arizona, Vantage Payments is a merchant account provider that can provide both domestic and offshore merchant accounts for high risk merchant types like timeshare providers. The company’s products and services include point of sale equipment, remote deposit capture, European direct debit, call center services, multi-currency support, web design, and SEO assistance. Vantage Payments is a good fit for most timeshare businesses, including international timeshare vendors.
Vantage Payments currently has a clean complaint record across all review websites, which is an impressive feat for a company specializing in offshore merchant accounts. Our review of Vantage gives the company an “A” rating at this time, while the BBB gives Vantage an “A+.”
Headquartered in Chicago, Illinois, Payline Data has consistently rated as one of the best merchant account providers on CPO since we first reviewed the company. Payline is capable of serving merchants of all sizes and types, including some high risk business types. The company offers traditional retail credit card terminals, mobile phone credit card processing, an online payment gateway and virtual terminal, QuickBooks integration, third-party shopping cart integration, API integration for websites, and various point-of-sale solutions. Payline Data is a great option for timeshare businesses with solid business credit that have been operating for at least 10 years.
In addition to its wide array of services, Payline Data offers custom pricing to most of its high risk merchants. As a result, the company enjoys a large number of positive testimonials from its clients on this website and in other consumer protection forums. The Better Business Bureau currently assigns Payline Data an “A+” rating, and CPO also gives Payline an “A+.”
If your business offers merchant services for timeshares, please leave a comment in the comment section below or contact us through our contact page in order to get listed in this article.