A Reseller of CardConnect
CardConnectDirect is a merchant account provider headquartered in Fishers, Indiana. The company previously operated under the names “AdvoPay” and “Advocate Merchant Solutions” but appears to have rebranded to CardConnectDirect at some point in 2016. CardConnectDirect resells the services of CardConnect, which itself is a large subsidiary of First Data (now Fiserv).
CardConnectDirect Payment Processing
CardConnectDirect offers payment processing for all major debit and credit cards. Their services include EMV card readers and swipers, POS solutions, mobile solutions, e-commerce solutions including virtual terminals, QuickBooks integration, fraud prevention, SmartPay billing services, and ERP services.
CardConnectDirect Location & Ownership
Founded in 2010, CardConnectDirect is a registered ISO of Wells Fargo Bank, N.A., Walnut Creek, CA. and Deutsche Bank, New York, NY. CardConnect is headquartered at 11140 E 106th St, Fishers, Indiana 46037. The company also appears to have operated under the name “Wise Payment Systems” for some time. William Wise is listed as the founder and CEO of CardConnectDirect.
CardConnectDirect Review Table of Contents
- Costs & Contract: CardConnectDirect appears to offer a 5-year contract through First Data (Fiserv) with a variable early termination fee. The company resells the services of CardConnect, which relies on the First Data (Fiserv)-backed Payeezy online payment gateway.
- Complaints & Service: CardConnectDirect has received more than 10 public complaints from merchants and employees.
- BBB Rating: CardConnectDirect has a “D-” rating with the Better Business Bureau and has received 2 complaints in the past 3 years.
- Sales & Marketing: CardConnectDirect employs a team of independent sales agents and has received multiple complaints about its sales team.