High Risk Specialists
Maverick Bankcard (maverickbankcard.com) is a merchant account provider that primarily offers high risk merchant accounts. Launched in 2000, the company is located at 26565 Agoura Rd #305, Calabasas, California 91302. Alan Griefer is listed as the CEO of Maverick Bankcard, which is a registered ISO/MSP of Esquire Bank, Garden City, New York, and a registered ISO of Mission Valley Bank, Sun Valley, California.
Former BankCard USA Affiliation
Multiple online merchant complaints state that Maverick Bankcard and BankCard USA are either the same company or a parent company and its subsidiary, but representatives of both companies have vehemently denied any existing connection between their organizations. The confusion appears to result from the fact that the two companies shared senior management at one time, since the father of a Maverick Bankcard account manager served as the principal at BankCard USA from 2000 to 2011. In addition, the two companies were previously located within the same building but had different suite numbers.
New Evidence Surfaces
Prior to an August 2017 update of this review, we took the company representatives at their word and treated the two companies as separate entities. However, new evidence has come to light that strongly suggests that our original suspicion was accurate. In a complaint filed in July 2016 against Maverick Bankcard’s Better Business Bureau page, a company representative replied to the merchant’s complaint by stating, “A lot of times, merchants GOOGLE their processor’s info, under ‘BankCard’ because that is what appears on their statements and since our company name is BankCard USA, we are the #1 GOOGLE search.” The response is also signed by “BankCard USA.” It is difficult to understand why BankCard USA’s customer service department would address new BBB complaints filed against Maverick Bankcard unless an operational or personnel overlap persisted between the two companies at least well into 2016.
Maverick Bankcard Review Table of Contents
- Sales & Marketing: Maverick Bankcard doesn’t list any misleading rate quotes on its website or receive complaints about deceptive sales tactics.
- Costs & Contract: Maverick Bankcard offers flexible contract terms and is capable of serving merchants in high risk industries.
- Complaints & Service: Maverick Bankcard has received a high number of verified, positive testimonials and a low number of complaints.
- BBB Rating: Maverick Bankcard has received two complaints with the Better Business Bureau and has an “A+” rating.
- Rates & Fees: How Merchants Got The Best Rates With Maverick Bankcard
Response from Maverick Bankcard
The founder and current CEO of Maverick BankCard, Alan Griefer, was a co-founder of
BankCard USA but in 2011 Alan left Bankcard USA and started Maverick BankCard which is a
completely separate, unaffiliated entity. Ironically, both companies did have offices in the same building in Agoura Hills, but both companies have recently moved. Maverick BankCard is now
headquartered in Calabasas, CA while appears Bankcard USA is in Westlake Village.