Maverick Payments: A Comprehensive Analysis

Formerly known as Maverick Bankcard, the company rebranded as Maverick Payments in 2021. The change appears to be mostly cosmetic, as the company is still headed by Alan Griefer and still serves many high-risk merchant accounts. Maverick Payments offers online and in-person credit card processing, payment gateways, and is a reseller of POYNT POS products.

In 2022, Maverick Payments announced a partnership with Fluid Pay, with a focus on improving ACH payment options.

As Maverick Bankcard

Multiple online merchant complaints state that Maverick Payments and BankCard USA were either the same company or a parent company and its subsidiary, but representatives of both companies have vehemently denied any existing connection between their organizations. The confusion appears to result from the fact that the 2 companies shared senior management at one time, since the father of a Maverick Payments account manager served as the principal at BankCard USA from 2000 to 2011. In addition, the two companies were previously located within the same building but had different suite numbers.

More Evidence Surfaces

Prior to an August 2017 update of this review, we took the company representatives at their word and treated the two companies as separate entities. However, new evidence has come to light that strongly suggests that our original suspicion was accurate. In a complaint filed in July 2016 against Maverick Bankcard’s Better Business Bureau page, a company representative replied to the merchant’s complaint by stating, “A lot of times, merchants GOOGLE their processor’s info, under ‘BankCard’ because that is what appears on their statements and since our company name is BankCard USA, we are the #1 GOOGLE search.” The response is also signed by “BankCard USA.” It is difficult to understand why BankCard USA’s customer service department would address new BBB complaints filed against Maverick Bankcard unless an operational or personnel overlap persisted between the two companies at least well into 2016.

Credit Card Processing for High-Risk Merchants

Maverick Payments provides credit card processing solutions tailored for businesses classified as “high-risk” by conventional financial institutions. They offer customizable payment gateways compatible with various e-commerce platforms and point-of-sale systems.

ACH and E-Check Processing

Maverick Payments also offers ACH and E-Check processing services, allowing merchants to accept direct payments from bank accounts.

Fraud Prevention and Security

Security is a key focus for Maverick Payments. They provide several fraud prevention tools, such as Address Verification Services (AVS) and Card Verification Value (CVV) checks, to protect both merchants and customers.

Virtual Terminal Solutions

For businesses that need to manually input credit card transactions or process mail and telephone orders, Maverick Payments offers secure, web-based virtual terminal solutions for easy payment processing.

Mobile Payment Processing

Maverick Payments supports mobile payment processing, enabling merchants to accept payments via smartphones or tablets. Their mobile solutions are compatible with both Android and iOS devices.

Multi-Currency and International Payments

Maverick Payments facilitates international business by supporting multi-currency transactions. This allows merchants to accept payments in various currencies, expanding their global customer base.

Recurring Billing Solutions

For businesses that utilize subscription models or installment payments, Maverick Payments offers recurring billing services. This feature automates payment collection at scheduled intervals.

Custom Reporting and Analytics

Maverick Payments provides robust reporting and analytics tools, enabling merchants to track sales, refunds, and other transaction data.

Low Complaint Total

Our current search reveals approximately 10 negative Maverick Payments reviews across various consumer protection websites. Some of these reviews label the company as a scam or a ripoff, with common issues cited including fund withholding, poor customer service, challenges in canceling services, and undisclosed or unauthorized fees. It’s important to note that misunderstandings often occur, especially with high-risk merchant accounts where fund withholding can be standard practice. On a positive note, Maverick Payments has garnered a number of verified, positive testimonials in the comment section below this review in the past two years, indicating a level of satisfaction among many clients. If you have an experience with Maverick Payments, we invite you to share your review in the comments below.

Maverick Payments Lawsuits

In 2023, Maverick Payments was involved in a legal case with Watch Rapport, although specific details of the case are not publicly available. Clients seeking non-litigious resolutions are advised to consider reporting their concerns to relevant supervisory organizations as an alternative to legal action.